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Banking on customer experience and security via technology-based innovation

CIO Business Intelligence

Since then, automation has filled the gap in improving customer experience and security. Customer experience and security But as in most industries, customer expectations and security challenges continue to grow along with technological advances. Security and privacy.

Banking 98
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Customer centricity: How Mashreq Bank is placing its customers at the forefront of its operations.

CIO Business Intelligence

Mohamed Salah Abdel Hamid Abdel Razek, Senior Executive Vice President and Group Head of Tech, Transformation & Information, Mashreq explains how the bank is integrating advanced technologies and expanding its digital footprint. This approach has significantly enhanced the customer banking experience.

Banking 119
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Governance for responsible AI: The easy things and the hard ones

CIO Business Intelligence

Companies developing and deploying AI solutions need robust governance to ensure they’re used responsibly. Based on a recent DataStax panel discussion, “ Enterprise Governance in a Responsible AI World ,” there are a few hard and easy things organizations should pay attention to when designing governance to ensure the responsible use of AI.

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Steps CIOs should take to protect customer data in Nigeria’s open banking systems

CIO Business Intelligence

Due to Nigeria’s fintech boom borne out of its open banking framework, the Central Bank of Nigeria (CBN) has published a much-awaited regulation draft to govern open banking procedures. And at its core is the need to secure customer data through a robust set of requirements. Securing customer data. “One

Banking 119
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New Cyber Incident Reporting Rules for U.S. Banks

SecureWorld News

At the same time, banking organizations are a growing target for cyberattacks. One study by Trend Micro reported a 1,318% rise in ransomware attacks targeting banks in the first half of 2021. Now, the federal government is stepping in to provide more security transparency, aimed at detecting damaging cyber incidents early.

Banking 80
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Marc Andreessen on the future of technology and the nature of government services

CTOvision

In this post we provide some of Marc’s views around the nature of government services in the near future. Gourley: In the near future of 2030, do you have thoughts on services that government currently delivers to citizens that will be done better or perhaps rendered obsolete because of new personal computing technologies?

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Regulation remains the strongest multiplier to cybersecurity growth

CIO Business Intelligence

This continued emergence of cloud environments has greatly affected application development and their associated security architectures. Organised by DWTC and hosted by UAE Cyber Security Council, the upcoming GISEC Global 2024 exhibition is a testament to the UAE’s prioritisation of collaboration, innovation, and talent development.

Industry 132