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5 questions CIOs must ask after Southwest Airlines’ failure

CIO Business Intelligence

The last thing any CIO wants is to experience catastrophic operational issues during a peak season, but that’s exactly what executives at Southwest Airlines faced last week. 19-28 far exceeded any other airlines’ operational impacts. Even before the blizzard hit, Southwest Airlines CEO Bob Jordan acknowledged on Nov.

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Airlines are taking flight toward revival thanks to data and tech

Venture Beast

Good airline data and a strong digital backbone are essential for recovery. The pandemic has turned the air travel revenue model on its head. Read More.

Airlines 107
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American Airlines Adopts Public Cloud Computing

Cloud Musings

Just like Americas aging physical infrastructure, the airlines are suffering from years of minimal investment in their information technology. ExpressJet, March 20, 2017 - A system-wide outage at ExpressJet delayed flights it operates as Delta, United, and American Airlines for hours. JetBlue, Feb. JetBlue, Feb. Lauderdale and Nassau.

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How Etihad taps data science to optimise airline operations

CIO Business Intelligence

It’s no secret that large-scale upheavals in the global aviation industry, including the catastrophic impact of the pandemic, have sent airline companies reeling over the past few years. Despite the worldwide chaos, UAE national airline Etihad has managed to generate productivity gains and cost savings from insights using data science.

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Air Canada chatbot error underscores AI’s enterprise liability danger

Computerworld Vertical IT

After Air Canada refused to provide the discount, a Canadian tribunal ordered the airline to pay about $600 in bereavement refunds and tribunal costs — about half of what Moffatt paid for the tickets. To read this article in full, please click here

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How enterprise business priorities can determine 5G connectivity choices

TM Forum

This Catalyst explores how communication service providers (CSPs) can offer enterprises guaranteed and differentiated 5G connectivity services – with the security, data sovereignty and control that enterprises need to move more mission critical workloads onto the CSP’s 5G network. Citizens Broadband Radio Services (CBRS).

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Enabling enterprises to exert business level control over CSPs’ 5G network connectivity

TM Forum

This Catalyst explores how communication service providers (CSPs) can offer enterprises guaranteed and differentiated 5G connectivity services – with the security, data sovereignty and control that enterprises need to move more mission critical workloads onto the CSP’s 5G network. Citizens Broadband Radio Services (CBRS).