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T-Mobile tops 100M customers, posts $1.3B in quarterly profit six months after Sprint merger

GeekWire

T-Mobile added a net total of more than 2 million customers in the third quarter, giving it more than 100 million customers for the first time. Analysts surveyed in advance of T-Mobile’s earnings release expected the company to post earnings of 43 cents/share on revenue of $18.34 The Bellevue, Wash.-based

Mobile 126
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From brain drain to brain gain – expats returning home due to COVID boost local economies

Trends in the Living Networks

A recent survey from professional global network Advance found of the hundreds and thousands of Australians returning home in the wake of the pandemic, 15% were building their own business, and 12% were working remotely for the same company they were with abroad. In all of these cases it’s actually a net benefit.”.

Survey 148
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Could poor audio quality be affecting your call center's customer experience?

Spearline Testing

There are many tactics for improving customer experience, and hence CSat (customer satisfaction) levels, NPS (net promoter score), and CES (customer effort score). In fact, the 2020 Contact Center Pipeline Survey found that attrition is the No. And how could poor audio quality be affecting your contact center?

.Net 147
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NLP helps Eli Lilly work at a global scale

CIO Business Intelligence

The Lilly Translate API and UI are delivered via a serverless tech stack built on Node.js, Python,NET, and Docker. It can be accessed via mobile devices, web browsers, and programmatically through the secure API. Coleman’s team worked closely with Regulatory Affairs to identify requirements around document types, languages, and so on.

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Best IT and Tech Blogs – Must Read Information Technology Resources 2019

Galido

These areas of IT include general IT and technology, security, IT feeds, cloud computing, data center, mobile, social media, tips and tricks, virtualization, and operating system and software blogs. Help Net Security. Help Net Security has been a valuable resource for information security news since 1998. CIO Dashboard.

Resources 113
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5 Apps Every Entrepreneur Should Bookmark in 2020

Galido

You can access this program from your laptop or via a mobile app on your smartphone. Mint also provides higher-level insights, like your credit score and net worth. Here are five apps that every entrepreneur should bookmark in 2020. Mint is a money management software put together by Intuit. DisputeBee.

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7 ways to spot hidden IT talent within your ranks

CIO Business Intelligence

As you survey your organization’s ranks, both within and outside IT, the following tips will help you identify individuals with the most promise to impact IT’s remit regardless of their current position, experience, and IT skill set. Spread a wide net to identify passion and a bias for action Irvin Bishop, Jr.,

Agile 98