article thumbnail

Enterprises aren’t using data to make business decisions: Salesforce survey

CIO Business Intelligence

Enterprises worldwide are not tapping the potential of their data when making critical business decisions and navigating uncertain macroeconomic conditions, according to a Salesforce survey. Just 21% of the survey respondents said they are using data to make decisions about their company’s diversity goals.

Survey 106
article thumbnail

The new CIO mandate: Selling AI to employees

CIO Business Intelligence

That’s because employees have decidedly mixed feelings about AI coming to their workplaces, according to the recent survey by IT solutions integrator Insight , even as many enterprises are already adopting or experimenting with AI and as AI-enabled phones begin hitting the market. The survey question about AI-enabled devices is timely.

Survey 135
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Cloud telephony is set to reach a value of US$42 billion by 2026

Spearline Testing

between 2018 and 2026. million by 2026. Despite concerns and issues, we’ve also discussed how 61% of contact centres surveyed are already using the cloud, or in the planning/consideration stage of doing so, which certainly backs up the projected growth of the cloud telephony market by Transparency Market Research.

Cloud 60
article thumbnail

Global VPN use exploded in March

Network World

The global VPN market was forecast to grow 12% year-on-year and be worth $70 billion by 2026, according to a Global Market Insights 2020 survey. VPNs were already a growth industry before the COVID-19 outbreak and subsequent shutdown of workplaces. To read this article in full, please click here

Survey 157
article thumbnail

4 industries where chatbots will have the biggest impact

CIO Business Intelligence

More than 80% of business leaders believe that the best bang for their gen AI buck is in chatbots for automating customer service and improving knowledge management, according to a Capgemini survey of 1,000 companies in 13 countries. But when it comes to interacting with ChatGPT, 67% of consumers feel understood, the same survey found.

Industry 106
article thumbnail

BT, Deutsche Telekom, Telefonica launch new IoT initiatives

TM Forum

A survey for our recent. billion IoT devices connected to cellular networks worldwide by 2026 and cellular IoT subscribers globally increased by 22% during 2021 to reach 2.1 Their optimism is not unfounded. Berg Insight forecasts there will be 4.3 However, 1.4

article thumbnail

IT spend in META region expected to grow in 2023 despite challenges

CIO Business Intelligence

Regardless of the challenges of the past few years and the hurdles ahead, digital transformation investments in the Middle East, Türkiye, and Africa (META) are set to more than double across the 2021–2026 period, according to the latest forecast from IDC. in 2026, up from just 29.4% of all ICT investments made that year. “We

Survey 52