Thu.Apr 25, 2019

article thumbnail

How To Leverage CX As A Strategic Differentiator In Healthcare

Forrester IT

Healthcare organizations (HCOs) must be customer-obsessed. Forrester recently brought together practitioners from various HCOs across all sectors to discuss the importance of using customer experience (CX) as a strategic differentiator in healthcare. The digital economy that we live in every day as consumers, heavily focused on convenience and time, has laid the groundwork for the […].

article thumbnail

Uniting Women in Cyber Symposium 2019

CTOvision

Please check out this event and help spread the word. This promises to be a great event that can make positive contributions to a wide range of stakeholders in industry, academia, government and for citizens. The event is the Uniting Women in Cyber Symposium 2019. For more and to register see: [link] From their website: […].

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Zero Trust Goes Mainstream In Europe

Forrester IT

Over the Easter weekend, we released a new research report looking at implementing Zero Trust in Europe. When we started, we knew that a one-size-fits-all approach would not work in Europe. In addition, general awareness of the Zero Trust security model is much lower in Europe than in the US. Unheard of 12 months ago […].

Research 265
article thumbnail

Top Trends Higher Education Textbook Publishers Must Follow

Kitaboo

The state of the US higher education market looks slightly subdued on account of the fact that the government has reduced funding for higher education. The budget proposal for the 2020 fiscal year requested an approximate $7.1 billion cut in funding for the education department, compared to a 10% decrease in 2019. So, the universities are finding it difficult to manage their operating costs.

Education 146
article thumbnail

Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

article thumbnail

New Tech Spotlight: A Growing Crop Of RegTech Startups Vie For Unicorn Status

Forrester IT

[This post was co-authored by my colleague Christian Austin] Of the 16 technology markets Forrester monitors for VC funding trends, the $2.1B raised by Regulatory Technology (RegTech) ranked 14th in 2018. As such, you’d be forgiven for overlooking a category that doesn’t evoke many buzzwords, hasn’t raised the splashy capital of several other markets, and […].

Trends 265
article thumbnail

IT Governance: Get Back to the Basics

Information Week

A lack of foundational elements for IT governance can lead to a bunch of problems, including siloed operations, business disconnects and redundant applications.

More Trending

article thumbnail

AI: Focus Turns to Ethical Standards for Intelligent Systems

Information Week

Should robots and other autonomous and intelligent systems be held to established ethical standards?

System 114
article thumbnail

Are you using CLI for advanced call handling? Is Caller ID supporting your process?

Spearline Testing

Caller ID in the Contact Centre. Whether your carrier partners are delivering customer calls to your center, or enabling your agents to reach out to your customers across international networks, consistent and accurate presentation of CLI is something your business needs. What happens when your customer calls you, but there is no call-back number? What happens when you call back but your CLI is not presented correctly?

VOIP 60
article thumbnail

Security vs Compliance | Hacking In To Cybersecurity

Linux Academy

Welcome back to another iteration of Hacking In To Cybersecurity! Our previous posts in this series have focused on informing you, the reader, on how to land a job in the cybersecurity career field , but we’re going to switch gears in this episode and talk about something that every security professional needs to understand: Does Compliance equal Security?

article thumbnail

Keep Your IT Competitive with Distributed Teams

Information Week

Distributed teams can offer your organization an advantage over your peers. Here's how.

72
article thumbnail

Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

article thumbnail

The Weekly Insight of the “Future of CIO” 4/25/2019

Future of CIO

Blogging is not about writing, but about thinking, brainstorming, innovating and sharing. The “Future of CIO” Blog has reached 2.8 million page views with 5500+ blog posting in 59+ different categories of leadership, management, strategy, digitalization, change/talent, etc. The “ Digital Master ” book series includes 27 books to share insight from the multidimensional digital lens and perceive the multi-faceted impact the digital era upon us is making to the businesses and society.

article thumbnail

CIO Strategies: 5 tips for enabling the business

mrc's Cup of Joe Blog

Summary: The goal of any CIO or IT leader: Enable the business. Provide the business with the solutions they need to accomplish their goals. However, that’s a lot easier said than done. How can CIOs and IT leaders better enable the business? In this article, we explore a few ways to meet this goal. photo credit: nuggety247 via pixabay cc Much has been written about the changing role of the CIO.

article thumbnail

Three “Soaring Factors” to Accelerate IT Transformation

Future of CIO

With the fast pace of changes and exponential growth of information, IT becomes the building blocks of business competency and the key success factors of long-term business success. Regardless of which industry or the nature of the organization you are in, IT leaders need to get really creative on how they can create unique business value from piles of the abundance of information and commoditized technology; and how they can leverage those soaring factors to accelerate IT transformation?

article thumbnail

Cyber Intelligence: Achieving High Performance and Addressing Common Challenges

CTOvision

Friends at the Carnegie Mellon University Software Engineering Institute (SEI) would like to bring this to your attention: SEI is holding a special event on cyber intelligence based on a study on the behalf of the ODNI. Here is more: The SEI is pleased to invite you to a day of presentations on Cyber Intelligence: Achieving […].

Study 41
article thumbnail

7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

article thumbnail

The Best “Understanding” Quotes of “Digital Master” Apr. 2019

Future of CIO

" Digital Master ” is the series of guidebooks (27+ books) to perceive the multi-faceted impact digital is making to the businesses and society, help forward-thinking organizations navigate through the journey in a systematic way, and avoid “rogue digital.” It perceives the emergent trends of digital leadership, advises on how to run a digital organization to unleash its full potential and improve agility, maturity, and provide insight about Change Management.

Agile 40
article thumbnail

Infinity stones every HR needs to collect before the war

Hacker Earth

Before I begin writing, let me clarify that I am a DC fan and had not realized Marvel existed until Robert Downey Jr. decided to come on board as Iron Man. It has been 10 years since the first Marvel cinematic universe film hit the theatres to eventually become Hollywood’s most successful franchise. I have always been a comic book fan, and firmly believe that reading is never a waste of time, no matter what I read, be it a comic or a biography.