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3 examples of organizations improving CX with self-composed AI

CIO Business Intelligence

The most powerful applications of AI help organizations do more with less without compromising – rather in many cases enhancing – their customer experience, from AI-powered bots that accelerate problem resolution to AI digital co-workers that supercharge agent performance. what’s your mother’s maiden name?”)

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Kaiser Permanente Discloses Data Breach Impacting 13.4 Million People

SecureWorld News

It is believed that PII (personally identifiable information) was transmitted to third-party vendors via mobile applications and other website tools used by the healthcare giant. Setting up Multi-Factor Authentication (MFA) on your accounts provides a critical second layer of security in the event that your password is compromised.

Data 89
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How to Pick the Right Technology to Enable the Remote Workforce

CIO Business Intelligence

For example, data within software-as-a-service (SaaS) applications can’t be protected by the corporate virtual private network if users are outside the firewall, so access needs to be governed at the user account level. Take the native sharing functionality in Google Docs. Secure the windows. You practically need a Ph.D.

How To 98
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Amazon details cause of AWS outage that hobbled thousands of online sites and services

GeekWire

It was an especially ill-timed incident for Amazon, coming just days before its annual AWS re:Invent cloud conference, which kicks off Tuesday morning as a virtual event. Reliability has been a hotly debated topic between Amazon, Google, Microsoft and other major players in the cloud, each of whom experiences periodic outages.

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How Serious Is The Lack Of Machine Learning Talent?

The Accidental Successful CIO

Synchrony Financial uses AI-enabled applications to speed up credit-card authentication, identify and prevent fraud, power virtual agents and personalize marketing offers. Juniper Research estimates that Google Pay, a unit of Alphabet Inc., The number of job posts rose by 16,400 from December.

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Beginner’s Basics of Kubernetes

Linux Academy

You can set up and package everything that you need into an application, and execute that package without the virtual machine overhead that is normally rendered during that process. It does this by providing tools for deploying, scaling, and managing containerized applications. What is Kubernetes?

Policies 159
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Technology Short Take 155

Scott Lowe

Along those lines, one of their latest articles discusses how to achieve identity-based mutual authentication leveraging eBPF. network virtualization). Is the relationship between network virtualization and service mesh closer than some folks might wish to admit? Operating Systems/Applications. Virtualization.