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Generative AI’s change management challenge

CIO Business Intelligence

Despite headlines warning that artificial intelligence poses a profound risk to society , workers are curious, optimistic, and confident about the arrival of AI in the enterprise, and becoming more so with time, according to a recent survey by Boston Consulting Group (BCG). For many, their feelings are based on sound experience.

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AI adoption accelerates as enterprise PoCs show productivity gains

CIO Business Intelligence

Some prospective projects require custom development using large language models (LLMs), but others simply require flipping a switch to turn on new AI capabilities in enterprise software. “AI Webster Bank is following a similar strategy. “We need to continue to be mindful of business outcomes and apply use cases that make sense.”

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10 cloud strategy questions every IT leader must answer

CIO Business Intelligence

Companies may have had highly detailed migration or execution plans, but many failed to develop a point of view on the role of cloud in the enterprise. Although some continue to leap without looking into cloud deals, the value of developing a comprehensive cloud strategy has become evident.

Strategy 141
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What Erie Insurance does to develop transformational talent

CIO Business Intelligence

The themes of the transformation — modernization, best-in-class agent experience, multi-channel customer experience, product excellence, and innovation — are so business centric that they could only be achieved with an enterprise-wide effort. The second is Erie’s Enterprise Transformation Office. “We

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8 strategies for accelerating IT modernization

CIO Business Intelligence

Here veteran IT leaders and advisers offer eight strategies to speed up IT modernization. Create a framework to guide decisions Michael Bradshaw, who has held the CIO position at Kyndryl since the IT service management company spun off from IBM in 2021, developed a framework around five core guiding principles to facilitate key IT decisions.

Strategy 140
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20 issues shaping generative AI strategies today

CIO Business Intelligence

The adoption curve here is by no means gradual, with most enterprise leaders quickly working to harness the technology’s potential mere months after the November 2022 launch of gen AI tool ChatGPT kicked off a wave of enthusiasm (and worry). So, what are the concerns that will complicate the enterprise gen AI playbook?

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The year’s top 10 enterprise AI trends — so far

CIO Business Intelligence

Generative AI touches every aspect of the enterprise, and every aspect of society,” says Bret Greenstein, partner and leader of the gen AI go-to-market strategy at PricewaterhouseCoopers. Gen AI is that amplification and the world’s reaction to it is like enterprises and society reacting to the introduction of a foreign body. “We