Forrester IT

JULY 11, 2018

I’m excited to announce that our list of top emerging technologies to watch in 2018 is out. If you are a client, you can download the report here; if not, here is a quick video blog. It explains what’s different about this year’s report and how we came up with our list. It further contains […].

Video 302

Video Report 3D 302

CTOvision

DECEMBER 31, 2018

Big players in autonomous driving like Uber, Tesla, and Waymo had a disappointing 2018, but several startups with a “minimum viable product” made good progress. As 2018 dawned, expectations for self-driving vehicles were sky-high.

Company 274

Company CTO 274

Forrester IT

JUNE 4, 2018

The Forrester Tech Tide™: Risk And Compliance Management, Q2 2018 We recently published our Tech Tide™ report outlining 14 key risk and compliance technologies to track in 2018. One of the challenging parts of this research is setting the right scope.

Research 253

Research Report Industry Applications 253

Forrester IT

OCTOBER 24, 2018

I’m getting more and more psyched about our first-ever Data Strategy & Insights 2018 Forum as I work on the sessions with my colleagues here at Forrester and with our external speakers. The topics are spot on for what organizations need from data and analytics today, and the sessions are going to be inspirational and […].

Strategy 267

Strategy Data Big Data Business Intelligence 267

Forrester IT

JUNE 26, 2018

Forrester’s 2018 Guide To Cyber Insurance Today, no one is 100% secure – believing otherwise is hubris of Icarian proportions. This reality is a core reason why more organizations are turning to cyber insurance.

Insurance 237

Insurance Security Policies Information Security 237

Forrester IT

NOVEMBER 1, 2018

We recently published the “The Forrester Wave™: Global Merchant Payment Providers, Q4 2018” report, which identifies the 11 most significant global payment vendors that can help enterprise merchants with their omnichannel efforts.

Enterprise 324

Enterprise Enterprise Groups Report 324

Forrester IT

NOVEMBER 1, 2018

CX Europe 2018 is just 10 days from now — Tuesday […]. Forrester’s customer experience Forums are in their tenth year — from our first one in 2009 in New York, they’ve grown and spread to San Francisco, London, Singapore, and other cities around the world and become yearly destinations for CX pros far and wide.

B2C 367

B2C B2B Data Strategy 367

Forrester IT

JANUARY 31, 2019

Facebook’s tumultuous year made approaching the social giant’s Q4 2018 earnings call complicated, to say the least. Days before the call, news hit that Facebook is consolidating the back-end tech of its family of messenger apps. Then, a story breaks that Apple is pulling a Facebook app that invites users to share their phone […].

Apple 311

Apple Social Media Strategy 311

Forrester IT

MARCH 21, 2018

TLDR: Participate in the 2018 Forrester Digital Experience and Organization Survey. Click here to start the questionnaire now, the survey is closing soon! Forrester has fielded a Digital Experience and Organization survey for the past four years.

Survey 250

Survey Trends Software Software 250

CTOvision

OCTOBER 31, 2018

2018 has already seen companies hit with sizable fines and settlements due to data breaches. Uber’s handling of its 2016 breach has cost it close to $150 million. Weakly protected and heavy-regulated health data has cost medical facilities big, resulting in the US Department of Health and Human Services collecting increasingly large fines.

Data 182

Data Company Security 182

Forrester IT

NOVEMBER 20, 2018

Our recently released evaluation, “The Forrester Wave™: Unified Endpoint Management, Q4 2018,” uses 28 criteria to evaluate the top 12 unified endpoint management (UEM) solutions on the market today. This was the first year that Forrester evaluated the UEM market, which is an evolution of enterprise mobility management (EMM).

Enterprise 315

Enterprise Enterprise Mobile 315

Forrester IT

OCTOBER 25, 2018

As I listened to Google’s Q3 2018 earnings conference call, the Taylor Swift song “Out Of The Woods” kept playing in my head. This is the part where I pretend I tried to fight it. But let’s be honest, I didn’t mind.) As with the relationship in the song, I wondered if we were indeed […].

Google 270

Google Conference B2C Advertising 270

Forrester IT

JULY 17, 2018

Digital Risk Protection In 2018: New Vendors, New Leaders, New Wave Our “The Forrester New Wave™: Digital Risk Protection, Q3 2018” report is out! Take a look at how 14 DRP vendors stack up in this emerging market.

Analysis 206

Analysis Report Information Security Intel 206

Forrester IT

JULY 27, 2018

Bureau of Economic Analysis (BEA) released its Q2 2018 report on US gross domestic product this morning, and it contained some surprises for the US tech market. Real GDP growth for the quarter was about what we expected: 4.1% on a seasonally adjusted annualized basis versus our assumption of 3.9% in our July […].

Report 199

Report Analysis 199

TechSpot

OCTOBER 1, 2022

in August, marking the first YoY decline since January 2018. As reported by Bloomberg, the South Korean semiconductor industry saw year-on-year output fall by -1.7% It comes as inventories reach 67.3% and factory shipments decline (-20.4%) for a second consecutive month.

Report 119

Report Industry 119

TechSpot

AUGUST 6, 2021

It reveals that the browser had 244 million active monthly users at the end of 2018, but by the second quarter of 2021, user numbers had fallen to 198 million. That figure comes from Firefox’s own Public Data Report and is highlighted in a Reddit threat by u/nixcraft (via itsfoss).

Report 140

Report Data 140

Forrester IT

MARCH 14, 2018

Now that the dust has settled from Mobile World Congress 2018, it is possible to get a better feel which mobility themes will set the tone for the coming year of mobility. These observations are of course subjective; they only reflect my observations over three days at the world’s leading mobility event. To start, the […].

Mobile 218

Mobile Course Telecommunications Internet 218

Anoop

DECEMBER 27, 2018

It was the great year 2018 for other authors of this blog and me. Top 10 SCCM Posts and videos of 2018! The post Top 10 Posts & Videos of 2018 – SCCM Community Tips appeared first on SCCM Intune Real World Enterprise Experience Blog by Anoop C Nair. Hope you also had a fantastic year.

Video 163

Video Enterprise Enterprise 163

Forrester IT

JUNE 21, 2018

Seven auto and home insurers saw a statistically significant change to their Customer Experience Index (CX Index™) scores in 2018. As a result, the average score for the industry has moved up one point since 2017. Insurers should not get too excited, though. Despite this small lift, most policyholders in the US saw little or no […].

Insurance 221

Insurance Industry 221

Forrester IT

NOVEMBER 5, 2018

CX Europe 2018 is just 8 days from now — Tuesday and Wednesday, November 13–14 at the Royal Lancaster next to Hyde Park in London — and this year we are exploring how companies are resetting, realigning, and reinventing themselves to make CX the engine for growth. To set the scene, as this year’s Forum […]

Engineering 338

Engineering Company 338

Forrester IT

MAY 11, 2018

This week I was fortunate to attend, participate in, and moderate a session at Click Summit 2018 in Cary, North Carolina. Click Summit is hosted annually by Brooks Bell and her eponymous firm. As an industry analyst, I’m an event connoisseur, and Click is one of my all-time favorites. As expected, Click Summit was well […].

Industry 205

Industry B2C 205

Forrester IT

SEPTEMBER 12, 2023

Since 2018, Forrester has been tracking how Singaporean customers rate their experience with some of the biggest brands in banking and auto and home insurance. This year’s Singapore Customer Experience Index (CX Index™) study reveals several important findings: CX quality among Singapore’s banks slightly dipped.

Banking 453

Banking Insurance Study Financial 453

Forrester IT

JULY 5, 2018

At the midpoint in 2018, the US tech market is on track to grow by 6.7% in 2018, the fastest growth since 2012. In our just published report, “US Tech Market Outlook For 2018 And 2019: Cloud Powers Tech Spend To 6% Growth And Software To 8% Growth,” we can provide strength in all tech budget […].

Cloud 186

Cloud Budget Software Software 186

Forrester IT

MAY 2, 2018

Q1 2018 earnings for Twitter, Facebook, and Snap largely showed minimal impact from the recent data privacy crisis. There were no surprises: Twitter is building off its Q4 2017 momentum, Facebook continues to grow its user base, and Snap is still going through an identity crisis. For the most part, the financial markets seem to […].

Media 210

Media Social Financial Data 210

Forrester IT

NOVEMBER 8, 2018

I am excited to announce the publication of The Forrester Wave™: Marketing Measurement And Optimization Solutions In Asia Pacific, Q4 2018.

B2C 283

B2C 283

Forrester IT

JUNE 19, 2018

Based on a survey of more than 110,000 US adult customers in 2018, Forrester’s Customer Experience Index (CX Index™) methodology measures how well a brand’s customer experience strengthens the loyalty of its customers so it […].

Banking 229

Banking Survey 229

Forrester IT

SEPTEMBER 6, 2018

You’re probably thinking FinTech has been hyped for years now, but Q2-2018 turned out to be the largest quarter of private investment dollars we’ve seen in this category – EVER. FinTech is white hot. Venture capital and private equity firms just can’t get enough of it. FinTech is a parent category of technology that includes […].

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210

Forrester IT

NOVEMBER 8, 2018

Singles’ Day, the world’s largest online shopping festival, is celebrating its 10th anniversary. There’s no doubt that we will see another record-smashing year, although gross merchandise volume (GMV) will no longer be the highlight.

Artificial Intelligence 350

Artificial Intelligence B2C Retail Strategy 350

Computer Weekly

JANUARY 9, 2018

At CES 2018, underway in Las Vegas, Pizza Hut and Toyota announce a partnership to develop an autonomous pizza delivery service

Development 234

Development 234

Gizmodo

JUNE 8, 2021

Elon Musk, the second richest person in the world, paid precisely $0 in federal income tax in 2018, according to an explosive new report from ProPublica. And Musk isn’t the only one. Read more.

Report 145

Report 145

Forrester IT

NOVEMBER 16, 2018

Web Summit took place for the third time in Lisbon earlier in November. Over the years, Web Summit has become one of the leading global conferences to discuss everything technology. The large presence of startups and fast pace of presentations across many different stages gives Web Summit a particular edge.

Conference 346

Conference Artificial Intelligence Data 346

Forrester IT

APRIL 17, 2018

Jim Nail and I are excited to announce the publication of The ForresterTM Wave: Marketing Measurement And Optimization Solutions, Q2 2018. The research revealed two strong insights: Unified […].

Strategy 206

Strategy Research Report B2C 206

CTOvision

JULY 16, 2018

The World Economic Forum has named QuintessenceLabs one of their Tech Pioneers for 2018!QuintessenceLabs QuintessenceLabs joins a prestigious list of previous awardees such as Google, Spotify, Twitter, AirBnB and Atlassian. QuintessenceLabs was selected for their significant contributions to the [.].

Google 155

Google CTO Security 155

Forrester IT

SEPTEMBER 11, 2018

2018 Global Enterprise Content Management Online Survey Provide your perspectives on the key vendors, challenges, and opportunities you see in the ECM technology market. Forrester’s survey for enterprise content management (ECM) decision makers is open. and we’re looking for your participation!

Survey 170

Survey Enterprise Enterprise 170

CTOvision

DECEMBER 7, 2018

Thanks to Constellation Research and the People-Centered Internet coalition, a historic meeting is being convened 10 December 2018 to help ensure humanity is in charge of our own destiny. This event includes key Internet pioneers and next generation change agents coming together to share lessons learned and chart a course for the future.

Internet 264

Internet Course Meeting Research 264

CTOvision

JANUARY 30, 2019

More than a billion of people were affected by corporate data breaches in 2018.

Data 221

Data Hotels 221

Forrester IT

APRIL 18, 2018

Tina Moffett and I are excited to announce the publication of The Forrester™ Wave: Marketing Measurement And Optimization Solutions, Q2 2018. The research revealed two strong insights: Unified measurement has matured significantly as a capability since we published the first […].

Research 186

Research Strategy Report 186