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Enterprises aren’t using data to make business decisions: Salesforce survey

CIO Business Intelligence

Enterprises worldwide are not tapping the potential of their data when making critical business decisions and navigating uncertain macroeconomic conditions, according to a Salesforce survey. Just 21% of the survey respondents said they are using data to make decisions about their company’s diversity goals.

Survey 104
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IT staff shortages damage the bottom line: IDC report

CIO Business Intelligence

Nearly two thirds of the IT executives surveyed said “a lack of skills has resulted in missed revenue growth objectives, quality problems, and a decline in customer satisfaction. Some enterprises “are begging AWS to start certification programs,” Smith said. But many enterprises’ training efforts are falling short.

Report 114
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The new CIO mandate: Selling AI to employees

CIO Business Intelligence

That’s because employees have decidedly mixed feelings about AI coming to their workplaces, according to the recent survey by IT solutions integrator Insight , even as many enterprises are already adopting or experimenting with AI and as AI-enabled phones begin hitting the market. The survey question about AI-enabled devices is timely.

Survey 131
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Cloud telephony is set to reach a value of US$42 billion by 2026

Spearline Testing

between 2018 and 2026. million by 2026. They predict that Asia Pacific will also see marked growth in cloud telephony services due to large enterprises making the switch to cloud-based solutions and the introduction of low-cost mobile phones and tablets in the region.

Cloud 60
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4 industries where chatbots will have the biggest impact

CIO Business Intelligence

Enterprise spending on consumer-facing generative AI tools will grow from $40 billion in 2023 to $1.3 More than 80% of business leaders believe that the best bang for their gen AI buck is in chatbots for automating customer service and improving knowledge management, according to a Capgemini survey of 1,000 companies in 13 countries.

Industry 100
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Geopolitical risks could present new opportunities for CIOs: Gartner

CIO Business Intelligence

Gartner predicts that by 2026 about 70% of multinational enterprises will adjust the countries in which they operate by hedging to reduce their geopolitical exposure. Digital geopolitics, emanating from cross-country politics, is rapidly becoming an issue that multinational CIOs must step up to lead, according to Gartner.

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US drone firm Skydio valued at $1 billion as government freezes out Chinese competition

The Verge

Skydio’s X2 drone is aimed at enterprise and military customers. It followed this up with the smarter and much cheaper $999 Skydio 2 in 2019 , and last year announced its first drone aimed specifically at enterprise and military customers: the X2. billion in 2020 to $35 billion in 2026. Image: Skydio.