Social, Agile and Transformation
APRIL 13, 2020
I use Zoom synonymously for all other virtual meeting technologies, including Google Meet and Microsoft teams. Most of you are getting used to virtual meetings because of COVID-19, and the technology largely works well in many situations requiring teams and people to collaborate. window.dojoRequire([".
Forrester IT
DECEMBER 11, 2020
With collective commute times down to zero and face-to-face meetings all but impossible, we’ve seen the B2B buyer journey become an almost exclusively digital experience. These solutions are already popular in B2C and B2B markets, creating experiences that: Meet modern buyers’ expectations of immediacy.
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CIO Business Intelligence
MAY 24, 2022
Many formerly in-person events from team meetings to conferences transitioned to virtual events and many companies seem conflicted on if, when or how they can get everyone back to the office. So, will virtual events continue to thrive and, if so, can they deliver better experiences? Room to grow virtually.
Forrester IT
AUGUST 4, 2020
B2B marketers are turning to virtual event solutions as an alternative to physical conferences and meetings during the coronavirus pandemic. Successful marketers start with strategy and define the customer experience they want their online events to deliver.
Speaker: Steve Pappas, Chief Strategist, Startup and Early Stage Growth Advisor, Keynote Speaker, CX Podcaster
To meet this demand, enterprises are embracing innovative approaches that captivate customers and fuel their loyalty. As businesses strive for success in an increasingly digitized world, delivering an exceptional customer experience has become paramount.
Forrester IT
APRIL 20, 2021
It’s a pleasure to meet you. I’m sure this is a huge relief to previous newest analyst David Mooter, who’s no longer required to bring the (virtual, COVID-safe) coffee and donuts to team meetings. I’m the most-recently-hired analyst on Forrester’s application development research team. I […].
Forrester IT
MAY 21, 2020
Seemingly overnight, consumer demand shifted to convenient access through virtual care. Healthcare organizations must shift their approach for member and patient engagement from reactive to proactive to meet the needs of the new healthcare consumer and ensure future success in a post-pandemic world.
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