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Introducing the B2B IT Forum

The Investing Edge

But what we’ve found to be missing is an event that focuses exclusively on a technology area with current spending levels trending toward $3 trillion per year : Enterprise IT. To fill this unmet need, we are hosting a new series of meet-ups we call the B2B IT Forum , with the inaugural event taking place on June 26 th.

B2B 131
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Salesforce updates its Commerce Cloud with digital commerce capabilities

CIO Business Intelligence

The Commerce Cloud is a product suite aimed at helping organizations create unified buying experiences for their customers across channels, including mobile, social, and web. The suite consists of multiple products such as B2C Commerce, B2B Commerce, Order Management, Commerce Marketplace, and Payments.

Cloud 98
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Why being better partners will maximize CSPs’ opportunities

TM Forum

With the exception of the large enterprise market – where CSPs create highly bespoke solutions at some considerable expense - they have approached many of their opportunities with a fairly broad brush, providing a relatively generic service and utilizing partnerships (eg MVNOs and resellers) to further tailor the offering.

B2C 130
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Ascent Index: BYOD

The Investing Edge

Back then, BYOD or “Bring your Own Device” mentions across social channels reached about 2,600 per day, with 80,000 mentions during the entire month. 17 months after Luke’s prediction, social mentions of BYOD have dropped nearly 80 percent , as we’re averaging just 559 mentions per day over the past 30 days.

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Data mining for B2B churn and loyalty management in India and South Asia

TM Forum

However, the problem of identifying and predicting churn can differ between B2B and B2C customers. In this paper, we review a number of B2B churn prediction solutions from other domains, and draw lessons from B2C markets to prepare a framework for B2B churn prediction for India and South Asia markets. IBM blog figure 1.

B2B 130
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Ascent Index: BYOD (March 2013)

The Investing Edge

In the month of March 2013 BYOD received more than 80,000 mentions across websites and social channels like Twitter, Facebook, and Pinterest. Compare that to the June 2012 BYOD Index , when over the course of two weeks we saw 22,000 social mentions, a figure we thought substantial at the time. So what’s driving BYOD’s social rise?

Social 105
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Leveraging AI/ML to Drive CX Business Outcomes Proactively

TM Forum

The “new normal” brought on by the COVID-19 pandemic has accelerated the arrival of the digital economy and presents many exciting business growth opportunities for telecommunications in both consumer and enterprise businesses. Customers are becoming more sophisticated and more demanding of their experiences.?