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Key Learnings From The First-Ever The Forrester Wave™: Security Service Edge Solutions (SSE) 

Forrester IT

Right now, the hottest ticket in town might be Dune 2, but running a close second is SSE – the Security Services Edge which is a fancy acronym for cloud-delivered, user-focused security capabilities that protect the remote workforce.

Security 276
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Predictions 2024: The AI Era Accelerates Agencies From Services To Solutions

Forrester IT

Agencies will take full advantage of AI in 2024 and build custom “brand language models.” But fear of mismanagement will read to an increase in reviews. Learn more about what will shape the agency world in 2024.

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Digital-First Customer Service Solutions Emerge As Their Own Software Category

Forrester IT

Customers expect more from customer service organizations. Your customers use self-service as a first point of contact with a company and turn to digital […].

Software 495
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How Accenture’s solution erases the blind spots of services spend management

CIO Business Intelligence

Facing the possibility of an economic recession, one of the world’s leading professional services companies felt the urgency to improve its grasp on spend management – the practice of fully understanding and managing supplier relations and company purchasing. With 738,000 employees and $3.8

SAP 98
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Rethinking Supply Chains for Greater Efficiency, Resiliency, and Sustainability

Read the new GEP-sponsored report by Harvard Business Review Analytic Services for strategies and digital solutions to achieve these goals. Supply Chains have 3 key priorities: building resiliency, reducing costs and driving ESG performance.

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Learnings From The Q1 2024 Customer Service Wave

Forrester IT

Great customer service sets companies apart. Business and IT leaders understand the economics of great customer service, and Forrester data shows that over 70% of enterprises invest modern solutions. And, you leave money on the table if you don’t meet your customer’s expectations of engagement.

Meeting 410
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Best cloud backup services and solutions 2022

Tech Republic

These 11 cloud-to-cloud solutions back up your organization’s data so you’ll be covered in the event of deletions, malware or outages. Compare the best online cloud backup services now. The post Best cloud backup services and solutions 2022 appeared first on TechRepublic.

Backup 90
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How Embedded Analytics Gets You to Market Faster with a SAAS Offering

Start-ups & SMBs launching products quickly must bundle dashboards, reports, & self-service analytics into apps. Embedded analytics offers a strategic solution to this challenge. Customers expect rapid value from your product (time-to-value), data security, and access to advanced capabilities. Here’s how.

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Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

Think your customers will pay more for data visualizations in your application? Five years ago they may have. But today, dashboards and visualizations have become table stakes. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics.

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Cloud-Scale Monitoring With AWS and Datadog

In this eBook, find out about the benefits and complexities of migrating workloads to AWS, and dive into services that AWS offers for containers and serverless computing. Find out the key performance metrics for each service to track in order to ensure workloads are operating efficiently.

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Retail Tech: Empower Associates, Optimize CX, and Boost Productivity

Speaker: Andrew Regan, Managing Partner at BlueSeed Retail Ltd.

Did you know that 70% of new retail technology fails to deliver expected benefits and can often decrease customer value, service, and experience? With that in mind, how can we empower our store associates to leverage new technology to optimize the customer experience and boost productivity?

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The Modern Encryption Software Checklist: The Secret to Understanding Your Data Security Needs

Fortunately, there is a solution. The following checklist is built to help you evaluate the scope of services offered by various encryption solutions on the market and covers questions on the following topics: Encryption. Key management system. User authentication and advanced security factors. Enterprise features.

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Why You Need to Use Case Studies in Sales and Marketing (and How to Start Now)

Case studies are proof of successful client relations and a verifiable product or service. They persuade buyers by highlighting your customers' experiences with your company and its solution. In sales, case studies are crucial pieces of content that can be tailored to prospects' pain points and used throughout the buyer's journey.

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The Product Dev Conundrum: To Build or Buy in a Digital World?

Speaker: Mark Ridley, Owner and Founder, Ridley Industries

Join Mark Ridley, Owner and Founder of Ridley Industries, as he illustrates why product development should be driven by a deep understanding of the customer's needs, their propensity to pay for a service and how much it will cost to deliver. What happens to the business if the product provider switches off the service that was bought?

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Addressing Top Enterprise Challenges in Generative AI with DataRobot

Download this Generative AI Watch Report by GlobalData to learn about: Enterprise views on the potential of generative AI and some of the biggest adoption challenges in the space Important features and services AI vendors need to posses to enable enterprise-grade generative AI solutions for their customers How DataRobot addresses top enterprise challenges (..)