Predictions 2018: A Year Of Reckoning

Forrester IT

When we put together our 2018 predictions, four overarching themes caught my attention: separation, speed, money, and time. Separation. The uncertain fate of many companies seems at odds with the reality that most economies, labor markets, and industries are relatively healthy. But firms born with or driving customer-led, digitally centered strategies are separating themselves from […].

Predictions 2018: Cloud Computing Accelerates Enterprise Transformation Everywhere

Forrester IT

Forrester’s Cloud team has been busy gathering, analyzing and prioritizing our predictions for what’s ahead in cloud computing for 2018. As our 2018 cloud predictions published today, here’s a sneak peek into what we see ahead for the most transformative […]. It’s already that time of year again: pumpkin spice and predictions for the New Year!

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Predictions 2018: Customer-Obsessed, Data-Driven Retailers Will Thrive In 2018

Forrester IT

In a world of hyper-adoption – and hyper-abandonment – successful retailing in 2018 comes down to obsessing about your customer’s experience. It’s a tall order: Digital and physical touchpoints now must work together flawlessly – yet also do what each touchpoint does best on its own. And organizations must remove silo shackles to unify disparate […]. digital business ebusiness strategy online retail prediction retail

2018 Goal: Re-position Cybersecurity As An Enabler

CTOvision

As long as cybersecurity is viewed as a pain, it’ll never be integrated into the fabric of an organization. Fortunately, there have been significant advances in cloud-based security services that enable new ways to embed cybersecurity into enterprise services people want. Ever wonder why dentists re-positioned themselves as teeth whitening experts? Answer: no one likes […]. CTO Cyber Security Mobile News cybersecurity

Big Data Changes Coming in 2018

CTOvision

Data is an overall commodity that a lot of individuals make use these days. It's not surprising to find students trying to accomplish their work through the aid of the internet or research material being readily available online. Technology has created huge leaps for information be readily available to the masses; sifted easily with the […]. Big Data Business Intelligence Companies CTO News

Predictions 2018: Digital Strategy Reaches The Heartwood Of The Business

Forrester IT

In 2018, digital business transformation will be played out at scale — in organization structure, in operating models, and in talk […]. Digital business leaders know that customer obsession is the winning mantra, however meeting the needs of today’s empowered customer requires both laser focus and responsiveness. Experimentation, minimum viable products, and labs are so 2017.

Predictions 2018: Automation Will Alter The Global Workforce

Forrester IT

Until now, automation has gotten a bad rap. In 2013, Oxford professors Carl Frey and Michael Osborne analyzed 702 occupations and declared 69 million US jobs, or 47% of the workforce, would be lost. In 2017, CNBC reported that 65% of Americans believed other industries would suffer because of automation, but theirs would be unaffected. […]. digital transformation prediction robotic process automation (RPA

Cloud Computing Trends for 2018

IT Toolbox

Cloud computing remains a hot topic in the business world, and the trend is likely to continue according to Cisco's latest Global Cloud index forecast, which covers 2013 through 2018. Cloud data centers, private cloud solutions, infrastructure as a service, as well as platform as a service are all hot, thanks to the numerous advantages of cloud computing

5 big challenges facing CIOs and IT leaders in 2018

mrc's Cup of Joe Blog

As we talk about technology needs moving forward, this is a key area of focus for 2018.”. The biggest challenge for CIOs and IT leaders in 2018 is the strategic protection of PII and data for their enterprises,” says Ray McKenzie, Founder and Principal of Red Beach Advisors.

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Five CRM Innovations You'll See in 2018

IT Toolbox

Business is moving faster and getting more demanding by the minute thanks to the increased competition and consumer expectations that come from an online, mobile-centered economy. Meeting these demands requires managing a solid customer experience at every touch point, and that is putting added emphasis on automation, artificial intelligence, big data and analytics.

Where CRM is Heading in 2018

IT Toolbox

While buzzwords such as artificial intelligence and IoT will be invading your CRM soon, most businesses won’t be substantively mixing their customer data with such tech in the next few months. These technologies are certainly on the way, but today’s CRM evolution is the rollout of a slightly older trend: the delivery of good customer experience. By and large, better

Predictions 2018: The Blockchain Revolution Will Have To Wait A Little Longer

Forrester IT

This is the answer I usually give when asked for a one-sentence summary of how I see 2018 shaping up in the blockchain technology arena. The visionaries will forge ahead, those hoping for immediate industry and process transformation will give up. Following blockchain technology feels a little like living in two parallel universes: One is […]. blockchain prediction

Predictions 2018: Mobile Evolves Into The Digital Experience Conductor

Forrester IT

Last year Forrester predicted that mobile would become the face of digital, with consumer app fatigue forcing digital business professionals to pursue a portfolio of mobile experiences. Since the beginning of 2017, 29% of firms Forrester surveyed have experimented with skills on Amazon Alexa and other voice-enabled assistants and 51% have started using, piloted or […].

Slow 3% To 4% Growth In Global Tech Market In 2017 And 2018 Due To Cloud Transition And Political Uncertainties

Forrester IT

in 2018 measured in constant currencies. With the US dollar strengthening against most currencies in 2017 but likely to lose ground in 2018, global tech market growth in US dollars will be 2.8% in 2018. in 2018.

VoIP for 2018 and Beyond

IT Toolbox

VoIP is an acronym that anyone who uses the internet probably knows or will see before long. Voice over Internet Protocol (VoIP) is a technology that turns a broadband internet connection into a regular phone line. That means you can make voice calls over your internet connection.

Violin rises from ashes with new products planned for 2018

Computer Weekly

Bankrupted all-flash pioneer’s CEO says company has learned the lessons of its demise and is planning file, object, software-defined storage and a careful entry into the NVMe market

Machine Learning & Data Analysts: Seizing the Opportunity in 2018

Datacponomy

The post Machine Learning & Data Analysts: Seizing the Opportunity in 2018 appeared first on Dataconomy. Undoubtedly, 2017 has been yet another hype year for machine learning (ML) and artificial intelligence (AI).

5 Business Intelligence Trends to Watch in 2018

mrc's Cup of Joe Blog

Here are 5 big BI trends to watch in 2018. We expect to see more large enterprise organizations leverage artificial Intelligence in 2018,” says Patrick Taylor, CEO of Oversight Systems. I expect the transition to cloud technology to accelerate in 2018,” says Brad M.

Predictions 2018: Who Will Win And Who Will Lose Across The Media Landscape

Forrester IT

Media, so vital to the wellbeing of the economy, has endured a turbulent year. Marketers questioned the quality of the supply chain. Agencies reorganized to reinforce their value proposition. Ad tech continued to consolidate. Publishers scrambled to make money and keep their two sets of customers – consumers and advertisers – happy. While that short […]. advertising agencies B2C marketing digital agencies media prediction

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IT in 2018 underpinned by bots, automation and software-defined

Computer Weekly

The need for speed in IT will drive many to deploy software-defined infrastructure and adopt continuous deployment practices next year

Autonomous lorry platoons to take to UK roads in 2018

Computer Weekly

The government is to fund tests of wireless platooning technology on the UK’s roads as truly autonomous vehicles take another step towards reality

Forrester Projects US Tech Market Will Grow By Around 5% In 2017 And 2018

Forrester IT

Forrester has just published our updated forecast for the US tech market for 2017-2018 (see " US Tech Market Outlook For 2017 And 2018: Mostly Sunny, With Clouds And Chance Of Rain "). in 2018 for US business and government spending on tech goods, services, and staff. vs. 5.1%) for US budget growth in 2017, with our new 2018 forecast pointing to a modest improvement next year.

Predictions 2018: CIOs Will Lead Organizations To Say Farewell To The Chief Digital Officer

Forrester IT

When I look back at my time as a CIO, I often say it was only half-Dickensian. I bet you can guess which half! Legacy was rampant. Ops models and operating frameworks where based on dated theories. Just as folks felt like they were getting a handle on things, what happens but this thing called […]. agile business technology (BT) chief information officer (CIO) development & operations (DevOps) digital business prediction technology

Predictions 2018: Visionary CMOs Will Focus On Growth And Customer-Obsession

Forrester IT

With the waning days of 2017, a fresh start emerges. CMOs again begin to plan their personal affirmations to revitalize from a draining year. Headlines awash in ad fraud, brand safety concerns, data privacy debacles, and the threat of Amazon dropping into a market near you has caused tremors, shuddering your role. Numerous teachable, though […]. advertising artificial intelligence (AI) brand experience chief marketing officer (CMO) marketing & strategy

Keeping Your Online Privacy Safe in 2018: 3 Useful Tips

IT Toolbox

There are only a couple of really important things you should understand, and you will more easily be able to control your online privacy

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Predictions 2018: Blended AI Will Disrupt Your Customer Service And Sales Strategy

Forrester IT

The promise of artificial intelligence (AI) has permeated across the enterprise giving hopes of amping up automation, enriching insights, streamlining processes, augmenting workers, and in many ways making our lives as consumers, employees, and customers a whole lot better. Senior management salivates over the exponential gains AI is supposed to deliver to their business. Kumbayah […]. prediction artificial intelligence customer service predictions

Predictions 2018: The Year Of Breakout Marketers, And Those They Leave Behind

Forrester IT

Forrester’s been writing about customer obsession for nearly half a decade, but until recently, most companies merely paid lip service to it. What’s changing? Marketers’ jobs security: CMOs have the shortest tenure in the C-suite and some companies like Coca-Cola are eliminating their CMO functions altogether in favor of chief growth or customers officers. We […]. B2C marketing brand experience customer experience prediction vendor selection

Predictions 2018: AI Hard Fact – Treat It Like A Plug-And-Play Panacea and Fail

Forrester IT

Look right, look left, you’ll see a fellow CIO contemplating their AI move. Failing to act is not an option in most organizations. However, as enterprises are kicking off their AI pilots or seeing early results, the honeymoon is over as enterprises that naively celebrated the cure-all promises of artificial intelligence (AI) technologies is over. Enterprises needed better data foundations. They underestimated the level of business expertise […].

Predictions 2018: IoT Will Move From Experimentation To Business Scale

Forrester IT

The term IoT can be confusing, and depending on who you talk to they might choose to focus on one element like connectivity or another. At Forrester we believe IoT extends beyond devices and connectivity. At a technical level, IoT encompasses those two elements as well analytics, sophisticated management and monitoring, and of course pervasive […]. internet of things (IoT) prediction

5 enterprise web application development trends to watch in 2018

mrc's Cup of Joe Blog

Where is enterprise web application development heading in 2018? billion connected things in 2017, with the number expected to rise substantially in 2018. The post 5 enterprise web application development trends to watch in 2018 appeared first on mrc's Cup of Joe Blog.

Global Tech Market Will Grow By 4% In 2018, Reaching $3 Trillion

Forrester IT

Forrester’s has published its mid-year global tech market outlook for 2017 and 2018 (see “Midyear Global Tech Market Outlook For 2017 To 2018”). in 2017, and by 4% in 2018. In constant currencies, we project that global purchases of technology software, hardware, and services by businesses and governments will grow by 3.4% Software and tech […

UK firms could face £122bn in data breach fines in 2018

Computer Weekly

The PCI Security Standards Council is urging firms to act now to avoid exponentially increased penalties under new EU data protection regulations

Asia-Pacific Tech Spending Forecasts: Lackluster in 2017, Acceleration in 2018

Forrester IT

Better economies in 2018 will push growth closer to 6%. Forrester just released our forecast for the Asia Pacific market for business and government purchases of technology goods and services. CIOs in the Asia Pacific (AP) region will continue to face a business environment of high uncertainty and modest economic growth in 2017, with 3% growth in tech spending. Customers in the region will grow and exert more power, creating challenges that require CIOs to do more -- and do it faster.