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2017 Predictions: Big Data, Digital, and Virtual Care Key to Engage Healthcare’s Empowered Consumer

Forrester IT

In 2015, we saw the first big signal that the health insurance industry is pivoting from B2B to B2C-whether they're ready or not-as the percent of business served by group contracts dropped to 48%. Providers and payers continue to struggle to understand what engages the healthcare consumer.

Big Data 150
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GeekWire 200 update: Health tech and B2C startups rise up rankings of top PNW companies

GeekWire

Accolade CEO Raj Singh on video in New York’s Times Square for the virtual ringing of the Nasdaq opening bell. 98point6’s virtual healthcare platform. But several of this month’s biggest movers up the list are B2C startups including 3D printing company Glowforge (No. Internships have gone virtual.

B2C 117
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2030 Vision: How the telco industry’s past successes will shape its future

TM Forum

Over time, however, new entrants and high mobile subscriber penetration led to the start of B2C saturation. By the end of this era, overall B2C sector growth began to slow. Second Era—Data and Video (2009-2019). By the end of 2019, nearly two-thirds of CSPs were experiencing commoditization in the B2C market.

B2C 182
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Adobe ‘Catchy Content’ Shows How Content Intelligence Powers Personalization

Forrester IT

Marketers are obsessed with data. But when that obsession turns into tunnel vision on customer data only, it becomes impossible to achieve personalization at scale. At the company’s fully virtual […].

Adobe 312
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Making self-service Network slice-as-a-Service a commercial reality

TM Forum

The Catalyst is championed by Telefónica and American Tower Corporation, with NTT Data as prime system integrator and supported by participants Akamanta, Blue Prism, Compax Software Development, MATRIXX Software, and Salesforce. VMWare providing the virtual infrastructure management VIM. Network Slice Monetization. , external_url.

Network 130
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Consumers Aren’t Ready For The Metaverse, Yet

Forrester IT

In its current state, the metaverse is prime (virtual) real-estate for brands looking to make press headlines, test and learn, and reach a subset of the Gen Z audience. Brands that expect a revenue-based ROI from their metaverse custom media buys will be sorely disappointed.

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5G Chargers – using data and AI to tailor services in real time, at scale

TM Forum

If a CSP partners with a media or gaming company whose offers involve augmented or virtual reality (AR/VR), for example, the CSP can commit to ensuring that their partners’ customers get the best quality of service when consuming the partners’ services, such as by guaranteeing no buffering. Dynamic offer creation for B2B2X.

Data 130