article thumbnail

Make call center number testing central to your quality assurance planning process

Spearline Testing

Call Quality Call center number testing is a vital component of any quality assurance planning framework The QA Mandate The overall customer journey is a complex lattice of touchpoints, with your call center representing one of the most important. Automate where possible. New to Spearline?

article thumbnail

The early returns on gen AI for software development

CIO Business Intelligence

The key to success in the software development lifecycle is the quality assurance (QA) and verification process, Ramakrishnan says. Financial services firm Vanguard is experimenting “rapidly and safely” with generative AI tools — with human oversight and expertise — enabling productivity gains for developers, says Nitin Tandon, CIO.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How White Label eBook Platforms Handle Different Formats : A Guide for K12 Publishers

Kitaboo

White Label eBook Platform Mechanisms for File Conversion Automated Conversions Manual Adjustments Testing and Quality Assurance Format-Specific Optimization Multi-Format Distribution II. These tools analyze the source file and convert it into the desired format while preserving essential elements such as text, images, and formatting.

eBook 78
article thumbnail

SAFe certification: launch your Scaled Agile Framework career

CIO Business Intelligence

SAFe training and certification are available online or through in-person training through these and other education providers: Advised Skills: Advised Skills is a consultancy and training services provider focused on Lean-agile transformation, agile strategy audit and implementation, and agile program/portfolio management.

Agile 83
article thumbnail

Making intelligent automation work at scale

CIO Business Intelligence

Organizations can reap a range of benefits from deploying automation tools such as robotic process automation (RPA). Organizations have been combining automation and AI technologies for a few years now to improve their business processes,” says Maureen Fleming, program vice president at research firm IDC.

article thumbnail

A Comprehensive Guide to How white-label eBook Platforms Handle Different Formats

Kitaboo

Table of Contents: Automated Conversion Manual Adjustments Testing and Quality Assurance Format-Specific Optimization Multi-Format Distribution Frequently Asked Questions Conclusion Automated Conversion White-label eBook platforms leverage automated conversion tools or software to convert eBooks from one format to another.

eBook 78
article thumbnail

What is an automation engineer? A growing role to address IT automation

CIO Business Intelligence

The job requires programming skills in languages such as C#, SQL, and Java, but the languages and tools you’ll need to know will vary by industry. You’ll want a program that includes courses on robotics, databases, statistics, AI, control systems, and artificial neural networks (ANN).