Tue.Jun 25, 2019

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You Can’t Ignore GDPR In Customer Service

Forrester IT

Many organizations — particularly in North America — think that the EU’s General Data Protection Regulation (GDPR) doesn’t apply to them. On May 25, 2018, the day the GDPR went into effect, I happened to be in Canada doing an in-person workshop with a large financial services client. In a session about contact center trends, […].

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Deep Dive SCCM Application Model Troubleshooting

Anoop

Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. Hello, I’m Nitin Chhabra I worked for several years as a Microsoft support engineer specialized in SCCM Application Deployment technology. I am SME in Application deployment, Software Update deployment & OSD. In this post, you will dive deep into SCCM Application Model Troubleshooting.

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Trending Sources

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New Research: In Adtech, “Omnichannel” Remains in the Eye of the Beholder

Forrester IT

“Omnichannel” – it’s everybody’s favorite word these days. But whenever I hear it, I am reminded of the sage words of The Princess Bride’s indefatigable Inigo Montoya, “You keep using that word. I do not think it means what you think it means.” And the adtech industry is no exception. It’s not that they don’t […].

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How to Build Backup DR Strategy for Cloud?

Anoop

Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. A quick post to share the webinar on building successful DR plans with cloud. Do not miss to register for the Webinar. Register now to know more on how to build a successful DR plan and gain insights into what Disaster Recovery actually is, and what it can do for your business.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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Three Things To Know About UserZoom’s Acquisition Of Validately

Forrester IT

I spoke with UserZoom’s CEO Alfonso de la Nuez, Monday, about his firm’s announcement Thursday that is has acquired Validately. Why? Because many companies ask for my help selecting a usability testing vendor and the first thing I ask them is what they need the tool to do. Do they need moderated and unmoderated testing, […].

Tools 317
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10 Ways to Make Retail Training More Impactful

Kitaboo

The importance of retail stores can be seen with the emergence of new stores every year. NRF forecasts that retail sales in 2019 will increase between 3.8% and 4.4% to more than $3.8 trillion. The reason why people still go out to shop at brick and mortar stores in spite of online shopping portals, is because online shopping cannot fulfill the element of touch & tactile feel and human interaction.

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Free Cloud Courses at Linux Academy — July 2019

Linux Academy

To continually support you in your mission to learn and grow we are always adding new courses and resources. By adding free cloud training to our Community Membership, students can develop their Linux and Cloud skills even further. Each month we will kick off our community content with a live study group. Members of the Linux Academy community come together and share their insights and questions.

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10 Ways to Make Retail Training More Impactful

Kitaboo

The importance of retail stores can be seen with the emergence of new stores every year. NRF forecasts that retail sales in 2019 will increase between 3.8% and 4.4% to more than $3.8 trillion. The reason why people still go out to shop at brick and mortar stores in spite of online shopping portals, is because online shopping cannot fulfill the element of touch & tactile feel and human interaction.

Retail 60
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The New Book “100 IT Charms” Quote Collection II

Future of CIO

An evolving digital IT organization is a lever to move the business forward. The purpose of the book “ 100 IT Charms: Running Versatile IT to get Digital Ready “ is to articulate different flavors of digital IT organizations and brainstorm the best and next practices for running highly innovative and high-performance IT. Digital charm is not based on the style presented on the surface but on a set of unique competencies to make IT shine through as a business differentiator.

Agile 40
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Innovation, Data, And UX Archeology At UX STRAT Europe 2019

Forrester IT

I am back from two days at UX STRAT 2019 — a conference that gathers an international community of design leaders and experience makers. This single-track conference offers presentations about the latest trends at the intersection of business strategy, user experience (UX), product, and service design. The three big takeaways for me this year are […].

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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The Monthly “100 Creativity Ingredients” Book Tuning: The Psychology Behind Creativity June 2019

Future of CIO

All humans are born with raw creativity ability. Creativity has many dimensions, with multi-faceted truth and myth, manifold knowledge and multidimensional insight. Creativity is the wings of our mind and the tempo of our heartbeat. Creativity is a constructive disruption, not so bad addiction, and a sensational phenomenon. The purpose of “ 100 Creativity Ingredients - Everyone’s Playbook to Unlock Creativity “is to classify, scrutinize, articulate, and share insight about one hundred special cr

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7 Beneficial trademarks of BlockChain in Business

Galido

Information Technology Blog - - 7 Beneficial trademarks of BlockChain in Business - Information Technology Blog. What is BlockChain? An expanding record list linked by applying cryptography is called a BlockChain. A cryptography hash of the previous block, a timestamp, and transaction data that shows us the cryptocurrency advantages, that’s what each block contains.

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Leading Digital Transformation Steadfastly By Dealing with a Set of Paradoxes Smoothly

Future of CIO

Digital transformation represents the next stage of business maturity, which will improve how the organization works and interacts with its ecosystem, making people at the center of its focus. There is no prescribed formula to digital transformation. Building the bridge between today and the future requires vision, enthusiasm, planning, capabilities, and actions.