2017

AI Is Not An Exception – Technology Has Always Taken Jobs

Forrester IT

Yes, AI will take jobs away from many workers - our relatives, friends, and neighbors. So too have all technologies created throughout human history. We invent things to make things easier and the impossible possible. The invention of the wheel made transport easier. Gutenberg's printing press put lots of monk's out of business. The chainsaw saw a reduction in the number of sawyers (lumberjacks). Modern medicine created a sharp decrease in snake oil charlatans.

How Artificial Intelligence is Making Big Data Better Than Ever

CTOvision

The concept of Big Data is a relatively new one. It denotes the availability of vast volumes and sources of data, which were not available before. By itself, Big Data is powerful, and when combined with Artificial Intelligence and machine learning, the opportunities presented by this combination are just endless. As big data moves to the […]. Artificial Intelligence Big Data

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The impacts on storage and compliance from Blockchain, robots and IoT

Computer Weekly

Vigitrust's Mathieu Gorge reports from Web Summit 2017 on the impact on storage and compliance of biometric security, Blockchain, and robots in internet of things deployments

DevOps, No Longer Just For “Unicorns”

Forrester IT

The born-digital "unicorn" companies such as Etsy, Google and Netflix, are pioneers of modern DevOps, but BT leaders at companies of all ages, sizes, and types are now eagerly pursuing the same principles. [i] i] The pressure for speed and quality is DevOps becoming pivotal for all organizations. For example, KeyBank are leveraging DevOps to quickly deliver business new customer capability using streamlined coordination between application development and operations.

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4 Key Steps to Data Transformation Success with Data Mesh

It’s tougher than ever to give your clients the data and insight they need, when they need it (and how they want it) – while addressing issues like security. Find out how data mesh architectures can help you meet these challenges and more.

Why You Are Getting Disrupted

Forrester IT

The overriding theme of every disruption story I've ever heard is that firms thought they had more time than they did. So, I've been pondering the why. We can see disruption happening all around us, but why is it so difficult to get out in front of it? Then I slogged my way through Ray Kurzweil's Law Of Accelerating Returns and it hit me. Digital disruption is about the clash between exponential change and our brain's wanting things to be linear. Here is what I mean: Read more Categories: CIO.

Top Trends For Customer Service In 2017: Operations Become Smarter And More Strategic

Forrester IT

In today's world, customers decide how customer-centric a company is. Good customer service should capture the fundamentals of a great experience: ease, effectiveness, and emotion.

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More Trending

The Top Emerging Technologies For Digital Predators

Forrester IT

If you've been following my research, you know I like to divide the business world into three categories of company: Digital Predators successfully use emerging digital technologies to gain market share and/or displace traditional incumbent companies (e.g. Amazon, Lyft, Priceline, AirBnB, Netflix). Digital Transformers evolve a traditional business to take advantage of emerging technologies, creating new sources of value for customers and opening up new competitive strategies (e.g.

IBM & Cisco Join Security Forces To Fight Cybercrime And The Competition

Forrester IT

I was lucky enough to be invited to IBM's 3rd annual Security Summit in NYC for about 300 of its customers. IBM used the event to showcase a new IBM and Cisco joint security initiative whereby the two will work to integrate their security solutions to better combat advanced threats. The philosophy of the partnership represents the idea that cyber defenders need to collaborate as well as cybercriminals seem to when it comes to sharing techniques and intelligence.

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In The Digital World, CIOs Need To Help The Business Move Faster

Forrester IT

Too many businesses believe that their digital business strategy is actually a roadmap, or a series of IT projects. Being digital is a capability - in your business it impacts the culture, metrics, organization, skills, and finally - the technology. As a CIO, one of the most important roles you'll play is helping to make the business FAST - removing friction points from processes and enabling new capabilities to be developed as required by the customer, partners, and business stakeholders.

The Disruptive Force of Disruption

Forrester IT

Digital disruption is a fairly well understood dynamic: new entrant uses technology in new ways to upend existing business models and disrupt markets. In other words, digital disruption is a distinct force with a distinct life span that is mostly external to traditional markets and businesses. But what if it is more than that? What if it is the canary in the coal mine representing the first signals of a shift in our economy and society?

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Monetizing Analytics Features: Why Data Visualization Will Never Be Enough

Five years ago, data visualizations were a powerful way to differentiate a software application. Today, free visualizations seem to be everywhere. Two trends are forcing application providers to rethink how they offer analytics in their products.

Cognitive Search Is The AI Version Of Enterprise Search

Forrester IT

Written by Emily Miller, Senior Research Associate. Stop Wasting Time. More than half (54%) of global information workers are interrupted from their work a few times or more per month to spend time looking for or trying to get access to information, insights, and answers. The problem: Old keyword-based enterprise search engines of the past are obsolete.

How Your Small Business Can Begin To Use Big Data

CTOvision

While big data can seem like an intimidating term when you are running a small business, it can be a very useful tool to drive your business’s success. Big data, as a term, encompasses many sources of information, some of which you may already use. Big data has many benefits to offer you, from a […]. Big Data CTO News

Almost three-quarters of tech workers thinking of leaving UK after Brexit

Computer Weekly

The UK’s decision to leave the European Union has many tech workers in the UK considering a move elsewhere

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The Future of Operations: A Developer

Forrester IT

Infrastructure is increasingly software-based with rapid container growth, composable infrastructure [i] , and of course the consumption of cloud. Additionally, as the velocity of change increases - and will continue to increase - the premise that we can continue to manage these systems with our traditional methods is no longer true.

Intent Signal Data 101

Intent signal data helps B2B marketers engage with buyers sooner in the sales cycle. But there are many confusing terms used to describe intent data. Read this infographic to better understand three common areas of confusion.

What Exactly The Heck Are Prescriptive Analytics?

Forrester IT

Prescriptive analytics is about using data and analytics to improve decisions and therefore the effectiveness of actions. Isn't that what all analytics should be about? A hearty "yes" to that because, if analytics does not lead to more informed decisions and more effective actions, then why do it at all? Many wrongly and incompletely define prescriptive analytics as the what comes after predictive analytics.

Welcome to 2017: The year of #DevOps

Forrester IT

We are eager to announce a beacon of light to help penetrate the post-holiday fog: Forrester's DevOps Benchmark Survey for 2017 is officially live! Led by myself and Researcher Elinor Klavens , this benchmark survey serves as the backbone for a large portion of our DevOps research, facilitating the identification and tracking of trends and supporting our research including predictions for the future.

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Cloud Security Spending Will Grow To $3.5 Billion By 2021

Forrester IT

Cloud is big business today. Forrester estimates that global cloud services revenues totaled $114 billion in 2016, up from $68 billion just two years ago -- that's annual growth of 30%. And we see the public cloud services market reaching $236 billion by 2020. What does this mean for cloud security? · This rapid shift to the cloud raises new issues and challenges for security and risk professionals. Traditional perimeter-based security tools do little to protect cloud workloads.

Is Business Intelligence (BI) Market Finally Maturing? Forrester Three Big BI Market Predictions

Forrester IT

The buy side market is nowhere near maturity and will continue to be a greenfield opportunity to many BI vendors. Our research still shows that homegrown shadow IT BI applications based on spreadsheets and desktop databases dominate the enterprises. And only somewhere between 20% and 50% of enterprise structured data is being curated and available to enterprise BI tools and applications. The sell side of the market is a different story.

Modern Data Architecture for Embedded Analytics

Data has gone from a mere result of applications & processes to being crowned king. Picking the right avenue to data architecture depends on your organization’s needs. Development teams should build in stages, starting with a task that can be solved.

Automation Technologies, Robotics, And Artificial Intelligence In The Workforce

Forrester IT

Last week, McDonald's shares hit an all-time high, bouyed by Wall Street's expectations that investments in automation technologies will drive business value: As part of its "Experience of the Future" initiative, McDonald's announced plans to roll out digital ordering kiosks that will replace cashiers in 2,500 of its locations. The company will also extend its customer self-service efforts, deploying mobile ordering at 14,000 locations.

Victim Blaming Won't Stop Global Ransomware Attacks

Forrester IT

The security industry has an accountability crisis. It's time to talk about it, then fix it. Whenever a massive cyber attack occurs inevitably a chorus of voices rises to blame the victims. WannaCry on 5/12 and Petya on 6/27 yet again kicked off the familiar refrains of: "If users didn't click on stuff they shouldn't… ". "If If they patched they wouldn't be down… ". This is what happens when security isn't a priority… ".

DevOps has reached critical mass, CIOs need to get on board

Forrester IT

DevOps is one of the most powerful weapons that CIOs have in their arsenal. DevOps unites the entire enterprise in delivering business transformation with superior customer experience. Companies like Target , Capital One , Walmart , ING , Nordstrom , Netflix and JetBlue are already reaping the benefits. In order to unlock the promise of DevOps, CIOs must lead the call for cultural change.

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Get ready for Business Intelligence market next wave of M&A

Forrester IT

Business intelligence (BI) is a runaway locomotive that keeps picking up speed in terms of enterprise interest, adoption, and spending levels. The result: Forrester now tracks 73(!) vendors in the segment. Their architectures and user interfaces vary, but they support similar use cases. Forrester started the original research with fewer than 30 vendors in 2014 and ended up with 73 in the current 2017 update. Expect this dynamic to continue for the foreseeable future.

Blueprint to Modernize Analytics

The longer you wait to modernize your application’s analytics, the longer it will take for you to realize this value. A blueprint helps you define your new solution, plot out how to get there, and determine what you’ll need in terms of time and resources.

Transition for One of The Nation’s Greatest Enterprise CTOs: Dave Mihelcic Retires From DISA

CTOvision

Bob Gourley. Editor's note: Dave Mihelcic has been a leader, mentor and friend to thousands, including me. I wish him the very best in his transition from government service. It was great to see how DISA honored him with with a farewell release on their site. Find and follow Dave on LinkedIn here. -bg. The following is from: DISA CTO Retirement . Chief technology officer to retire after 31 years of government service.

Citizen Love: the story of an ordinary family's fight with the US government

Computer Weekly

Finnish documentary makers Raimo Uunila and Lauri Danska tell the behind-the-scenes story of activist Lauri Love’s battle with the US government – and the impact of the case on his family

Google Drives Into The Business Content Services Segment of ECM

Forrester IT

Several Forrester colleagues and I attended the Google Next conference earlier this month, an event showcasing the Google Cloud Platform portfolio. One message, however, was distinctly NOT cloudy: Google is aiming at the enterprise market. And that includes your enterprise content. Google Drive has been a popular offering in the cloud enterprise file sync and share market, and we evaluated it as a Leader in our 2016 Forrester Wave (subscription required).

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Whither Indian IT?

Forrester IT

The Indian media has been busy sounding the death knell for the US$150 billion IT and BPO services industry. Doom generates page views and can make for compelling reading, but do the facts justify the rising sense of despondency? Not quiet, we believe. The retrenchments and the modest guidance are real. But they are neither indicative of a civilization-ending AI, nor a whole-scale repudiation of the founding pillars of the offshore services industry.

Best Practices for Deploying & Scaling Embedded Analytics

Today, sophisticated capabilities such as adaptive security, predictive analytics, workflow, and writeback are taking analytics far beyond basic dashboards and reports. With cutting-edge capabilities like these, application teams are able to differentiate their products from the competition.

Netflix Hack: Key Lessons In The Economics Of Ransomware And Managing 3rd Party Risk

Forrester IT

Netflix recently experienced a third-party breach. The data lost is Season 5 of Orange is the New Black, which is original Netflix content. Many are calling it the largest entertainment industry hack since Sony. I guess that is right, but how bad is it really? First, here is what happened. Netflix transferred season five to their post-production third party in Los Angeles, Larson Studios, for sound mixing and editing.

Effective Metrics Are Critical For DevOps and Agile Success

Forrester IT

In the days of old, not very long ago, release cycles were measured in years --organizations were using "on-time" and "on-budget" as the mantra for project efficacy. Business today is compelled to deliver business technology in cycles of hours, or days. Faster cycles render not only tradition "waterfall" processes and silo based IT obsolete, it also renders traditional metrics ineffective!

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Bimodal IT Is Past Its Due Date: Providing Speed And Innovation Need To Top The CIO's Agenda

Forrester IT

Many CIOs have embraced bimodal IT as a way to create relevance for the technology organization in the age of the customer. With marketing, CX, and other teams increasingly building their own development teams or turning to outside agencies for their technology needs, CIOs have recognized that they need to help drive fast change, not be a source of friction. They also need to be a source of innovation for the business.

Bosch Connected World 2017 – Lessons From IoT Practitioners

Forrester IT

With Paul Miller. In March 2017, Bosch hosted its annual internet-of-things (IoT) conference, Bosch Connected World (BCW), in Berlin. Since last year, the event has doubled in size, attracting 2,500 attendees from businesses and vendors. This jump reflects the growing interest in IoT. The number of attendees, however, also highlights the relative immaturity of IoT compared with bigger technology themes.

Drive Better Decision-Making with Data Storytelling

Embedded Analytics can be the foundation of successful applications, and data storytelling is now critical for business today. It has become pivotal to drive decisions, generate actionable insights, and increase user adoption and stickiness.