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Does CX Matter To The Enterprise Cloud? Absolutely!

Forrester IT

Over the last several months, our cloud analyst team has been asked to explore the question, “does customer experience (CX) matter to the enterprise cloud?” Our immediate answer […].

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Towards automation: improving the B2B customer experience

TM Forum

Communications service providers (CSPs) and their peers in the cloud and ICT spaces are gearing up for a showdown in business-to-business (B2B) markets. Read this e-book to understand: Which enterprise verticals service providers are targeting to grow their B2B businesses.

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CSPs strengthen B2B security offerings

TM Forum

Orange, Telefónica, and Verizon each made moves this week to expand their security service offerings for enterprises, signaling the growing importance of managed security among revenue growth opportunities for communications service providers (CSPs). through an agreement with US cloud-based security supplier Qualsys.

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The July 2023 Multi-Cloud Briefing: Generative AI for the Enterprise

CIO Business Intelligence

Watch our newest Multi-Cloud Briefing, The Frontiers of Generative AI for the Enterprise , which explores how the convergence of generative AI and multi-cloud technologies is driving the next wave of business innovation. The most profound impact of generative AI will be in the enterprise.

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Delivering B2B and B2B2X value from co-creation

TM Forum

Vodafone Business and Oracle Communications share the belief that co-creation is key to success in delivering B2B and B2B2X value in the 5G era. Future revenue growth for service providers will come primarily from B2B and B2B2X business models as we continue to move beyond connectivity. B2B & B2B2X opportunities with 5G.

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What are the emerging B2B hotspots for telcos?

TM Forum

Many communications service providers (CSPs) believe that the opportunity for strong revenue growth lies in providing new services to large enterprises. Yet no killer B2B application has emerged to give CSPs immediate and sustained business growth. Enterprise-article-Dean-placing-the-right-bets.png. external_url.

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Huawei Cloud named leader in emerging Asia-Pacific hybrid cloud market

CIO Business Intelligence

Frost & Sullivan, a global research and consulting firm, recently released the Emerging Asia-Pacific Hybrid Cloud Market Report 2022 report. In this report, Huawei Cloud was named a “Leader” and positioned ahead of all other providers in terms of market performance, technical innovation, and customer services.

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