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How traditional and generative AI are transforming Enterprise Service Management

CIO Business Intelligence

Generative AI is potentially the most transformative new technology since the introduction of the public internet, and it already has many exciting applications within enterprise service management (ESM). Generative AI promises an entirely new level of innovation.

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Why the Internet of Things is also Industry 4.0

The Investing Edge

This post is the second installment of a three-part series on the Internet of Things. Robert Bosch is a German-based global leader in brake and automotive technology that has established a 500-person subsidiary, Bosch Connected Devices and Solutions, to develop sensors and actuators for the Internet of Things (“IoT”).

Internet 105
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Four things that matter in the AI hype cycle

CIO Business Intelligence

Vector Databases Embedding Models Retrieval Augmented Generation Knowledge Bases These are almost certain to be fundamental pieces of your AI stack, so read on below to learn more about the four pillars needed for effectively adding GenAI to your organization. Enter vector embeddings. For that, you’ll need an embedding model.

Training 126
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How CIOs use AI to elevate CX services

CIO Business Intelligence

IT industry researchers believe the biggest impact of gen AI this year will be in customer experience (CX), with organizations using vast amounts of data to communicate with consumers and resolve problems faster. Her firm’s recently released Data Maturity Index suggests many organizations suffer from an AI-induced paralysis.

Banking 131
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What is the MITRE ATT&CK Framework?

Doctor Chaos

MITRE ATT&CK stands for Adversarial Tactics, Techniques, and Common Knowledge. It is an extensive, free-to-use knowledge base covering the tactics, techniques, and procedures used by cybercriminals. The results can be devastating, costing organizations millions of dollars in damages and destroying or leaking invaluable data.

Resources 147
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The Hacker Mind Podcast: The Internet As A Pen Test

ForAllSecure

And, as my guest will say later in this podcast, these virtual SOCs are like pen testing the internet. We can't just, you know, bust things up into small parts and say this is my world because again, internet is a pen test and we're all in this together. It’s not like data breaches are going away, they’re shifting.

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Edge Computing is Thriving in the Cloud Era

CIO Business Intelligence

The first wave of edge computing: Internet of Things (IoT). For most industries, the idea of the edge has been tightly associated with the first wave of the Internet of Things (IoT). These data flows then had to be correlated into what is commonly referred to as sensor-fusion. The data at the edge matters most in the short-term.

Cloud 105