Thu.Apr 25, 2019

How To Leverage CX As A Strategic Differentiator In Healthcare

Forrester IT

Healthcare organizations (HCOs) must be customer-obsessed. Forrester recently brought together practitioners from various HCOs across all sectors to discuss the importance of using customer experience (CX) as a strategic differentiator in healthcare.

CIOs: Break Through Culture Barriers to Enable Digital Transformation


Although 64% of CIOs perceive culture as a barrier to achieve their digital ambitions, 25% perceive culture as an enabler, according to Gartner research. Change is the new normal. The right culture is one of the most important requirements to achieve digital transformation.

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Zero Trust Goes Mainstream In Europe

Forrester IT

Over the Easter weekend, we released a new research report looking at implementing Zero Trust in Europe. When we started, we knew that a one-size-fits-all approach would not work in Europe. In addition, general awareness of the Zero Trust security model is much lower in Europe than in the US.

Uniting Women in Cyber Symposium 2019


Please check out this event and help spread the word. This promises to be a great event that can make positive contributions to a wide range of stakeholders in industry, academia, government and for citizens. The event is the Uniting Women in Cyber Symposium 2019. For more and to register see: [link] From their website: […]. CTO Cyber War Events

Data Analytics in the Cloud for Developers and Founders

Speaker: Javier Ramírez, Senior AWS Developer Advocate, AWS

You have lots of data, and you are probably thinking of using the cloud to analyze it. But how will you move data into the cloud? In which format? How will you validate and prepare the data? What about streaming data? Can data scientists discover and use the data? Can business people create reports via drag and drop? Can operations monitor what’s going on? Will the data lake scale when you have twice as much data? Is your data secure? In this session, we address common pitfalls of building data lakes and show how AWS can help you manage data and analytics more efficiently.

New Tech Spotlight: A Growing Crop Of RegTech Startups Vie For Unicorn Status

Forrester IT

[This post was co-authored by my colleague Christian Austin] Of the 16 technology markets Forrester monitors for VC funding trends, the $2.1B raised by Regulatory Technology (RegTech) ranked 14th in 2018.

AI: Focus Turns to Ethical Standards for Intelligent Systems

Information Week

Should robots and other autonomous and intelligent systems be held to established ethical standards

More Trending

Top Trends Higher Education Textbook Publishers Must Follow


The state of the US higher education market looks slightly subdued on account of the fact that the government has reduced funding for higher education. The budget proposal for the 2020 fiscal year requested an approximate $7.1 billion cut in funding for the education department, compared to a 10% decrease in 2019. So, the universities are finding it difficult to manage their operating costs.

IT Governance: Get Back to the Basics

Information Week

A lack of foundational elements for IT governance can lead to a bunch of problems, including siloed operations, business disconnects and redundant applications

Security vs Compliance | Hacking In To Cybersecurity

Linux Academy

Welcome back to another iteration of Hacking In To Cybersecurity! Our previous posts in this series have focused on informing you, the reader, on how to land a job in the cybersecurity career field , but we’re going to switch gears in this episode and talk about something that every security professional needs to understand: Does Compliance equal Security?

Keep Your IT Competitive with Distributed Teams

Information Week

Distributed teams can offer your organization an advantage over your peers. Here's how


The Best Sales Forecasting Models for Weathering Your Goals

Every sales forecasting model has a different strength and predictability method. It’s recommended to test out which one is best for your team. This way, you’ll be able to further enhance – and optimize – your newly-developed pipeline. Your future sales forecast? Sunny skies (and success) are just ahead!

The Weekly Insight of the “Future of CIO” 4/25/2019

Future of CIO

Blogging is not about writing, but about thinking, brainstorming, innovating and sharing. The “Future of CIO” Blog has reached 2.8 million page views with 5500+ blog posting in 59+ different categories of leadership, management, strategy, digitalization, change/talent, etc.

Cyber Intelligence: Achieving High Performance and Addressing Common Challenges


Friends at the Carnegie Mellon University Software Engineering Institute (SEI) would like to bring this to your attention: SEI is holding a special event on cyber intelligence based on a study on the behalf of the ODNI. Here is more: The SEI is pleased to invite you to a day of presentations on Cyber Intelligence: Achieving […]. CTO Cyber War News

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Three “Soaring Factors” to Accelerate IT Transformation

Future of CIO

With the fast pace of changes and exponential growth of information, IT becomes the building blocks of business competency and the key success factors of long-term business success.

Are you using CLI for advanced call handling? Is Caller ID supporting your process?

Spearline Testing

Caller ID in the Contact Centre. Whether your carrier partners are delivering customer calls to your center, or enabling your agents to reach out to your customers across international networks, consistent and accurate presentation of CLI is something your business needs. What happens when your customer calls you, but there is no call-back number? What happens when you call back but your CLI is not presented correctly? What is Caller ID / CLI?


How to Choose the Best Embedded Analytics Solution to Modernize Your Application

If you are looking to modernize your application to improve competitiveness, then one of the quickest wins you can have is to embed sophisticated analytics that will wow your existing and prospective customers.

The Best “Understanding” Quotes of “Digital Master” Apr. 2019

Future of CIO

" Digital Master ” is the series of guidebooks (27+ books) to perceive the multi-faceted impact digital is making to the businesses and society, help forward-thinking organizations navigate through the journey in a systematic way, and avoid “rogue digital.”

Agile 52

Infinity stones every HR needs to collect before the war

Hacker Earth

Before I begin writing, let me clarify that I am a DC fan and had not realized Marvel existed until Robert Downey Jr. decided to come on board as Iron Man. It has been 10 years since the first Marvel cinematic universe film hit the theatres to eventually become Hollywood’s most successful franchise. I have always been a comic book fan, and firmly believe that reading is never a waste of time, no matter what I read, be it a comic or a biography.

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CIO Strategies: 5 tips for enabling the business

mrc's Cup of Joe Blog

Summary: The goal of any CIO or IT leader: Enable the business. Provide the business with the solutions they need to accomplish their goals. However, that’s a lot easier said than done. How can CIOs and IT leaders better enable the business?