article thumbnail

The shift to contactless physical retail and promise of haptics for online retail

Trends in the Living Networks

Yesterday the Sunrise national breakfast TV program featured brief excerpts from an interview with me highlighting two related key trends: Physical retail is going contactless, avoiding touch where possible, and online retail is using haptics to enable touch and feel at a distance.

Retail 78
article thumbnail

The shift to contactless physical retail and promise of haptics for online retail

Trends in the Living Networks

Yesterday the Sunrise national breakfast TV program featured brief excerpts from an interview with me highlighting two related key trends: Physical retail is going contactless, avoiding touch where possible, and online retail is using haptics to enable touch and feel at a distance.

Retail 78
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Data science drives big decisions at Kohl’s

CIO Business Intelligence

based retailer originally built its homegrown on-premises CDP on Netezza, creating robust customer profiles based on the chain’s large credit card portfolio and “a historical approach to cultivating customer loyalty and attachment that is very personalized,” Gaffney says. billion American department store chain. The Milwaukee, Wis.-based

article thumbnail

Amazon teams with Panera in first restaurant deal for tech giant’s palm-scanning payment tech

GeekWire

The technology is now available at numerous Amazon physical retail locations, such as select Amazon Go, Amazon Fresh and Whole Foods Market stores. An Amazon One palm scan allows for entry into Big Chicken, a store that also uses Amazon’s Just Walk Out technology at Climate Pledge Arena in Seattle.

Retail 106
article thumbnail

Will enterprises soon keep their best gen AI use cases under wraps?

CIO Business Intelligence

The retail industry has no shortage of cases on display where generative AI has shown tangible benefits. Suddenly, you can create engaging customer-facing videos at the click of a button,” says Oliver Banks, retail consultant and author of Driving Retail Transformation: How to navigate disruption and change.

article thumbnail

The extraordinary synergy of wi-fi and 5G in enterprise networks

CIO Business Intelligence

Improve capacity and latency Enterprise network traffic is growing, and new data-hungry applications require faster and faster data speeds. For example, real-time analytics are used in retail stores to enhance in-the-moment customer experiences. Applications that run on 5G networks can restrict usage to specific personnel.

Network 103
article thumbnail

5 ways to maximize your cloud investment

CIO Business Intelligence

Migrating infrastructure and applications to the cloud is never straightforward, and managing ongoing costs can be equally complicated. Refactoring applications to take advantage of cloud-native services is vital to maximizing cloud ROI. For example, retail sites typically have times when very few people shop.

Cloud 120