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Tractor Supply enlists AI to deliver ‘legendary’ customer service

CIO Business Intelligence

And while the company prides itself on the wide knowledge of its store employees, no one can be an expert on every product a store sells. Explaining life out here The Hey GURA assistant includes a wide-ranging “life out here” knowledge base, echoing Tractor Supply’s corporate brand message.

Retail 114
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Attack Discovery Software for Telecom Companies

Galido

Information Technology Blog - - Attack Discovery Software for Telecom Companies - Information Technology Blog. Ever wonder what secures 4G and 5G mobile networks from attacks? The mobile network around the world is growing, and digital threats are more common than ever. Enhanced visibility for early threat detection.

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1&1 contracts Rakuten for German 5G Open RAN network

TM Forum

Germany’s 1&1 AG has given a fillip to Open RAN and the Rakuten Communications Platform (RCP) by contracting Rakuten Group to help build its new mobile network, which will be Germany’s fourth. based virtual and Open RAN company. 1&1 AG currently operates as a MVNO. cost of approximately EUR 1.07 Billion. .

Network 130
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Crafting Training Videos for Employees: A Guide

Kitaboo

A recent survey revealed significant benefits associated with comprehensive training programs within companies. Video Content Offers Greater Accessibility and Convenience for Learners Instead of referring to lengthy texts or manuals, employees find it more practical to access concise video tutorials on their mobile devices.

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How Bloomberg’s engineers built a culture of knowledge sharing

CIO Business Intelligence

Bloomberg is a company synonymous with finance, technology, and media. It has offices across the globe and more than 8,000 engineers working to support everything from real-time data feeds about moves in the financial markets and the company’s journalists to mobile apps and AI models that can analyze financial data and sentiment.

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Making OT-IT integration a reality with new data architectures and generative AI

CIO Business Intelligence

A number of industry leaders are already experimenting with advanced AI use cases, including Denso, a leading mobility supplier that develops advanced technology and components for nearly every vehicle make and model on the road today. Denso uses AI to verify the structuring of unstructured data from across its organisation.

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AI bots for customer experience: trends, insights, and examples

CIO Business Intelligence

Any company that underestimates the value of AI in this area will fall behind in 2023; however, reevaluation is necessary. How can you implement AI bots in your company, and what will they be able to do for you? Here’s an example of how this could work: A customer calls his car insurance company after being in a minor fender bender.

Examples 116