Contact Center Success = great Customer Experiences (CX): Here’s how to boost your CX rep
Spearline Testing
SEPTEMBER 16, 2022
Social media silos It is all too easy to treat a social media query as a side quest. A statista poll concluded that 59% of customers have a better experience with brands that respond to customer service questions or complaints on social media. This is why we must pay particular attention to audio quality.
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