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Remember when developers reigned supreme? The market for software coding goes soft

CIO Business Intelligence

Many companies are still hiring developers, but not at the same rate as five years ago. In those years, many companies hired more programmers than they would need over the long term, says Sarah Doughty, vice president of talent operations at IT recruiting firm TalentLab.

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Where CIOs should place their 2025 AI bets

CIO Business Intelligence

Examples include scanning invoices, extracting basic contract information, or capturing information from PDF forms. Michael Beckley, CTO and founder of Appian, says document processing is a boring gen AI use case with significant business potential. Why should CIOs bet on unifying their data and AI practices?

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Rethinking digital transformation for the agentic AI era

CIO Business Intelligence

B2C industries such as retail, media, healthcare, and personal banking where personalization is a service differentiator will undergo this paradigm shift first. AI is uniquely positioned to help us reshape how we design products, streamline operations, and enhance experiences, says Satyajith Mundakkal, CTO of Hexaware.

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5 top business use cases for AI agents

CIO Business Intelligence

Weve developed our own agentic AI for code management, says Charles Clancy, CTO at Mitre. The key challenge in our area is there are hundreds of tasks that might not be particularly well automated, says CTO Paul Gaskell. You hire us to evaluate some vendor you bring on board, says Sinclair Schuller, principal at EY.

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How IT leaders use agentic AI for business workflows

CIO Business Intelligence

Agentic AI is a natural extension for call centers as well since they already often deploy AI for areas like voice-to-text transcription, real-time multilingual translations, and sentiment analysis, says Luiz Domingos, CTO and head of large enterprise R&D at Mitel, a provider of call and contact center software.

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3 promises every CIO should keep in 2025

CIO Business Intelligence

If a model hallucinates just 5% of the time, thats enough for most users to consider it useless. They couldnt hire people from outside either, because they hadnt anticipated the need early enough to put it in their budgets. The CIO has to be an evangelist, educator, and realist all at the same time, says Fernandes.

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Visa CISO Subra Kumaraswamy on Never Allowing Cyber Complacency

Information Week

IT Infrastructure From Steel to the Cloud: Phoenix Global’s CIO/CTO Talks Transformation From Steel to the Cloud: Phoenix Global’s CIO/CTO Talks Transformation by Joao-Pierre S. I’m very fortunate to have a CTO who thinks cyber first,” says Kumaraswamy. Kumaraswamy works closely with Rajat Taneja, Visa’s president of technology.

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