AI bots for customer experience: trends, insights, and examples
CIO Business Intelligence
MARCH 27, 2023
Any company that underestimates the value of AI in this area will fall behind in 2023; however, reevaluation is necessary. How can you implement AI bots in your company, and what will they be able to do for you? Here’s an example of how this could work: A customer calls his car insurance company after being in a minor fender bender.
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