article thumbnail

Customer centricity: How Mashreq Bank is placing its customers at the forefront of its operations.

CIO Business Intelligence

Mohamed Salah Abdel Hamid Abdel Razek, Senior Executive Vice President and Group Head of Tech, Transformation & Information, Mashreq explains how the bank is integrating advanced technologies and expanding its digital footprint. This approach has significantly enhanced the customer banking experience.

Banking 119
article thumbnail

Accelerating innovation with cloud-native apps on Microsoft Cloud

CIO Business Intelligence

The financial services sector is undergoing rapid change as fintechs develop convenient, consumer-focused services that were once the province of traditional banks. A modern bank must have an agile, open, and intelligent systems architecture to deliver the digital services today’s consumers want.

Cloud 136
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

HSBC combines AWS with agile thinking to tap into growing demand for mobile banking

Computer Weekly

Banking giant opens up about how cloud and DevOps adoption is helping it cope with the growing consumer demand for mobile and online banking services

Banking 216
article thumbnail

Why business resilience depends on software agility

CIO Business Intelligence

In this new reality where a bank can go under in two weeks, and new innovations are fundamentally changing our ways of life (e.g., In a world where companies are defined by the digital services they can deliver, software agility IS business agility, and in turn results in better business outcomes.

Agile 105
article thumbnail

Why cloud evolution needs a cohesive approach to succeed

CIO Business Intelligence

Many organisations in India are migrating to the cloud, and there is no shortage of cloud providers. But if you want cloud to revolutionise your business, it won’t help to get stuck with a basic cloud configuration that works by default but doesn’t keep pace with your evolving goals.

Cloud 113
article thumbnail

Pursuing A New Future of Innovation Through Digital Banking Strategy

CIO Business Intelligence

How has banking evolved during the rapid digitisation of recent years? Banks are no longer the key players in the market, with fintech companies, digital-first start-ups, and tech giants delivering their own brand of financial services. One example is Banking-as-a-Service, with the market expected to reach US$3.6

Banking 98
article thumbnail

Pursuing A New Future of Innovation Through Digital Banking Strategy

CIO Business Intelligence

How has banking evolved during the rapid digitisation of recent years? Banks are no longer the key players in the market, with fintech companies, digital-first start-ups, and tech giants delivering their own brand of financial services. One example is Banking-as-a-Service, with the market expected to reach US$3.6

Banking 98