Wed.Apr 17, 2024

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Rubrik Eyes Massive $5.4B IPO Value as Cybersecurity Booms

Information Week

The Palo Alto., Calif.-based, Microsoft-backed security software firm would join an IPO market rebounding after a mostly quiet two-year stretch.

Microsoft 469
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4 tips for championing contact center innovation from an award-winning customer experience leader

CIO Business Intelligence

Innovation is essential, especially in the contact center as the tip of the spear in customer experience, but how do you activate your modernization plan? I had the opportunity to speak with Mary Daniel, VP of Customer Solutions Center for Aflac, a long-time Avaya customer, at the Gartner Symposium last fall. Mary is a veteran when it comes to customer experience and was most recently named by Constellation Research to the AX100 list , an elite group of executives who are breaking barriers and

Examples 325
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How CIOs Should Be Managing and Reducing Technical Debt

Information Week

Managing technical debt doesn't have to be daunting. By implementing the proper steps, organizations can mitigate technical debt and further increase business agility and competitiveness.

Agile 461
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New Aberdeen Research: AI & The Future Workplace

IT Toolbox

Discover the transformative potential of AI in shaping tomorrow’s workplaces. The post New Aberdeen Research: AI & The Future Workplace appeared first on Spiceworks Inc.

Research 325
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Tariffs on the Table: How to Brief the Board and C‑Suite With Confidence

“What should we do about the tariffs?” There’s no straightforward answer — every leader has a different expectation. CFOs want numbers. COOs want action. CEOs want strategy. And supply chain and procurement leaders need to be ready with the right response — fast. That’s why GEP has created a simple three-part framework that will help CPOs and CSCOs brief the board and C-suite with clarity and confidence.

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What is Liquid Cooling and How Can It Help Data Centers?

Information Week

The heat loads of modern data centers are exceeding the capabilities of air-cooling technology. Liquid cooling may be the solution.

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Will enterprises soon keep their best gen AI use cases under wraps?

CIO Business Intelligence

The retail industry has no shortage of cases on display where generative AI has shown tangible benefits. Take for example French multinational Carrefour, who used it to make digital avatars and videos. They had ChatGPT write the script, and other gen AI tools to create a digital person who reads the script, a scalable process with at least one measurable benefit: speed.

More Trending

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Decoding Salesforce’s plausible $11 billion bid to acquire Informatica

CIO Business Intelligence

Salesforce’s reported bid to acquire enterprise data management vendor Informatica could mean consolidation for the integration platform-as-a-service (iPaaS) market and a new revenue stream for Salesforce, according to analysts. “With this deal, Salesforce would be the dominant data integration company, making it the starting point for enterprises trying to bring disparate data sources together,” said Hyoun Park, chief analyst at Amalgam Insights.

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Large Scale Brute Force Attacks Disrupt SSH and VPN Services

IT Toolbox

A cybersecurity team from Cisco has warned of large-scale credential brute force attacks affecting VPN and SSH services globally. Learn about the nature of the threat and its implications for web users. The post Large Scale Brute Force Attacks Disrupt SSH and VPN Services appeared first on Spiceworks Inc.

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Subscription economy defies economic headwinds, fuels recurring growth

CIO Business Intelligence

Organizations with subscription-based business models have not only survived the recent global economic challenges but have also outperformed their traditional, product-based counterparts, according to The Subscription Economy Index (SEI) report for 2023 by Zuora. The latest SEI findings reveal that subscription-based companies have grown remarkably, outstripping traditional business models significantly.

CTO 279
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Introducing The Forrester Wave™: Workday Services, Q2 2024

Forrester IT

In our 25-criterion evaluation of Workday services providers, we identified the most significant ones and researched, analyzed, and scored them. This blog introduces you to the report on how each provider measures up and helps enterprise technology leaders select the right one for their needs.

Research 273
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Turn Your Contact Center Into a Profit Machine with AI

Every year, $75 billion is lost to bad customer service — and your business could be bleeding loyalty without realizing it. AI is rewriting the rules. Imagine instant answers, 24/7 self-service, faster resolutions, and skyrocketing satisfaction scores. Companies like Amazon are already cashing in, and the technology is easier than you think — plug, play, and profit.

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Certinia bakes AI into its latest professional services updates

CIO Business Intelligence

Certinia has joined the growing ranks of enterprise software vendors turning to generative AI to enhance their offerings. The provider of ERP and professional services automation software based on the Salesforce platform today announced it has added AI-powered features aimed at simplifying common processes for midrange service firms to its latest update.

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Modernize Your Cloud Governance To Match Today’s Cloud Strategy

Forrester IT

Your cloud usage continues to grow. The types of workloads you’re migrating are trending increasingly mission-critical. Your cloud governance must match this new reality.

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3 Benefits of Real-time Data in Energy Risk Management

IT Toolbox

Discover how AI, machine learning, GIS, and advanced weather tech help in real-time energy risk management optimization! The post 3 Benefits of Real-time Data in Energy Risk Management appeared first on Spiceworks Inc.

Energy 263
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DBS Bank’s Billion-Dollar AI Dream

Forrester IT

Financial services firms are at various stages of defining their vision for AI and what value AI can bring to their organization. In reality, most firms are still far from realizing significant commercial value from their AI investments. Singapore-based DBS Bank stands as a role model for these firms.

Banking 273
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How Companies Are Navigating Tariff Chaos with GEP’s AI-Powered Procurement Platform

Tariffs are no longer just policy noise. They’re driving real, bottom-line impact. One policy shift and your sourcing strategy is upside down. This bulletin cuts straight to the point. How Market-Leading Companies Are Navigating Tariff Chaos with GEP’s AI-Powered Procurement Platform breaks down how procurement teams are staying ahead of the chaos with real-time insights, smarter sourcing moves and AI-powered agility.

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Three Tech Trends Impacting Performance Reviews This Year

IT Toolbox

Explore adapting performance evaluations for remote work and addressing diversity concerns in hybrid settings. The post Three Tech Trends Impacting Performance Reviews This Year appeared first on Spiceworks Inc.

Trends 263
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Introducing Forrester’s Sustainability Management Software Landscape And Wave

Forrester IT

Investing in sustainability management software is an important business imperative not only to be complaint to sustainability regulations, but also to drive an environmental sustainability strategy, optimize metrics and reporting, and have good corporate sustainability data management practices especially if you need to prove you are doing what you said you would.

Software 259
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La C-suite si sta espandendo e il ruolo del CIO è destinato a evolvere

CIO Business Intelligence

Il miglioramento della centralità del cliente è un imperativo tutt’altro che nuovo, a livello di organizzazione, ma alcune aziende hanno fatto un passo avanti, istituendo nuovi ruoli nella C-suite per assecondare tale cambiamento. Interlace Health, società specializzata nelle soluzioni di modulistica digitale per il settore della salute, è diventata una di queste realtà, nominando Maggie Peña come primo Chief Experience Officer.

Dell 246
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Data Encryption Policy

Tech Republic Security

The Data Encryption Policy’s purpose is to define for employees, computer users and IT department staff the encryption requirements to be used on all computer, device, desktop, laptop, server, network storage and storage area network disks, and drives that access or store organization information to prevent unauthorized access to organization communications, email, records, files, databases,

Policies 243
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From Curiosity to Competitive Edge: How Mid-Market CEOs Are Using AI to Scale Smarter

Speaker: Lee Andrews, Founder at LJA New Media & Tony Karrer, Founder and CTO at Aggregage

This session will walk you through how one CEO used generative AI, workflow automation, and sales personalization to transform an entire security company—then built the Zero to Strategy framework that other mid-market leaders are now using to unlock 3.5x ROI. As a business executive, you’ll learn how to assess AI opportunities in your business, drive adoption across teams, and overcome internal resource constraints—without hiring a single data scientist.

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AWS, Azure, Google Command Line Interface Tool Vulnerability Poses Risk of Credential Leaks

IT Toolbox

A high-severity vulnerability in AWS, Azure, and Google Cloud command-line interface tools risks exposing user credentials. Learn more about the threat and solutions to mitigate the issue. The post AWS, Azure, Google Command Line Interface Tool Vulnerability Poses Risk of Credential Leaks appeared first on Spiceworks Inc.

Tools 241
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Learnings from Australian Health Insurer Nib’s Epic 9-Year Cloud Migration to AWS

Tech Republic Cloud

The completion of nib’s AWS migration puts it among the Australian health insurance sector’s leading cloud adopters. The insurer has learnings to share, including being prepared to prioritise to get migrations done.

Insurance 186
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Zero to CX Hero: Passwordless Revolution Is Here

IT Toolbox

Discover the potential of CX, enhance security, and meet consumer demands for convenience. The post Zero to CX Hero: Passwordless Revolution Is Here appeared first on Spiceworks Inc.

Meeting 189
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Los Alamos' Nvidia-powered Venado supercomputer trades accuracy for efficiency with 10 exaFLOPS for AI workloads

TechSpot

The Los Alamos National Laboratory has a new high-performance computing (HPC) system named Venado, a supercomputer specifically designed to accelerate AI algorithms and AI-based research programs. Venado is far from being the fastest supercomputer in the world, but it packs enough Nvidia chips for AI acceleration to provide the Department.

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Procurement Is Navigating a Tech Tsunami (and It’s Upending How You Work)

Procurement is in the middle of a tech tsunami. And if it feels like the old playbooks aren’t working anymore, that’s because they aren’t. Agentic AI. Autonomous procurement. Unified source-to-pay ecosystems. These innovations are converging and transforming how procurement teams operate. The GEP 2025 Procurement & Supply Chain Tech Trends Report breaks it all down.

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Career Boost: Top Articles on IT Certifications and Exams

IT Toolbox

Credentials help validate your IT skills and knowledge by showcasing your expertise to potential employers. Learn about popular certifications for disciplines like cloud, networking and Infrastructure, project management and cybersecurity. The post Career Boost: Top Articles on IT Certifications and Exams appeared first on Spiceworks Inc.

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5 Ways to Check App Storage Space Usage in Windows 11

Anoop

Hello - Here is the new HTMD Blog Article for you. Enjoy reading it. Subscribe to YouTube Channel [link] and Facebook Page to get the latest updates [link] The post 5 Ways to Check App Storage Space Usage in Windows 11 appeared first on HTMD Community Blog #1 Modern Device Management Guides by Smitha Madathil.

Storage 125
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Tesla Plans To Lay off Over 10% of Its Global Workforce

IT Toolbox

Elon Musk sent an internal memo informing Tesla’s employees that the company will be laying off more than 10% of its global workforce. Discover more about Tesla’s layoffs. The post Tesla Plans To Lay off Over 10% of Its Global Workforce appeared first on Spiceworks Inc.

Company 147
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Intel, VMware, Linux Foundation & Others Form Open Platform for Enterprise AI

Tech Republic

Organizations can contribute to the platform’s GitHub or receive a framework for creating enterprise-grade generative AI systems.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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What Is a Fully Qualified Domain Name (FQDN)? Meaning, Elements, Importance, and Examples

IT Toolbox

A fully qualified domain name (FQDN) is the complete name for a specific computer or network resource, including both the hostname and the domain name. Learn how FQDN works and its importance with detailed examples. The post What Is a Fully Qualified Domain Name (FQDN)? Meaning, Elements, Importance, and Examples appeared first on Spiceworks Inc.

Examples 130
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Microsoft blames a bug for accidentally installing Copilot on Windows 11 devices

TechSpot

In an official support document on its website, Microsoft clarified that the updates to the Edge browser (version 123.0.2420.65), released on March 28, 2024, "incorrectly install(ed) a new package (MSIX) called 'Microsoft chat provider for Copilot in Windows' on Windows devices. Resulting from this, the Microsoft Copilot app might appear.

Windows 119
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Amazon exec explains grocery tech changes, debunks media reports about human reviewers

GeekWire

Dilip Kumar, VP of AWS applications, at an Amazon event in 2022. (GeekWire Photo / Todd Bishop) Amazon’s grocery technology has been in the news a lot over the past couple of weeks, following layoffs in the Amazon Web Services group responsible for the company’s physical store checkout and identity services. The company is shifting away from “Just Walk Out” in its large grocery stores, which uses cameras and sensors to detect what people put in their carts, letting them avoid the che

Media 118
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CRM Pricing Considerations: 2024 Complete Guide

Tech Republic Big Data

CRM systems are suitable for businesses of all sizes. Pricing ranges widely, depending on several factors that need to be weighed before investing in a CRM platform.

System 115
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The AI Race Isn’t Just About Tech Superiority – Its the Supply Chain, Stupid!

The race to dominate AI is no longer about who has the smartest algorithms — it's about who can build and scale faster. Behind every AI breakthrough lies a battle for resources: data centers, compute hardware, power, and telecom infrastructure. And right now, even tech giants are hitting a wall. Our latest white paper reveals the six critical supply chain elements that are increasingly separating AI leaders from the rest.