Thu.Nov 21, 2019

Tie CX To $ In Your Measurement System

Forrester IT

In a previous post I wrote about why $ is the only CX metric that really matters. So, how do you make it the centerpiece of your CX measurement program? The basic principle is about as simple and compelling as it gets.

System 150

Focus on Strategy, Talent and Cost to Win in the Turns

CEB IT

Business leaders will continue to face uncertainty in the future, whether geopolitical, economic, technological or regulatory. This uncertainty, or “turn,” could manifest as changes in customer expectations, a data breach, or a law redefining your product or market. Turns, in one form or another, are guaranteed. But what is not guaranteed is how an organization reacts to and prepares for them. Lead and lean into the forces of change rather than be led by them.

Enterprise Security Vendors Need An Infusion Of Open Source Culture

Forrester IT

This week, I attended IBM’s fifth annual Security Summit in New York City, an exclusive event for a who’s who of IBM’s security customers.

Bitlocker Unlocked with Joy – Behind the Scenes Windows 10 – Part 1

Anoop

Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. link]. In the last few articles, I was talking about the security mechanisms that Microsoft has implemented in Windows 10, to help secure the Windows OS as a platform, to maintain integrity and reliability for corporate workforce. If you have not read them yet, below are the links Understanding Windows 10 UEFI Secure Boot – How […].

Architect Your Organization for Effectiveness, Productivity, and Joy

Speaker: Ron Lichty, Consultant: Interim VP Engineering, Ron Lichty Consulting, Inc.

As a senior software leader, you likely spend more time working on the architecture of your systems than the architecture of your organization. Yet, structuring our teams and organizations is a critical factor for success. In fact, the impact of software architecture parallels the impact of organizational structure. We are excited to welcome Ron Lichty, co-author of a seminal book on managing software teams and a well-known speaker, he’ll speak to organizing for effectiveness, productivity and joy.

Faster, Better Life Underwriting Underscores The Need For Smarter Tech

Forrester IT

Customer expectations are shaped by the immediacy, convenience, and simplicity that come when we bank, shop, and even file our taxes digitally. TurboTax may have made process of filing taxes easier, but the same can’t be said for buying life insurance.

More Trending

PayPal Is Acquiring Honey To Increase Its Stickiness With Consumers

Forrester IT

(Get it? Sticky!) It’s PayPal’s largest acquisition to date. PayPal’s core value proposition is in alleviating shoppers’ concerns about providing personal financial information during the online checkout process — and that remains as valuable as ever.

Business Email Compromise: 5 ways this fraud could happen and what can be done to prevent it

Tech Republic Security

Millions of dollars and loads of personal information is being stolen through a growing threat known as Business Email Compromise (BEC

83

WHAT’S THE ROLE OF INFORMATION TECHNOLOGY IN THE XaaS ERA?

Datacponomy

The era of everything-as-a-service (XaaS) has provided both an opportunity and a challenge for companies across industries.

Business Email Compromise: 5 ways this fraud could happen and what can be done to prevent it

Tech Republic Security

Millions of dollars and loads of personal information is being stolen through a growing threat known as Business Email Compromise (BEC

82

An Adult Conversation About Estimates

Speaker: Beekey Cheung, Software Consultant, Professor Beekums, LLC

Estimates are a contentious topic in software development. Most of our development teams hate providing estimates and many managers are starting to view them as unnecessary. As senior software leaders, how can we determine whether estimates are helpful or harmful to our teams? We are excited to be joined by Beekey Cheung, a software consultant and blogger known as Professor Beekums, who has helped many leaders and teams go from fearing estimates to using them appropriately. He'll walk us through the value of estimates, how to overcome the hesitancy many have in giving them, and how to provide better estimates.

Dealing with IT Infrastructure Monitoring Tool Glut

Information Week

The variety of siloed IT monitoring tools in an enterprise -- many of which overlap in terms of functionality -- makes the case for consolidation of the tools into a single package

Tools 77

Is Malwarebytes Antimalware the Best? Our Review

Galido

Information Technology Blog - - Is Malwarebytes Antimalware the Best? Our Review - Information Technology Blog. In recent times, the need for effective antivirus to our system cannot be undermined.

7 challenges facing CIOs and IT leaders in 2020

mrc's Cup of Joe Blog

Summary: As technology evolves at an ever-increasing pace, it brings major challenges to the IT department. Modern CIOs and IT leaders must recognize and prepare for these challenges if they hope to remain competitive in the coming years. What challenges can we expect in 2020?

Using Big Data In Auditing And Analytics

Galido

Information Technology Blog - - Using Big Data In Auditing And Analytics - Information Technology Blog. Behind any pile of data is a story. Ideally, the data provides a well-outlined plot of the strengths, weaknesses, risks, and opportunities that your business faces.

The Six Principles of Persuasion

Speaker: Michael Carducci, CTO, Mago:Tech

As senior tech leaders, we often fall prey to thinking that a “good idea” and logical case is sufficient to get the desired response and result. We might be trying to get our CEO on-board with investment in a new technology or a rearchitecture effort, or we might want culture or process changes by our team. Our “good idea” is simply the beginning. An idea must be communicated; a case must be made; and ultimately other people must be persuaded to get onboard. Michael Carducci brings a fascinating background to this webinar. He’s a technologist and regularly works to help senior leaders improve their results. He’s also a professional mentalist and has been a student of psychology, human behavior and the principles of influence for nearly two decades.

Salesforce Sustainability Cloud helps customers reduce their carbon footprint

Tech Republic Cloud

Data visualization is a key component of Salesforce's Sustainability Cloud, which helps customers track their impact on the environment

Data 73

The Tales of Digital Transformation

Future of CIO

Unpredictability, uncertainty, the exponential growth of information, frequent disruptions, and the probability of surprising emergent properties bring both unprecedented opportunities and risks to organizations across industrial sectors and geographical locations today.

Salesforce's Philanthropy Cloud makes it easier for employees to give back

Tech Republic Cloud

Find out how Salesforce's Philanthropy Cloud uses AI to provide one and a half million ways for employees to engage in corporate philanthropy

Cloud 60

The Best “Power” Quotes of “Digital Master” Nov. 2019

Future of CIO

" Digital Master ” is a series of guidebooks (28 + books) to perceive the multi-faceted impact digital is making to the businesses and society, help forward-thinking organizations navigate through the journey in a systematic way, and avoid “rogue digital.”

Agile 56

Schema Evolution Patterns

Speaker: Alex Rasmussen, CEO, Bits on Disk

If you want to make your development team squirm, ask them about database schema changes or API versioning. Most development teams struggle with changing database schemas and updating API versions without breaking existing code. Alex Rasmussen is an expert in helping teams through these struggles. His talk will examine database schema changes and API versioning as two instances of schema evolution: how your systems respond when the structure of your structured data changes.

KubeCon 2019 Day 3 and Event Summary

Scott Lowe

Keynotes. Bryan Liles kicked off the day 3 morning keynotes with a discussion of “finding Kubernetes’ Rails moment”—basically focusing on how Kubernetes enables folks to work on/solve higher-level problems. Key phrase from Bryan’s discussion (which, as usual, incorporated the humor I love to see from Bryan): “Kubernetes isn’t the destination. Kubernetes is the vehicle that takes us to the destination.”

The Weekly Insight of the “Future of CIO” 11/21/2019

Future of CIO

Blogging is not about writing, but about thinking, brainstorming, innovating and sharing. The “Future of CIO” Blog has reached 3 million page views with 6200+ blog posting in 59+ different categories of leadership, management, strategy, digitalization, change/talent, etc.

Hybrid Cloud Fuels a Flexible Future, as 73% of Enterprises Move Apps Back on Prem: 2019 ECI Report Findings

Nutanix

Ten years ago, Nutanix set out to create a company that enables any enterprise to harness the power of the cloud for all of its workloads, whether those services run in on-premise data centers or in the public cloud

Why Black Friday is Important to Linux Academy

Linux Academy

I’ve been working with Linux Academy for about a year now, which means this is my second Black Friday promotion. I can tell you that pulling one of these off is a heavy lift on almost the entire organization. So I’ve asked myself, and our leadership team why we put ourselves through that pain? Yes, our learners are conditioned to expect the promotion. But still, it’s a huge disruption. So, why Black Friday? Making continuous cloud training affordable.

Team Leadership in the Age of Agile

Speaker: Roy Osherove, Technology and Leadership Consultant

Why is implementing new frameworks, from SCRUM to self-organized teams, so much harder than understanding them? Roy Osherove has the solution. Tune in and learn to recognize what state your team is in, to support them accordingly, and to help them adopt the best practices given where they are today.

Nutanix Deconstructed: What Our Subscription Evolution Means for Partners

Nutanix

If you love learning something new each and every day, then Nutanix is the right partner for you

20

Customers Weigh In: Tips for Your First Day on Nutanix

Nutanix

Cher said it best: If you could turn back time, you’d likely want to spare others (and yourself!) from pain. And when it comes to the datacenter, chances are you wish you could’ve saved yourself and your team from the pain of legacy infrastructure years go

20

What’s Driving Where You Run Your IT Applications and Services

Nutanix

Supply chain functions are similar to IT applications, workloads, and services—each with their own set of attributes. These attributes can help determine where to place and run these IT applications

Evaluating Technology Companies’ Market Share in Times of Change

Nutanix

Evaluating technology companies’ market share is a complex business; technology moves fast and old metrics must constantly be reevaluated

Best Practices for Micro-Services Management, Traceability and Visualization

Speaker: Robert Starmer, Cloud Advisor, Founding Partner at Kumulus Technologies

Moving to micro-services, or even working with distributed applications in a traditional environment, brings with it a host of interactions that are often difficult to understand. This session will provide an overview of service mesh, a review of the Istio service mesh itself, and dive into best practices and integration models for integrating the traceability model into a distributed application.