Consumers, Meet Your Virtual Match: Your Digital Double
Forrester IT
MAY 29, 2024
You soon may be able to build an algorithm that makes algorithms work for you. Introducing the digital double: a consumer-owned, algorithmically driven AI agent.
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3 Virtual Meetings Hard to do with Zoom
Social, Agile and Transformation
APRIL 13, 2020
I use Zoom synonymously for all other virtual meeting technologies, including Google Meet and Microsoft teams. Most of you are getting used to virtual meetings because of COVID-19, and the technology largely works well in many situations requiring teams and people to collaborate. window.dojoRequire([".
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Human+AI: Meet Your Digital Double
Forrester IT
JULY 3, 2024
Firstly I have to say a massive thanks to everyone who attended, both in-person and virtually, as well as to the team behind the scenes that worked tirelessly to put on a great show. Last week we wrapped up CX Summit EMEA 2024. It takes a village of people who you see on stage and […]
It’s Time Chatbots And Virtual Assistants Play A Bigger Role In The B2B Buyer Journey
Forrester IT
DECEMBER 11, 2020
With collective commute times down to zero and face-to-face meetings all but impossible, we’ve seen the B2B buyer journey become an almost exclusively digital experience. These solutions are already popular in B2C and B2B markets, creating experiences that: Meet modern buyers’ expectations of immediacy.
Reimagining CX: How to Implement Effective AI-Driven Transformations
Speaker: Steve Pappas, Chief Strategist, Startup and Early Stage Growth Advisor, Keynote Speaker, CX Podcaster
To meet this demand, enterprises are embracing innovative approaches that captivate customers and fuel their loyalty. As businesses strive for success in an increasingly digitized world, delivering an exceptional customer experience has become paramount.
Virtual Event Momentum Will Move Strategy and Tech Forward Rapidly
Forrester IT
AUGUST 4, 2020
B2B marketers are turning to virtual event solutions as an alternative to physical conferences and meetings during the coronavirus pandemic. Successful marketers start with strategy and define the customer experience they want their online events to deliver.
Let’s meet! Virtually, in-person, or somewhere in between?
CIO Business Intelligence
MAY 24, 2022
Many formerly in-person events from team meetings to conferences transitioned to virtual events and many companies seem conflicted on if, when or how they can get everyone back to the office. So, will virtual events continue to thrive and, if so, can they deliver better experiences? Room to grow virtually.
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