Phil Windley

DECEMBER 2, 2020

Unlike the CompuServe of Things, the SSIoT 1 supports rich, peer-to-peer relationships between people, things, and their manufacturers. In the CompuServe of Things, Alice's relationships with her things are intermediated by the company she bought them from as shown in Figure 1. DID Relationships for IoT.

Internet 87

Internet Security Examples Authentication 87

Dataconomy

FEBRUARY 28, 2024

AI empowers businesses to rethink strategies, glean deeper insights from data, and provide customer experiences that weren’t possible before. You might interact with a friendly chatbot for customer support, unaware that an AI algorithm is assisting or even entirely handling your request.

Tools 73

Tools Analysis Data Artificial Intelligence 73

mrc's Cup of Joe Blog

JANUARY 10, 2018

Today, let’s explore that topic in more detail. Any company with an online presence that doesn’t utilize this technology to protect their customers is not only behind from an IT perspective, but behind in user experience. Nearly 8 in 10 customers would stop engaging with content that doesn’t display well on their device.

Mobile 60

Mobile Trends Agile Data 60

Trends in the Living Networks

JANUARY 6, 2020

Unless we know, the company’s response comes back to its customers, there is zero motivation to provide meaningful input. But if that feedback loop is well-designed it will build far more loyal and engaged customers. I wrote about how to build customer feedback loops in my book Living Networks , shown below.

How To 78

How To Development Company System 78

CIO Business Intelligence

MARCH 28, 2022

Customers, whether employees or those paying for a product or service must “love” the result of this minimum viable approach to EA, says Shi. “If If you don’t get customer buy-in, you will lose momentum, and if you lose momentum, it’s harder to continue to iterate after the minimum viable launch,” he says. Trim the red tape.

Architecture 103

Architecture Enterprise Enterprise Fractional CTO 103

Social, Agile and Transformation

DECEMBER 11, 2012

I cover topics for Technologists from CIOs to Developers - agile development, agile portfolio management, leadership, business intelligence, big data, startups, social networking, SaaS, content management, media, enterprise 2.0 Social, Agile, and Transformation. and business transformation. Tuesday, December 11, 2012.

Big Data 181

Big Data Data Agile Business Intelligence 181

CIO Business Intelligence

APRIL 24, 2024

That means using the technology to improve a company’s marketing, sales, customer success, and RevOps: the process of aligning all three operations across the full customer life cycle in a way that drives growth, improves efficiency, and breaks down silos. The point of AI isn’t to create AI, but to solve business problems.”

Financial 111

Financial Insurance Survey Security 111

Trends in the Living Networks

FEBRUARY 16, 2007

Doc Searls of The Cluetrain Manifesto fame has written an extremely rich and interesting piece titled Building an Relationship Economy. Raymond , author of The Cathedral and the Bazaar , one of the seminal pieces of the open source movement, suggested that there are three levels to markets: transactions, conversations, and relationships.

Trends 68

Trends Network Media Knowledge Base 68

Dataconomy

MARCH 7, 2023

AI chat is a revolutionary new approach for computers to interact with humans, allowing for more rapid, simple, and customized communication than ever before. AI chat has countless practical applications that are already transforming how we live and work, from customer service to date nights. Check out the best AI essay writers.

Artificial Intelligence 36

Artificial Intelligence Google Engineering Tools 36

Victus pro Scientia Opus -- Food for the Knowledge

FEBRUARY 2, 2007

We began with a system that I use every day, Microsofts Customer Relationship Management (CRM). KMA is using it to associate proposals and other opportunity or account-specific documents in our marketing document library with accounts and opportunities stored in our CRM system, and organize them accordingly.

Data 40

Data Microsoft System Examples 40

Dataconomy

MARCH 17, 2022

Delving into ERP vs CRM, one needs to make a detailed comparison to decide as Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) are the most common software tools businesses use to automate core business activities.

Comparison 85

Comparison Operating Systems Resources Financial 85

Victus pro Scientia Opus -- Food for the Knowledge

SEPTEMBER 15, 2006

Part of the value of using consultants, especially in the technology field, is that we will try things that we tell our customers not to do, mostly because were geeks and we cant help it. It does, however, come in handy when we know how to fix the problems customers create when they ignore us and try things anyway. " CRM 3.0

Microsoft 40

Microsoft Enterprise Enterprise Internet 40

Leveraging Organizational Knowledge

MARCH 21, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 21 March 2007 Knowledge-sharing for a Retail Manager In a retail company, who is at the centre of value generation?

Retail 40

Retail SOA Strategy Company 40

CIO Business Intelligence

FEBRUARY 2, 2024

Master data management (MDM) is required to ensure the enterprise’s data is consistent, accurate, and controlled. Customer relationship management (CRM) , supply chain management (SCM) , and compliance all have one thing in common: they rely on an integrated, single view of quality data. for 180 days access.

Data 111

Data SAP Course Government 111

Trends in the Living Networks

MAY 7, 2008

He notes that it’s important to find the right scope and topic for a blog, and I think this is a fantastic one. The expectation is that senior management can "control" everything. In my view the networked business environment has worked against senior managements ability to "control" the business.

Network 60

Network Government Trends Media 60

Trends in the Living Networks

FEBRUARY 16, 2008

will bring radical change in organisations covers some of the truly important issues on the topic, going beyond narrow views of the technologies to how these new approaches will change organisations. more ] Categories Business relationships(47) Collaboration(51) Enterprise 2.0(134) » Enterprise 2.0 Enterprise 2.0

Enterprise 60

Enterprise Enterprise Trends Network 60

Trends in the Living Networks

FEBRUARY 6, 2008

The future always has been deeply embedded in the present, and physical relationships are no exception. Intimate relationships now can be developed online via email, text messaging and phone sex, and they can be ended this way, too. When Queen Victoria was on the throne, death was a favored topic and sex was a taboo subject. (In

Trends 108

Trends Network Media Social 108

Trends in the Living Networks

AUGUST 23, 2007

Some of the other topics I covered in the speech were the acceleration of the global economy , how it is now impossible for businesses to hide , non-zero sum thinking , the role of competent jerks in organizational networks , and the characteristics of high-performers. Free chapters) Implementing Enterprise 2.0

Trends 60

Trends Network Media Open Source 60

Leveraging Organizational Knowledge

JUNE 19, 2007

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 19 June 2007 Knowledge is only in our minds or not? Currently interim IT Director for Matches Fashion.

SOA 40

SOA Strategy Retail Social 40

Trends in the Living Networks

DECEMBER 16, 2007

Harvard Business School’s Andrew McAfee called this movement “Enterprise 2.0,” a topic that is now receiving deep attention from global business leaders. Recently commented on The Future of Sales is Social (the rise of social CRM) (3) Brian Vellmure (@CRMStrategies) wrote:Ross,Good stuff as always. Highlights of the Enterprise 2.0

Enterprise 60

Enterprise Enterprise Trends Network 60

Trends in the Living Networks

AUGUST 19, 2007

This needs careful management, but the benefits are there for companies that encourage their employees to connect in useful ways. UPDATE:] I have already done radio interviews today on this topic on 2GB and 3AW, with another one scheduled for 5:50pm today on ABC Canberra. So let’s forget highly dubious statistics and scare-mongering.

Network 60

Network Trends Company Media 60

Trends in the Living Networks

NOVEMBER 2, 2007

in Australia event , which was such a big success that it was clear we should do more on related topics. was an obvious topic to move on to. was an obvious topic to move on to. This is now not only a mainstream business topic, it is also a phenomenon that over the next years will help transform how organizations work.

Enterprise 60

Enterprise Enterprise Network Trends 60

Trends in the Living Networks

OCTOBER 2, 2007

One of the interesting things about APML is that it operates at a fairly high-level, giving a framework for people’s degree of interest in topics on a scale of +1 to -1 (accurately reflecting that people have negative interest (revulsion?) in some topics). more ] Categories Business relationships(47) Collaboration(51) Enterprise 2.0(134)

Advertising 60

Advertising Trends Network Media 60

Trends in the Living Networks

JULY 16, 2006

We talked about the future in a broad ranging interview and talkback session spanning 40 minutes, covering topics including the digital divide, video everywhere, social response to technology, commoditization, doing business virtually, infinite content, virtual environments, and even teleportation. Free chapters) Implementing Enterprise 2.0

Trends 60

Trends Network Media Social 60

Trends in the Living Networks

JANUARY 17, 2007

Unfortunately I can’t republish the “No” case, written by John Sintras, COO of Starcom Worldwide, however you can probably imagine what a large media buyer would say on the topic… Are the days of mass media over? Telecoms firms are eager to provide great media content to their mobile phone customers.

Media 60

Media Trends Network Social 60

Trends in the Living Networks

JUNE 7, 2007

About Ross Dawson Keynote Speaking/Strategy AHT Group Future Exploration Network The Insight Exchange Repyoot Recent Media Appearances « Job ad: Exceptional events manager (technology/ future) – Part-time Sydney | Main | The coming segmentation of venture capital as an asset class » Web 2.0 The application of web 2.0

Trends 60

Trends Network Media Social 60

Trends in the Living Networks

APRIL 22, 2008

In 2002 companies were already using blogs to communicate more effectively with their customers. However the principles remain the same, especially in how digital connections often migrate to face-to-face relationships. Iin Living Networks I went so far as to head the section on the topic “Collaborative Filtering Saves Humanity!”

Network 60

Network Trends Media Social 60

Trends in the Living Networks

MARCH 15, 2006

Cross-selling is a hot topic in most professional services firms. The first is that the relationship leader must be aware of the expertise of his or her colleagues. The value firms can create in this way both transcends and takes advantage of the seven MegaTrends of professional services. Free chapters) Implementing Enterprise 2.0

Network 60

Network Trends Media Social 60

Trends in the Living Networks

DECEMBER 11, 2007

They have even created a brief video – as below – to provide a quick overview of the topic. Recently commented on The Future of Sales is Social (the rise of social CRM) (3) Brian Vellmure (@CRMStrategies) wrote:Ross,Good stuff as always. more ] Categories Business relationships(47) Collaboration(51) Enterprise 2.0(134)

Internet 60

Internet Trends Network Media 60

Trends in the Living Networks

MARCH 18, 2007

Kyle Reddinger suggests creating “niche monopolies” is the go, which aligns with the “topic specialists” I proposed. Recently commented on The Future of Sales is Social (the rise of social CRM) (3) Brian Vellmure (@CRMStrategies) wrote:Ross,Good stuff as always. Different business models will apply at different points on the curve.

Advertising 60

Advertising Trends Network Media 60

Trends in the Living Networks

SEPTEMBER 27, 2007

What it covers seems to be just as relevant and topical today as it was seven years ago. In my recent book Developing Knowledge-Based Client Relationships: The Future of Professional Services , I describe the difference between black-box services and knowledge transfer.

Advertising 60

Advertising Trends Network Media 60

Trends in the Living Networks

DECEMBER 13, 2007

It has since covered a wide range of related topics, including the usability of enterprise software, industry structure, how it is bought, its role in attracting talented staff, and whether it can get people laid. more ] Categories Business relationships(47) Collaboration(51) Enterprise 2.0(134)

Enterprise 68

Enterprise Enterprise Trends Network 68

Trends in the Living Networks

APRIL 21, 2008

Free download of entire book » Social networks in organizations: balancing risk, reward, and transparency Ross Dawson, April 21, 2008 4:20 PM US PT A rather popular topic these days is the risks to organizations of using social networks. more ] Categories Business relationships(47) Collaboration(51) Enterprise 2.0(134)

Network 60

Network Social Trends Media 60

Trends in the Living Networks

FEBRUARY 25, 2008

Share this: Digg this | Reddit | StumbleUpon | Del.icio.us | Share on Facebook 6 Comments Vishal said: Hi Ross, This is a timely article on this topic as i have been working on a whitepaper on enterprise 2.0. How will the inter dependencies among apss/services be managed? be measured? tools and approaches.

Government 68

Government Enterprise Enterprise Trends 68

Leveraging Organizational Knowledge

NOVEMBER 30, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 30 November 2006 Personal Knowledge Management Yesterday, I attended a Knowledge Café in London arranged by David Gurteen ( [link] ).

SOA 40

SOA Strategy Retail Social 40

Leveraging Organizational Knowledge

OCTOBER 27, 2006

Leveraging your organisational knowledge relates to Knowledge Management, organisational learning, human capital development, social media/networks strategy, multi-channels Customer Relationships Management (CRM) 27 October 2006 ROI or no ROI for KM? I recently submitted a question to a KM mailing group about ROI.

SOA 40

SOA Fashion Groups Strategy 40

Trends in the Living Networks

SEPTEMBER 9, 2006

panel tomorrow, so I thought I’d briefly capture here my introductory comments, on my chosen topic of User Filtered Content. Techmeme draws on the timing and relationship of new links to uncover current conversations. more ] Categories Business relationships(47) Collaboration(51) Enterprise 2.0(134) I’m on the Web 2.0

Trends 60

Trends Network Media Social 60