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Global managed services to grow in 2024 as enterprise IT spending rises

CIO Business Intelligence

Several mega deals worth billions of dollars in TCV were signed in the region, which involved AI-powered services and process improvements, including the Liberty Global and Infosys agreement worth GBP 1.5 billion, IDC said.

Infosys 123
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Innovate What’s Next: How Living Labs Brings Ideas to Life

CIO Business Intelligence

The race to embrace digital technologies to compete and stay relevant in emerging business models is compelling organizations to shift focus. Enterprises are increasingly moving towards bringing together a human-centric experience with innovations led by cutting-edge technologies. Accelerate Innovation.

Infosys 103
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The top 10 IT outsourcing service providers

CIO Business Intelligence

Coming in just behind Accenture is Infosys, which leapt to second overall from 7th place last year. That makes the Bengaluru, India-based multinational the most improved performer on the list, based largely on its strengthened position in application services, data and analytics, and enterprise platform services. “A

Infosys 132
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Telstra – Building A Better Operations Management Platform

CIO Business Intelligence

I was fortunate to speak with Brunt and Walsh about a recently completed project to improve field operations working with Infosys and Microsoft. A new operations management platform was needed to enable a fast-growing portfolio of work executed for business and enterprise customers.

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What it’s going to take for advanced AI to reshape the enterprise landscape

CIO Business Intelligence

According to Infosys research, data and artificial intelligence (AI) could generate $467 billion in incremental profits worldwide and become the cornerstone of enterprises gaining a competitive edge. One in three companies, according to Infosys, are using data processes that increase the risk of bias in AI right now.

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Verizon Business Group transforms customer and partner experience

TM Forum

With exponential growth came operational challenges due to a complex landscape spanning 10 lines of business as a result of reorganizing its wireline and wireless segments into a seamless enterprise. The North Star EA program modernized systems, boosted enterprise efficiencies, and ensured scalability.

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Skilled IT pay defined by volatility, security, and AI

CIO Business Intelligence

No obviously AI-related IT certifications made it onto Foote Partners’ list of highest payers, although the two-year-old IBM Certified Specialist — AI Enterprise Workflow V1 may make it to the top one day. The premium it attracts rose by more than 10%, making it the fastest-rising AI-related certification.

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