Fri.Feb 26, 2021

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How To Establish And Grow Your Customer Experience Function In Europe

Forrester IT

Customer Experience (CX) excellence will be sorely needed in 2021. Pandemic conditions will continue to fluctuate on a local level, affecting consumer sentiment and requiring fast and accurate responses from brands. Our research shows that CX leaders grow revenue faster than CX laggards, cut costs, reduce risk, and can charge more for their products.

How To 368
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16 Best IT Support Jobs in 2021

Association of Information Technology Professional

Learn what the 16 best IT support jobs are in the industry with research from CompTIA. Start advancing a new career in IT today!

Research 296
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ConfigMgr Content Library Cleanup Tool | SCCM | Distribution Point

Anoop

Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. [link]. Let’s understand how to use ConfigMgr Content Library Cleanup Tool (ContentLibraryCleanup.exe). The SCCM DP content. Read More ConfigMgr Content Library Cleanup Tool | SCCM | Distribution Point. The post ConfigMgr Content Library Cleanup Tool | SCCM | Distribution Point appeared first on How to Manage Devices by Anoop C Nair.

Tools 218
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Advance the Business of Technology with CompTIA Membership

Association of Information Technology Professional

Becoming CompTIA member means access to perks, discounts, and a variety of other benefits. But it's so much more than that: CompTIA membership is the first step on your journey to help advance the business of technology and make your mark on the industry. Find out how.

Industry 130
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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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The Hybrid Workplace Is a Reality, but the Office Is Not Dead

Information Week

The flexibility to support teams cycling through in-person and remote work highlights the need for investment in cloud-based services to support the workflows of the future at scale.

Cloud 153
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The hidden business costs of working remotely

Tech Republic Security

The benefits of working remotely are numerous, but there are significant hidden costs that need to be factored in.

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Microsoft is shipping a data centre in a 40-foot container. What's inside, and what's it for?

Tech Republic Data Center

Microsoft's Azure Modular data center brings computing on the edge.

Microsoft 217
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How to use Google Currents

Tech Republic Cloud

Currents is the enterprise social network you might not have known your Google Workspace organization needed, or even had.

Google 168
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Stanford researchers identify four key causes of "Zoom fatigue" and how to fix them

TechSpot

Professor Jeremy Bailenson, founding director of the Stanford Virtual Human Interaction Lab, recently looked into the psychological impact of prolonged video chats and identified four key elements that can lead to what is commonly referred to as Zoom fatigue.

Research 143
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Security researcher recommends against LastPass after detailing 7 trackers

The Verge

Image: LastPass. A security researcher is recommending against LastPass password manager after detailing seven trackers found in the Android app, The Register reports. Although there is no suggestion that the trackers, which were analyzed by researcher Mike Kuketz , are transferring a user’s actual passwords or usernames, Kuketz says their presence is bad practice for a security-critical app handling such sensitive information.

Research 143
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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Testing a new COVID-19 test: How T-cells beat antibodies in helping to detect past infections

GeekWire

GeekWire’s Todd Bishop tested the new T-Detect COVID test prior to its official launch this week to learn whether he had COVID-19 last year. On a cold, clear weekday morning last month, my quest to figure out whether I had COVID-19 in the early days of the pandemic took me to my back porch, where a mobile phlebotomist drew blood from my arm. It had been 10 months since I was sick, and I had already received a negative result on a standard antibody test. .

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How stalkerware can threaten your safety and privacy, and how to avoid it

Tech Republic Security

With a stalkerware app on your phone, another person can spy on your activities and view your personal information, Kaspersky says.

How To 147
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This New Image of Venus Shouldn't Actually Exist

Gizmodo

A recent flyby of Venus by NASA’s Parker Solar Probe has resulted in an unexpectedly good image of the scorched planet, along with the revelation of a previously unknown capacity for one of the spacecraft’s instruments. Read more.

Research 134
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Apple forced to add iPhone and MacBook repairability scores to comply with French law

The Verge

The repairability score can be seen on the lower right of the product page. | Screenshot: Apple.com. Apple has added iPhone and MacBook repairability scores to its online store in France to comply with a new French law that came into effect this year. MacGeneration reports that the rating takes into account features like how easily a device can be disassembled and the availability of repair manuals and spare parts.

Apple 133
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GEP Procurement & Supply Chain Tech Trends Report

The technological landscape is dynamic and changes quickly. And for procurement and supply chain leaders looking to harness the power of technology to navigate complex challenges and an uncertain business environment, keeping up with the latest trends can be its own obstacle. So, what’s on the technological horizon for procurement and supply chain for the year ahead?

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FCC approves $50 monthly broadband subsidy for low-income households

TechSpot

The Emergency Broadband Relief Program is a $3.2 billion federal initiative that’ll provide eligible households with discounts of up to $50 per month for broadband service. Those living on tribal lands may be eligible for a $75 monthly discount, the FCC said in its announcement.

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Pokémon Legends: Arceus is an open-world RPG coming to the Switch

The Verge

At a special live-streamed event today, The Pokémon Company revealed something fans having been waiting a long time for: an open-world Pokémon adventure. The next major entry in the franchise will be called Pokémon Legends: Arceus , and it looks to be a huge evolution of the long-running RPG formula. The developers describe it as a “pre-make,” which offers “a new challenge and a new frontier for the Pokémon world.”.

Study 132
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Search for software ‘Bliss’: Iconic desktop image from Microsoft’s Windows XP still lures hill seekers

GeekWire

“Bliss,” the Microsoft Windows XP desktop wallpaper image, as seen in a YouTube video tutorial. (YouTube screen grab). Twenty years after a rolling green hill and blue sky showed up as the default desktop wallpaper image for Microsoft’s Windows XP operating system, the search for “Bliss” is still an intriguing one. For those who haven’t previously geeked out on a photograph that’s probably been viewed by a billion people, Bliss hill is a real place in Ca

Windows 124
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Night Dive's System Shock remake is arriving this summer, download the free demo now

TechSpot

Since this is a remake and not a remaster, everything from the gameplay, graphics, and user interfaces to the levels and acquire-able gear have been revamped, updated, or outright replaced. While exploring the game, you'll find entirely new areas that never existed in the original System Shock, though your core.

System 122
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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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Viva la growth? What Microsoft’s bet means for this longtime player in employee experience tech

GeekWire

Limeade CEO Henry Albrecht. (Limeade Photo). Microsoft doesn’t bet big on small markets. With more than $150 billion in annual revenue and a market value that tops $1.7 trillion, the tech giant needs to see a major opportunity, with the potential for meaningful growth, to justify investing in a new product. “Microsoft is savvy about when the time is right for their business,” says Henry Albrecht, a longtime Seattle-area entrepreneur and tech executive. “They require massi

Survey 100
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The DeanBeat: How non-fungible tokens (NFTs) will change games

Venture Beast

Non-fungible tokens (NFTs) have taken off in sports memorabilia, and now they will invade the gaming world next. Read More.

Sports 145
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Netflix teams up again with Ghost in the Shell studio Production I.G for a Terminator anime

The Verge

Image: TriStar Pictures. Netflix is pairing up with renowned Japanese anime studio Production I.G for an animated TV series set in the Terminator universe. The company is billing the project as a team-up between Matt Tomlin, the writer of the Netflix superhero film Project Power , and the studio best known for producing TV adaptations of legendary manga Ghost in the Shell , though little else is known about the show or when in the complex Terminator timeline it may take place.

Film 119
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AI Weekly: Biden calls for $37 billion to address chip shortage

Venture Beast

President Biden this week signed a supply chain executive order and pledged support for $37 billion to address a semiconductor shortage. Read More.

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20 Common Mistakes Made by Inexperienced Project Managers

You’ve read the PMBOK® Guide several times, taken the certification exam for project managers, passed, and you are now a PMP®. So why do you keep making rookie mistakes? This whitepaper shows 20 of the most common mistakes that young or inexperienced project managers make, issues that can cost significant time and money. It's a good starting point for understanding how and why many PMs get themsleves into trouble, and provides guidance on the types of issues that PMs need to understand.

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Perseverance’s Most Intriguing Images Captured From Mars So Far

Gizmodo

NASA’s Perseverance rover has been on Mars for a full week, and the images are starting to pour in. Here are our favorites so far. Read more.

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Facebook’s new app Bars will let you rap over premade beats

The Verge

Image: BARS. Despite being an annoying hipster, I definitely did not see this one coming: Facebook is releasing an app that will let users post and share videos of them rapping over beats, which are provided by the app ( via TechCrunch ). The app is called Bars, and its main selling point is it provides the beats and lets you create 60-second rap videos over them.

Video 118
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The Framework Laptop is the latest attempt at a true modular laptop

TechSpot

One of the major complaints about laptops introduced in the last few years has been that manufacturers are almost always prioritizing thin and light designs over upgradeability and repairability. Many PC laptops still have replaceable and/or upgradeable components like RAM and SSD storage, but in the case of MacBook owners.

Storage 109
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Sony will reportedly enable PS5 SSD expansion this summer

The Verge

Photo by Vjeran Pavic / The Verge. Sony will allow the PlayStation 5 to make use of expanded SSD storage from this summer, according to a report in Bloomberg. The functionality is said to be coming in a firmware update that will activate the PS5’s M.2 expansion slot, which is currently disabled. Sony told The Verge ahead of the PS5 launch that the feature was “reserved for a future update.”.

Report 118
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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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‘Deep Nostalgia’ Can Turn Old Photos of Your Relatives Into Moving Videos

Gizmodo

It’s hard to feel connected to someone who’s gone through a static photo. So a company called MyHeritage who provides automatic AI-powered photo enhancements is now offering a new service that can animate people in old photos creating a short video that looks like it was recorded while they posed and prepped for the… Read more.

Video 112
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FCC authorizes $50 discounts for low-income households’ internet bills

The Verge

Illustration by Alex Castro / The Verge. The Federal Communications Commission voted unanimously on Thursday to adopt a program that provides emergency discounts of up to $50 per month toward broadband internet service for low-income households. The Emergency Broadband Benefit Program also provides up to $75 per month for households on Native American land and a one-time discount of up to $100 on a tablet or computer for those who qualify.

Internet 115
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Federal Authorities Confirm Sighting of Yet Another UFO, This Time in New Mexico

Gizmodo

Multiple authorities have confirmed that commercial airline pilots recently saw, well, something, hurtling through America’s southwestern skies. Read more.

Airlines 113
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Nvidia starts boosting frame rates by up to 10 percent on 30-series GPUs

The Verge

Photo by Sam Byford / The Verge. Nvidia has started to roll out support for Resizable BAR, a feature of PCI Express that can boost frame rates in certain games by up to 10 percent. The new RTX 3060 graphics card is the first to include Resizable BAR, which allows certain CPUs to access the full graphics frame buffer, instead of being limited to reading just 256MB blocks.

Intel 107
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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.