14 Expert Predictions on Winning in 2022: CX, Hybrid Work, Hyperautomation, Ecosystems, and AI
Social, Agile and Transformation
JANUARY 3, 2022
How should we look back at 2021 and 2020, and how should we think about what’s critical to win in 2022? I believe we’re at the inflection point defining what digital transformation 2.0 will be about over the next five years. But before I share this with you in an upcoming post, I wanted to see what some experts are predicting for 2022. The predictions fall.
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