CIO Business Intelligence

FEBRUARY 13, 2024

There are several important metrics that can be used to achieve IT success, says Jonathan Nikols, senior vice president of global enterprise sales for the Americas at Verizon. “To Each micro-service must be able to be delivered as the enterprise architect designed.” Here they are.

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CIO Business Intelligence

NOVEMBER 8, 2023

The technology talent gap continues to inflate labor costs, too, despite big layoffs in high tech, CIOs say, and they’ve seen double-digit increases in SaaS and cloud costs over the last two years. They ended up bringing most of those people back, at consulting rates, for six months.” Here’s how.

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CIO Business Intelligence

OCTOBER 18, 2023

But if there are any stop signs ahead regarding risks and regulations around generative AI, most enterprise CIOs are blowing past them, with plans to deploy an abundance of gen AI applications within the next two years if not already. A recent survey of nearly 1,000 IT decision-makers conducted by Foundry underscores this.

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CIO Business Intelligence

FEBRUARY 1, 2023

A 2022 survey of 850 IT leaders by Foundry found more than two-thirds were accelerating their cloud migration and nearly three-quarters (72%) were defaulting to cloud-based services for upgrades or new IT purchases. Host Isaac Sacolick ( @nyike ) was joined by a bevy of consultants and practitioners who had no shortage of advice on the topic.

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CIO Business Intelligence

JUNE 27, 2022

Too often, technology companies pay consulting or analyst firms to create metrics based on the best characteristics of their offerings,” says Judith Hurwitz, CEO of Hurwitz Strategies, an emerging technology consulting firm. Results may be based on a survey, for instance. Metrics are only as good as their source.

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CIO Business Intelligence

DECEMBER 5, 2023

Companies taking a multicloud approach can experience ballooning OpEx numbers, says Barrett Schrader, managing director of the technology consulting group at Protiviti: “Organizations can take advantage of volume discounts with reduced complexity. Consumption-based contracts are self-optimizing,” says Gartner’s Buchanan.

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CIO Business Intelligence

JANUARY 26, 2023

IT leaders seeking to drive enterprise growth through technology investments are often saddled with budgets that make their tasks of increasing the top and bottom lines challenging. This is where Saurabh Mittal, CTO at Mumbai-based Piramal Capital & Housing Finance, wants IT leaders to make a careful distinction.

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CIO Business Intelligence

APRIL 24, 2024

What is a CTO? The chief technology officer (CTO) is the senior executive who focuses on the technological requirements, opportunities, and challenges within an organization. What does a CTO do? What does a CTO do? Years ago, the CTO most often led the infrastructure function.

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CIO Business Intelligence

NOVEMBER 20, 2023

Generative AI and, more specifically, ChatGPT captivated the corporate world in 2023, with board directors, CEOs, and other executives fawning (and sometimes fearing) the technology. IBM, for one, found that the average ROI on enterprise-wide AI initiatives at 5.9% with best-in-class companies “reaping an enviable 13% ROI.”

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CIO Business Intelligence

AUGUST 21, 2023

Consider some recent survey findings. At the same time, today’s hype may be distracting enterprise leaders from fully understanding how generative AI (also known as GAI) will evolve and how they can use that power in the future. The number of use cases and utility values are limited, impacting the potential.

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CIO Business Intelligence

DECEMBER 29, 2023

“With a focus on automation for customer service and telesales functions, we’re looking at intelligent automation solutions that can help improve customer engagement and self-help capabilities,” says Chris Pendergast, the company’s SVP and CTO.

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CIO Business Intelligence

OCTOBER 10, 2023

For a qualitative view, employee surveys that measure engagement or information from front-line managers can be used. Focus on transparency and alignment An effective leader clearly communicates organizational goals that align with the overall enterprise mission, says Sandeep Angra, CTO at commercial aviation services provider Unifi Aviation.

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CIO Business Intelligence

FEBRUARY 7, 2023

In a healthy enterprise environment, each manager is committed to the success of everyone within their organization. Concerns from all employees are communicated upward through the reporting structure to the appropriate level for resolution,” says Andy Sealock, a senior partner at digital at business advisory firm West Monroe.

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CIO Business Intelligence

MARCH 23, 2022

With the accelerated pace of digital transformation, coupled with the unprecedented arrival of the pandemic pushing enterprises towards a hybrid work culture, IT leaders have played a key part in keeping business afloat these last two years. Her colleague, CTO Rajaneesh R Kini, agrees. CIO’s top concern: cybersecurity.

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CIO Business Intelligence

AUGUST 24, 2023

While AI has steadily worked its way into the enterprise and business vernacular over many years, gen AI has not only become an abrupt and immediate force unto itself, but also an overarching AI accelerant. Not without warning signs, however. But I’d like to see more legislation and guidance in place, especially for medical records.”

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CIO Business Intelligence

NOVEMBER 27, 2023

It seems to be an increasing worry — worry over whether the enterprise is secure and its data is protected, because everything else falls to the wayside if that’s not taken care of first,” says John Buccola, CTO of E78 Partners, which provides consulting and managed services in finance technology and other professional areas.

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CIO Business Intelligence

JANUARY 10, 2024

Be strategic with reserve pricing Reserve pricing for cloud services can reduce resource usage costs by as much as 70%, says David McKee, who in his role as fractional CTO, tech founder, and digital twins thought leader at Counterpoint Technologies acts as a part-time CTO for nine companies in the US and Europe.

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CIO Business Intelligence

APRIL 20, 2023

So the CIO, the technologies they deploy, and the partnerships they form are essential to the future of a more environmentally sustainable way of doing business. Key to this is a greater understanding of business operations and their production of CO2, or use of unsustainable practices and resources.

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CIO Business Intelligence

DECEMBER 28, 2023

Governance, risk, and compliance (GRC) is an operational strategy for managing an organization’s overall governance, enterprise risk management , and regulation compliance efforts. Governance is who does what, how, and based on what data,” says Tilcia Toledo, senior managing director with FTI Consulting. What is GRC?

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CIO Business Intelligence

JULY 28, 2022

Synchrony isn’t the only company dealing with a dearth of data scientists to perform increasingly critical work in the enterprise. The research report also noted that top enterprises, such as Deloitte, Amazon and Microsoft, are looking to fill a wide spectrum of technical jobs but data science far outweighs all other roles.

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CIO Business Intelligence

FEBRUARY 13, 2023

Fifty-two percent of organizations plan to increase or maintain their IT spending this year, according to Enterprise Strategy Group. This includes spending on strengthening cybersecurity (35%), improving customer service (32%) and improving data analytics for real-time business intelligence and customer insight (30%).

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CIO Business Intelligence

JULY 13, 2023

As Seth Dobbs, CTO at Bounteous, explains, “We do creative work. This is true for every technology company and, increasingly, for nontechnology companies seeking to implement technical solutions. The company’s marketing strategy succeeds at creating awareness among enterprise IT decision makers and customers.

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CIO Business Intelligence

SEPTEMBER 19, 2022

It found that 53% of the organizations it surveyed reported that their directors are among the main decision-makers for emerging technology investments, coming in just behind their CIOs and chief technology officers. Yet Ross says that work is sometimes overlooked by new IT chiefs. Flying solo.

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CIO Business Intelligence

MARCH 16, 2022

With competition for skilled IT workers getting tighter, it’s more important than ever for enterprises to be sure they’re spending on recruiting and retaining the right talent. Identifying which emerging technologies will prove most useful is a challenge, though. We follow industry developments quite closely and do our own research.

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CIO Business Intelligence

JULY 18, 2023

CIO.com’s 2023 State of the CIO survey recently zeroed in on the technology roles that IT leaders find the most difficult to fill, with cybersecurity, data science and analytics, and AI topping the list. As a result, many enterprise IT leaders find themselves in bidding wars they’re unable to win. “The

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CIO Business Intelligence

OCTOBER 18, 2023

In April of 2023, Censuswide conducted a survey of 608 US respondents from companies with $250m+ revenue. That study focused on CIO and CTO satisfaction with their existing IT support and services models for enterprise software. CIOs and CTOs are frustrated at the many inconveniences of managing multiple vendors.

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CIO Business Intelligence

DECEMBER 13, 2023

The goal is to shift the company from simply providing information to enterprises, says Mary-Alice Vuicic, chief people officer. As enterprises race to integrate cutting-edge tools and platforms, a greater focus to reskill employees on responsible and effective deployment becomes mission-critical.

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CIO Business Intelligence

JANUARY 3, 2024

Entire businesses have been built on top of OpenAI and its APIs. According to an O’Reilly survey released late last month, 23% of companies are using one of OpenAI’s models. Putting aside the fact this is an astronomically high adoption rate for a brand new technology, it’s also an indicator of how risky this space is.

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CIO Business Intelligence

FEBRUARY 28, 2024

The use of gen AI in the enterprise was nearly nothing in November 2022, where the only tools commonly available were AI image or early text generators. But by May 2023, according to an IDC survey, 65% of companies were using gen AI, and in September, that number rose to 71%, with another 22% planning to implement it in the next 12 months.

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CIO Business Intelligence

NOVEMBER 7, 2022

Forrester estimates about a third of organizations have either made or are in the process of orchestrating the shift to product-centric structures with more to follow as cloud migration gives IT a platform to retool for greater business agility, according to Charles Betz, vice president and research director for enterprise architecture at Forrester.

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CIO Business Intelligence

DECEMBER 6, 2023

Businesses are accountable for the consequences of their choices, and that includes deploying AI in inappropriate areas, says Andi Mann, global CTO and founder of Colorado-based consultancy Sageable. You may also want to include generative AI usage in audits and eDiscovery the same way you do with enterprise chat systems.

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CIO Business Intelligence

JUNE 21, 2023

According to a recent poll of senior executives conducted by The Harris Poll on behalf of Insight Enterprises, 39% of companies have already established policies or strategies around generative AI and 42% are in the process of developing them. That’s the approach that Insight Enterprises is taking. His company isn’t alone.

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CIO Business Intelligence

MARCH 28, 2022

At Vault Health, CTO Steve Shi begins enterprise architecture (EA) work with a site survey of the entire IT, application, system, and data infrastructure but restricts it to two weeks with one-hour interviews about each function. At Carrier Global Corp.,

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