article thumbnail

Customer service, especially field service, helps companies outperform competitors and drive growth

CIO Business Intelligence

We can expect that every company is going to react this way in times of uncertainty. Where winning companies deviate from the norm is that they look for opportunities to attract and retain customers by making experience and service a signature competitive advantage.

Company 106
article thumbnail

Explainer: Building a high-performing last-mile delivery software

CIO Business Intelligence

million by 2028, growing at a CAGR of 7.35% from 2023 to 2028. He said, “ What companies should care about the most is connecting merchants to all the payment methods they deem necessary to boost sales. Logistics services increased their budgets overnight to provide the delivery executives with needed infrastructure.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

ZeroAvia and Alaska Airlines unveil turboprop that could become largest green aircraft to take flight

GeekWire

Green aviation company ZeroAvia, which has an R&D center in Everett, ZeroAvia is outfitting a retired Dash 8 Q400 regional turboprop with its hydrogen-powered electric propulsion system. The company employs close to 40 people in the region. ZeroAvia will work on the plane at Paine Field. At the event, Washington Gov.

Airlines 135
article thumbnail

IT services spending signals major role change for CIOs ahead

CIO Business Intelligence

2 IT spending slot by 2028. Orchestration on top “This evolution in what CIOs do, the value proposition they bring to the company, is evident in the long-term playout. Budget, CIO, IT Consulting Services, IT Leadership, IT Strategy, Managed IT Services The firm also expects a healthy 7.5%

article thumbnail

What is a Scrum master? A key role for project success

CIO Business Intelligence

According to data from Zippia, demand for Scrum masters is expected to grow by 9% through 2028 , while research from Best Accredited Colleges suggests that the growth rate for those holding the Certified ScrumMaster credential will be 24% through 2026. Help teams deal with any barriers to successful delivery. Lead and mentor project teams.

SCRUM 106
article thumbnail

How next-gen automation is helping recruiters to identify qualified talent at scale

CIO Business Intelligence

It is expected to grow at a rate of over 12% annually until 2028 on the back of continued digitization and automation of recruiting and HR operations. Every day an open role remains unfulfilled costs companies profit and productivity. It can also help you optimize your job advertising budget and reduce cost per applicant.

article thumbnail

How next-gen automation is helping recruiters to identify qualified talent at scale

CIO Business Intelligence

It is expected to grow at a rate of over 12% annually until 2028 on the back of continued digitization and automation of recruiting and HR operations. Every day an open role remains unfulfilled costs companies profit and productivity. It can also help you optimize your job advertising budget and reduce cost per applicant.