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Towards automation: improving the B2B customer experience

TM Forum

Communications service providers (CSPs) and their peers in the cloud and ICT spaces are gearing up for a showdown in business-to-business (B2B) markets. Read this e-book to understand: Which enterprise verticals service providers are targeting to grow their B2B businesses.

B2B 130
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WATCH: How Marketplaces Are Disrupting B2B Tech Buying And Selling

Forrester IT

Yet in the enterprise IT world, they have developed with fits and starts. But growing frustration with outdated sales processes (and channels) and shifting buyer preferences are creating a perfect storm for B2B marketplaces to come into their own and disrupt large […]. The idea of online marketplaces is not new.

B2B 372
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Monetizing the enterprise: 6 ways to capture the B2B opportunity

TM Forum

Six ways CSPs can simplify, innovate and advance their operations to make the most of the enterprise opportunity right now, and set themselves in the driver’s seat for future opportunities.

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The Future Of B2B Mobile Enterprise Services

Forrester IT

Business-to-business (B2B) ecosystems facilitate the continuous exchange of information and collaboration. B2B ecosystems will play a central role for all businesses because they form the basis for redefining approaches toward innovation, knowledge management, supply-chain optimization, product development, sales, and marketing.

B2B 150
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Make it happen – Strategies for success in enterprise 5G

TM Forum

An operator whose business is 95% consumer today will find it difficult to build B2B capabilities that require different skills, experience and market access. For operators that do decide to target enterprises with 5G services, here are some important steps to take.

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CSPs strengthen B2B security offerings

TM Forum

Orange, Telefónica, and Verizon each made moves this week to expand their security service offerings for enterprises, signaling the growing importance of managed security among revenue growth opportunities for communications service providers (CSPs). through an agreement with US cloud-based security supplier Qualsys.

Security 130
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Telcos’ IT strategies for vertical enterprise revenues

TM Forum

The horizontal growth of communications service providers’ (CSPs’) B2B portfolios is the subject of much debate amid the drive for renewed revenue streams, as Dean Ramsay, principal analyst, TM Forum, explores in this extract from the report. Enterprise verticals: placing the right bet. external_url. Evolutionary IT.