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Capital spending soars in the cloud as Microsoft, Google, and others bet big on AI demand

GeekWire

Microsoft Photo / John Brecher) Analysts, investors, and the media are suddenly focused intensely on capital expenditures by tech giants including Microsoft, Meta, Google, and others to size up the industry’s bet on the cloud and artificial intelligence. . These servers inside a Microsoft data center in Quincy, Wash.,

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Seattle startup Downstream, which helps brands with their Amazon ads, acquired by Jungle Scout

GeekWire

Connor Folley , an ex-Amazon marketing manager, and Salim Hamed , who worked in business intelligence engineering for Amazon Web Services, launched the company in late 2017. The Techstars Seattle grad said it has had year-over-year revenue growth of more than 200% since it launched.

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Snowflake launches healthcare SaaS, data marketplace and consulting services

CIO Business Intelligence

Snowflake has launched a cloud-based, data-sharing platform for the healthcare industry that integrates the company’s core data warehousing, analytics and business intelligence offerings with a data marketplace and on-demand consulting services. The company has previously forayed into financial services and the media industry.

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How AI can boost customer satisfaction, retention, and loyalty in the contact center

CIO Business Intelligence

Customer communication is a vital aspect of any business, especially when it comes to the contact center. The contact center is where customers interact with companies through various channels, such as phone, email, chat, or social media. offers and recommendations based on customer profiles and preferences.

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Snowflake launches Retail Data Cloud

CIO Business Intelligence

For example, a Retail Intelligence dashboard has been built with partner Tableau to help retailers plug in their data and automatically gain insights into pre-optimized working and hiring patterns. These problems are a result of enterprises being unable to predict how customers are reacting to the changing circumstances.”.

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India’s advisory on LLM usage causes consternation

CIO Business Intelligence

It also recommends that AI-generated materials that could be used for misinformation or deep fakes, whether text, audio, image, or video, be watermarked to identify their nature and origin, and reiterates existing rules on digital media ethics.

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Microsoft faces new antitrust complaint over cloud software licensing in Europe

CIO Business Intelligence

Microsoft chief partner officer Nicole Dezen described the changes as making it easier for enterprises to bring software they had licensed to a partner’s cloud — for example running applications on Windows 11 on multi-tenant servers — and for service providers to build and sell solutions more easily in their preferred cloud.