Forrester IT
AUGUST 8, 2019
Salesforce continues its fast and furious acquisition spree by picking up ClickSoftware for $1.53B to beef up its field service capabilities. Field Service is a rapidly growing area in CRM. Growth is fueled by the demand for (1) differentiated customer experiences which extends to a field worker showing up at a customer or a work […].
Kitaboo
AUGUST 8, 2019
The use of digital textbooks in classrooms is growing in the face of the easy availability of smartphones and the Internet. The interactive features that form part of digital textbooks have captured the attention of both students and teachers, providing the former a more engaging and immersive experience and allowing the latter easy access to online resources to supplement their teaching.
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Forrester IT
AUGUST 8, 2019
How do you measure customer effort? Most customer experience (CX) pros use surveys. While the question text and scale they use can differ, the resulting score measures the level of effort. But we need to move beyond only measuring the level of effort. My new report explains why and gives suggestions for improving customer effort […].
Association of Information Technology Professional
AUGUST 8, 2019
The final day of ChannelCon featured educational sessions, vendor awards, tours, networking opportunities and a general session that left a BIG impression on attendees. Read on for more about how we closed out another epic year at ChannelCon.
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Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.
Forrester IT
AUGUST 8, 2019
This week is BlackHat. The annual Hacker Summer Camp as many folks call it. And this year is the first year in 14 years I haven’t been there. This year I intentionally took an opportunity to punt on Hacker Summer Camp. Why? I had an invite to speak to a group of small business owners […].
Mick's IT Blog
AUGUST 8, 2019
One of the things I have wrestled with over the years of using SCCM is verifying if the package on the distribution point contains the new content after updating the distribution point(s). I have typically seen that if there is a minor change, such as maybe a line of two of code changed in a PowerShell installer script, it doesn't get updated the first time around.
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Information Week
AUGUST 8, 2019
HPE will expand its data and analytics portfolio through its acquisition of embattled Hadoop pioneer MapR.
Forrester IT
AUGUST 8, 2019
Not all customer service vendor solutions are a good fit for your organization, and choosing the right one depends on the number of agents you have, your growth projections, your business model, the type of industry you are in, and whether you are looking for a standalone customer service solution or one that is part […].
Galido
AUGUST 8, 2019
Information Technology Blog - - 5 Powerful Ways to Market Your IT Business - Information Technology Blog. Whether you’ve just launched your own company or you’re a long-term business owner, there is always room for improvement, especially when it comes to the marketing and advertising side of things. Getting your name out there should be your top priority, so spending time devising an effective marketing strategy is crucial.
Forrester IT
AUGUST 8, 2019
Companies that don’t take ethical behavior seriously face lasting brand damage, fines, and years of enforcement actions with ongoing lawsuits. However, companies that operate at a high moral and ethical level engender trust among their customers and are rewarded in profitability. So why aren’t more businesses identifying and investigating possible misdeeds before they become tomorrow’s […].
Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage
Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.
Dataconomy
AUGUST 8, 2019
The talent shortage in architecture and engineering is huge. As noted by the World Economic Forum, the ongoing shortage of labour, including a shortage of professional talent for designers, architects, and higher levels of management, has “undermined project management and execution, adversely affecting cost, timelines and quality.” Ultimately, time is.
Forrester IT
AUGUST 8, 2019
In perhaps one of the few (only?) times that Twitter is grateful not to be the size and scale of Facebook, Inc., it announced this week that it “accidentally” shared user data with third-party measurement vendors and advertisers against users’ wishes. Despite users being able to adjust their ad setting permissions to not share data, […].
Future of CIO
AUGUST 8, 2019
Digital organizations are all about information savvy, adaptation, innovation, people-centricity, high-performance, and speed. They are expanding both horizontally and vertically. The high mature digital organizations are highly conscious about what’s happening in their environment, take a holistic understanding of relationships between parts and the whole, strike the right balance and leverage the pairs of business factors for pursuing the “hybrid truth,” to improve the overall organizational d
Forrester IT
AUGUST 8, 2019
Watch this video to see what happens when a threat attacks a Zero Trust environment compared to a perimeter-based one.
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Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.
Future of CIO
AUGUST 8, 2019
Communication is the key to improve leadership effectiveness and improve business fluidity. Either at the boardroom or the different layers of the business hierarchy, effective communication is like the thread to connect all important business gems, for building the trust relationship, enforcing collaboration, and improve digital readiness. Break down communication bottlenecks by paying attention to content, context, and style: Technically, communication can be broadly categorized into technolog
Forrester IT
AUGUST 8, 2019
European digital advertising has had a challenging year thanks to GDPR, EU fines, and social media scandals. Growth in digital advertising spending is decelerating, and adtech providers are rethinking their European advertising businesses. However, the outlook seems healthier than might have been expected given the circumstances. Rather than precipitating a sharp downturn, these headwinds will […].
Future of CIO
AUGUST 8, 2019
Blogging is not about writing, but about thinking, brainstorming, innovating and sharing. The “Future of CIO” Blog has reached 3 million page views with 5900+ blog posting in 59+ different categories of leadership, management, strategy, digitalization, change/talent, etc. The “ Digital Master ” book series includes 28 books to share insight from the multidimensional digital lens and perceive the multi-faceted impact the digital era upon us is making to the businesses and society.
Linux Academy
AUGUST 8, 2019
Designing the user experience, empathy first. When any team member joins us at Linux Academy, they have very high expectations to meet. Of course, the usual qualifications like a fitting degree and background have to be met. But beyond that, there’s a critical factor that determines who is brought into this unique team of tenacious, learner advocates.
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You’ve read the PMBOK® Guide several times, taken the certification exam for project managers, passed, and you are now a PMP®. So why do you keep making rookie mistakes? This whitepaper shows 20 of the most common mistakes that young or inexperienced project managers make, issues that can cost significant time and money. It's a good starting point for understanding how and why many PMs get themsleves into trouble, and provides guidance on the types of issues that PMs need to understand.
mrc's Cup of Joe Blog
AUGUST 8, 2019
Summary: The embedded analytics market is growing by 15% annually, and shows no signs of slowing down. What is embedded analytics and why is it so important? In this article, we cover the concept in more detail and explain why it’s a trend you can’t afford to ignore. Let me ask you a question: What is the purpose of business intelligence (BI)?
Nutanix
AUGUST 8, 2019
Nutanix proudly participated at the general availability launch of the AMD EPYC™ family of processors.
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