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IT leaders embrace the role of business change maker

CIO Business Intelligence

If you are not actively doing that, you won’t be a change maker.” Like most of his peers, Barrios increasingly sees change management leadership as a cornerstone of the CIO agenda. CIOs now understand more about what it takes for a technology initiative to be successful and that includes managing change.”

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Demystifying AI: A Guide to Understanding and Leveraging Artificial Intelligence

Eric D. Brown

Unlike traditional programming, where a programmer explicitly defines the rules, ML algorithms learn to identify patterns and make predictions by processing vast amounts of data. This learning process from data allows machines to perform tasks without being explicitly programmed for every possible scenario.

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What is RPA? A revolution in business process automation

CIO Business Intelligence

RPA scenarios range from generating an automatic response to an email to deploying thousands of bots, each programmed to automate jobs in an ERP system. Implementing RPA can be challenging, given both the potential complexity of legacy business processes and the level of change management that can be required for RPA to succeed.

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Improving employee experience in the hybrid workplace with Microsoft 365

CIO Business Intelligence

employers now offer hybrid work, some banks and insurance companies have been slow to embrace this emerging work model. How will hybrid work change the employee experience in the financial services industry? Banks developed the traditional office model, using physical inboxes, outboxes, and carbon copies to transmit information.

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Demystifying AI: A Guide to Understanding and Leveraging Artificial Intelligence

Eric D. Brown

Unlike traditional programming, where a programmer explicitly defines the rules, ML algorithms learn to identify patterns and make predictions by processing vast amounts of data. This learning process from data allows machines to perform tasks without being explicitly programmed for every possible scenario.

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How to create a culture of innovation

CIO Business Intelligence

While it’s important to think for the long term and solve for bigger problems, you also need to instill the mindset of a quick win, says Laura Merling, chief transformation and operations officer at Arvest Bank, a community bank based in Bentonville, Ark. Laura Merling, chief transformation and operations officer, Arvest Bank.

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Product-based IT: A blueprint for success

CIO Business Intelligence

Gill Haus, CIO for Consumer & Community Banking, JP Morgan Chase. The teams are responsible for the product and have the autonomy and wherewithal to make changes,” says Gill Haus, CIO for Consumer & Community Banking (CCB) at JP Morgan Chase. “No