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Journey Beyond transforms its contact center to deliver better customer journeys

CIO Business Intelligence

Journey Beyond, a part of Hornblower Group, is Australia’s leading experiential tourism group. For instance, our train journeys get sold out a year prior to their launch. The software evaluation process took three to five months after which the implementation started in August 2021. We went live in October 2021,” Mazumdar says.

Tourism 118
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Meta announces plans to build an AI-powered ‘universal speech translator’

The Verge

Meta, the owner of Facebook, Instagram, and WhatsApp, has announced an ambitious new AI research project to create translation software that works for “everyone in the world.” The first focus, dubbed No Language Left Behind, will concentrate on building AI models that can learn to translate language using fewer training examples.

Tourism 123
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Blue Origin flies its first crew in 21 months — and writes another page in space history

GeekWire

Dwight took part in an Air Force training program that was meant to prepare participants for astronaut duty — but he was passed over. Dwight’s crewmates on today’s flight were venture capitalist Mason Angel, French brewery founder Sylvain Chiron, software engineer Kenneth L.

Nonprofit 134
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Russian space officials say Space Adventures has struck a deal to let a customer do a spacewalk

GeekWire

Such an operation would typically require additional training at Russia’s Star City cosmonaut complex. Seattle software billionaire Charles Simonyi, who flew to the space station in 2007 and 2009, said he passed up on the spacewalk option because he wasn’t “enough of an athlete” to do the required training.

Training 145
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Astronomers set up a new center to address issues raised by SpaceX and Amazon satellite networks

GeekWire

Another objective is to provide data, analytical tools and training for researchers seeking to understand and mitigate the effects of satellite mega-constellations. And it is better to make these agreements than to really go through regulations.” ” Working with industry is just one of the center’s functions.

Network 105
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Seattle-area engineer and Arizona teacher join billionaire’s crew for charity space trip

GeekWire

He told GeekWire that he aims to keep up with his day job and his parenting duties at home as well as his spaceflight training. Proctor used the software to power her space-art venture , and won out over about 200 other contestants. “It’s going to be a balancing act,” he acknowledged. “I do have a great team.

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List of the world’s top female futurists (Update #5)

Trends in the Living Networks

Hichert also conducts workshops on topics such as the future of transport and the future of migration, and she has trained the Joint Command of the South African National Defence Force on applying complexity thinking to decision-making. Evans’s involvement in the telecoms industry began with her work as a software engineer in the early 1980s.

Study 148