article thumbnail

Consumers, Meet Your Virtual Match: Your Digital Double

Forrester IT

You soon may be able to build an algorithm that makes algorithms work for you. Introducing the digital double: a consumer-owned, algorithmically driven AI agent.

article thumbnail

3 Virtual Meetings Hard to do with Zoom

Social, Agile and Transformation

I use Zoom synonymously for all other virtual meeting technologies, including Google Meet and Microsoft teams. Most of you are getting used to virtual meetings because of COVID-19, and the technology largely works well in many situations requiring teams and people to collaborate. window.dojoRequire([".

Meeting 246

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

It’s Time Chatbots And Virtual Assistants Play A Bigger Role In The B2B Buyer Journey

Forrester IT

With collective commute times down to zero and face-to-face meetings all but impossible, we’ve seen the B2B buyer journey become an almost exclusively digital experience. These solutions are already popular in B2C and B2B markets, creating experiences that: Meet modern buyers’ expectations of immediacy.

B2B 506
article thumbnail

Virtual Event Momentum Will Move Strategy and Tech Forward Rapidly

Forrester IT

B2B marketers are turning to virtual event solutions as an alternative to physical conferences and meetings during the coronavirus pandemic. Successful marketers start with strategy and define the customer experience they want their online events to deliver.

article thumbnail

Reimagining CX: How to Implement Effective AI-Driven Transformations

Speaker: Steve Pappas, Chief Strategist, Startup and Early Stage Growth Advisor, Keynote Speaker, CX Podcaster

To meet this demand, enterprises are embracing innovative approaches that captivate customers and fuel their loyalty. As businesses strive for success in an increasingly digitized world, delivering an exceptional customer experience has become paramount.

article thumbnail

Let’s meet! Virtually, in-person, or somewhere in between?

CIO Business Intelligence

Many formerly in-person events from team meetings to conferences transitioned to virtual events and many companies seem conflicted on if, when or how they can get everyone back to the office. So, will virtual events continue to thrive and, if so, can they deliver better experiences? Room to grow virtually.

article thumbnail

Beyond Chatbots: Meet Your New Digital Human Friends

Information Week

Digital humans are here to help you -- possibly more than chatbots or virtual assistants -- if you'll let them.

Meeting 203