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Seattle mayor expands tech tool built with Google to streamline benefit program application process

GeekWire

The homepage for the City of Seattle’s CiviForm website, a tool that makes it faster and easier for residents to apply to city-related benefit and discount programs. The tool works by easing some of the time, computer literacy and language barriers that can create roadblocks for residents seeking to access benefit programs.

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Senkyu: MTN Uganda’s new way to say ‘thank you’ loyalty program

TM Forum

Rebuilt and expanded customer loyalty program, called Senkyu, to acknowledge customers and drive innovative ways to redeem points, including integration with digital payments, which improves financial inclusivity in Uganda. MTN Senkyu is a unique loyalty program in Uganda and goes beyond typical telco reward schemes. external_url.

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Generative AI: the Shortcut to Digital Modernisation

CIO Business Intelligence

As transformation is an ongoing process, enterprises look to innovations and cutting-edge technologies to fuel further growth and open more opportunities. Albeit emerging recently, the potential applications of GenAI for businesses are significant and wide-ranging. percent of the working hours in the US economy.

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Modernizing the mainframe for the digital era

CIO Business Intelligence

I’m a banking technologist,” says the CIO for retail, business, and digital banking at M&T Bank. The first is to run transaction-intensive banking applications, including bank statements, deposits, mobile banking, debit-card processing, and loan payments. Z upgrades and open source.

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Will enterprises soon keep their best gen AI use cases under wraps?

CIO Business Intelligence

The retail industry has no shortage of cases on display where generative AI has shown tangible benefits. Suddenly, you can create engaging customer-facing videos at the click of a button,” says Oliver Banks, retail consultant and author of Driving Retail Transformation: How to navigate disruption and change.

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‘ChatGPT for robots’: Microsoft vets lead new startup that helps create instructions for machines

GeekWire

In the position, he created AirSim , an open-source simulator for drones. ” In the report, the researchers wrote that robotics systems, unlike text-only applications, demand a grasp of real-world physics, environmental context, and the ability to perform physical actions. ” — and then get results instantly.

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Verizon Business Group transforms customer and partner experience

TM Forum

The merged Verizon Business Group (VBG) undertook North Star, a flagship program, to consolidate the Enterprise Architecture (EA) and transform Verizon into a customer-centric organization. The North Star EA program modernized systems, boosted enterprise efficiencies, and ensured scalability. Himanshu, VBG Enterprise Architecture. :

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