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Senkyu: MTN Uganda’s new way to say ‘thank you’ loyalty program

TM Forum

Rebuilt and expanded customer loyalty program, called Senkyu, to acknowledge customers and drive innovative ways to redeem points, including integration with digital payments, which improves financial inclusivity in Uganda. MTN Senkyu is a unique loyalty program in Uganda and goes beyond typical telco reward schemes. external_url.

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Seattle mayor expands tech tool built with Google to streamline benefit program application process

GeekWire

The homepage for the City of Seattle’s CiviForm website, a tool that makes it faster and easier for residents to apply to city-related benefit and discount programs. The tool works by easing some of the time, computer literacy and language barriers that can create roadblocks for residents seeking to access benefit programs.

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How to incubate a winning innovation program

CIO Business Intelligence

Retail, entertainment, music, and banking have largely moved online. This is why innovation programs have become so critical to sustaining the success of enterprises. In 1994 , his open-source Netscape Navigator browser transformed the difficult-to-navigate world wide web with a user-friendly point-and-click interface.

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Will enterprises soon keep their best gen AI use cases under wraps?

CIO Business Intelligence

The retail industry has no shortage of cases on display where generative AI has shown tangible benefits. Suddenly, you can create engaging customer-facing videos at the click of a button,” says Oliver Banks, retail consultant and author of Driving Retail Transformation: How to navigate disruption and change.

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Modernizing the mainframe for the digital era

CIO Business Intelligence

I’m a banking technologist,” says the CIO for retail, business, and digital banking at M&T Bank. Sonny Sonnenstein, SVP & CIO for retail, business, and digital banking, M&T Bank. The program enables customers to pay only for what they use of Z system hardware and software. Z upgrades and open source.

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‘ChatGPT for robots’: Microsoft vets lead new startup that helps create instructions for machines

GeekWire

In the position, he created AirSim , an open-source simulator for drones. For example, customers can use the startup’s platform to program a drone for an inspection mission. It works in a variety of applications including video stream analysis, industrial automation, process monitoring, retail analytics, and robotics.

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Generative AI: the Shortcut to Digital Modernisation

CIO Business Intelligence

GENERATIVE AI & MAINFRAME MODERNISATION Generative AI also plays a role in assisting organisations with the transformation and modernisation of their mainframes, which continue to be in wide use in key sectors such as retail, banking, and aviation.