article thumbnail

Our Contact Center Megatrend Predictions for 2023

Spearline Testing

So now is a good time to think about the technologies that are going to be table stakes for 2023 and focus on the contact center trends that matter. They want to use their preferred medium to interact with you, and they don’t want to have to tell you the same things over and over across a multitude of platforms and applications.

Trends 78
article thumbnail

Report: Attackers Move Lightning Fast to Capitalize on  Vulnerabilities

SecureWorld News

This morning, the Qualys Threat Research Unit released its 2023 Threat Landscape Year in Review report. In 2023, the Qualys Threat Research Unit (TRU) witnessed a critical trend in exploiting high-risk vulnerabilities. The mean time to exploit vulnerabilities in 2023 stands at approximately 44 days (about one-and-a-half months).

Report 79
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

National security alert: INL data breach 2023

Dataconomy

Everything you need to know about the INL data breach 2023 is explained in this article. INL data breach 2023: What happened? nuclear research facility Idaho National Laboratory (INL) suffered a cyberattack in 2023 due to the hacking group SiegedSec. The critical U.S.

article thumbnail

Passkeys: Using FIDO for Secure and Easy Authentication

Phil Windley

Summary: Passkeys, the popular name for FIDO, are not only easy, they offer better protection against phishing than other forms of multi-factor authentication. I was at SLC DevOpsDays last week and attended a talk by Sharon Goldberg on MFA in 2023. FIDO uses an authenticator to create, store, and use authentication keys.

article thumbnail

3 ways to deter phishing attacks in 2023

CIO Business Intelligence

AI-enabled automation can help organizations put in place a variety of anti-phishing measures: Deploy anti-malware, antivirus, and anti-spam tools and keep key applications patched and updated. Deploy email authentication standards on enterprise email servers to check and verify inbound emails.

Training 140
article thumbnail

GeekWire Podcast: NY Times vs. Microsoft; Plus, Oren Etzioni on AI in 2023 and beyond

GeekWire

Image created by AI in Microsoft Designer, based on the prompt, “Generate an image reflecting the rise of AI in 2023 and what’s next in the field.” … And when you went from one application to the other, you had to redo it all from scratch. ” “The biggest surprise is that AI used to be narrow.

Microsoft 112
article thumbnail

Start your zero-trust journey with ZTNA over VPN

CIO Business Intelligence

ZTNA improves security by performing user identity and device posture checks before granting the user or device explicit access to any application. And ZTNA continues to check both the user and device to ensure they meet policy to remain connected to that application. Some organizations must take a more cautious approach.