article thumbnail

Verizon Business Group transforms customer and partner experience

TM Forum

The merged Verizon Business Group (VBG) undertook North Star, a flagship program, to consolidate the Enterprise Architecture (EA) and transform Verizon into a customer-centric organization. Himanshu, VBG Enterprise Architecture. : Himanshu, VBG Enterprise Architecture. : Tell us more about the enterprise architecture program.

Groups 130
article thumbnail

Modernizing the mainframe for the digital era

CIO Business Intelligence

I’m a banking technologist,” says the CIO for retail, business, and digital banking at M&T Bank. Sonny Sonnenstein, SVP & CIO for retail, business, and digital banking, M&T Bank. Z upgrades and open source. But hardware alone will not guarantee the future of IBM’s mainframe architecture. M&T Bank.

IBM 144
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

CIOs Discuss how to Enhance the Digital Experience Across the Business

CIO Business Intelligence

Tiffany Willcox , CTO at Marie Curie , Karen Bach , and Laura Dawson , Founder of Leaderly will discuss the challenges around the Omnichannel Customer Experience , looking at the challenges faced when managing multiple touchpoints and building optimal architecture to support the expectations of the ‘modern customer’.

How To 98
article thumbnail

Senkyu: MTN Uganda’s new way to say ‘thank you’ loyalty program

TM Forum

”“We have opened our loyalty system to redeem anything that comes to your mind. This is the power of digitalization and having an open, flexible architecture with an open API system,” said Monzer. It is built on an event-driven architecture using the open-source. monzer-ali.png.

article thumbnail

Use Cases for Apache Cassandra®

In this white paper, discover the key use cases that make Cassandra® such a compelling open source software – and learn the important pitfalls to avoid.

article thumbnail

Generative AI: the Shortcut to Digital Modernisation

CIO Business Intelligence

GENERATIVE AI & MAINFRAME MODERNISATION Generative AI also plays a role in assisting organisations with the transformation and modernisation of their mainframes, which continue to be in wide use in key sectors such as retail, banking, and aviation.

article thumbnail

Openserve’s wholesale approach to transformation

TM Forum

Very few communications service providers (CSPs) worldwide have functionally separated their wholesale and retail businesses. ” TM Forum’s Open Digital Architecture (ODA) has also played a critical role in supporting Openserve’s IT transformation strategy. legal, structural separation of Openserve.

Network 130