article thumbnail

Predictions 2024: Exploration Generates Progress 

Forrester IT

Our message to clients for 2024 is simple: Don’t wait. Read Predictions 2024 to discover why you need to move on genAI now, plus our takes on dozens of other critical topics.

538
538
article thumbnail

Anti-Predictions: Here’s What Won’t Happen In 2024   

Forrester IT

Before our full predictions for 2024 launch on Tuesday, October 24, read our "anti-predictions." " Here's what won’t happen in 2024.

451
451
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Predictions 2024: Technology Infrastructure Addresses A Tumultuous Environment

Forrester IT

Learn more in our 2024 technology infrastructure predictions. Dynamic changes are occurring in the technology infrastructure landscape, impacting the data center, remote work, edge environments, and connectivity.

article thumbnail

Predictions 2024: CX Teams Should Buckle Up For A “Fun” Ride

Forrester IT

In 2024, we expect that CX leaders will continue to navigate variable footing, in some cases finding themselves caught in the crossfire between new tech and old policies. Prepare yourself for the new year with a preview of our 2024 predictions.

Policies 440
article thumbnail

Your Expert Guide to CX Orchestration & Enhancing Customer Journeys

Speaker: Keith Kmett, Principal CX Advisor at Medallia

📆 February 22nd, 2024 at 11:00am PST, 2:00pm EST, 7:00pm GMT This will include a real-world example and actionable steps that you can take to apply orchestration in your own organization. 📈 Don't miss out on this exclusive event! Register today to save your seat!

article thumbnail

Predictions 2024: A Lethargic Enterprise Software Market Goes Cutting-Edge

Forrester IT

In 2024, we’ll see SaaS sales hit 75%, genAI drive modernization efforts, and at least one vendor megadeal. Learn more in Forrester’s 2024 enterprise software predictions.

article thumbnail

Predictions 2024: Generative AI Transitions From Hype To Intent

Forrester IT

Will generative AI live up to the hype in 2024? Learn more in our 2024 predictions for artificial intelligence. The short answer is yes.

article thumbnail

Reimagining CX: How to Implement Effective AI-Driven Transformations

Speaker: Steve Pappas

🗓 Thursday, January 11th, 2024 at 9:30am PST, 12:30pm EST, 5:30pm GMT Don't miss this exclusive event! Register today and receive FREE GIFTS from Steve after the webinar!