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Enterprise mobility 2024: Welcome, genAI

Computerworld Vertical IT

Generative artificial intelligence (genAI) has become a focal point for many organizations over the past year, so it should come as no surprise that the technology is moving into the enterprise mobility space, including unified endpoint management (UEM). This has been the main topic of interest in the last year.

Mobile 64
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Oracle makes its pitch for the enterprise cloud. Should CIOs listen?

CIO Business Intelligence

In a cloud market dominated by three vendors, once cloud-denier Oracle is making a push for enterprise share gains, announcing expanded offerings and customer wins across the globe, including Japan , Mexico , and the Middle East. Oracle is helped by the fact that it has two offerings for enterprise applications, says Thompson.

Oracle 124
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How traditional and generative AI are transforming Enterprise Service Management

CIO Business Intelligence

Generative AI is potentially the most transformative new technology since the introduction of the public internet, and it already has many exciting applications within enterprise service management (ESM). Additionally, BMC enables HelixGPT to tune itself to enterprise-specific information with additional layers that prevent hallucinations.

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Making OT-IT integration a reality with new data architectures and generative AI

CIO Business Intelligence

Manufacturers have long held a data-driven vision for the future of their industry. It’s one where near real-time data flows seamlessly between IT and operational technology (OT) systems. Legacy data management is holding back manufacturing transformation Until now, however, this vision has remained out of reach.

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Salesforce adds Contact Center updates to Service Cloud

CIO Business Intelligence

Dubbed Einstein Conversation Mining, one of the new features will allow an enterprise’s service team to aggregate and analyze conversation data, with the help of Data Cloud and Einstein , to decode the common reasons behind customers reaching out across all service touchpoints. Salesforce.com

Cloud 118
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SAP and Nvidia expand partnership to aid customers with gen AI

CIO Business Intelligence

Under the partnership, SAP is integrating Nvidia’s generative AI foundry service, including the newly announced Nvidia NIM inference microservices, into SAP Datasphere, SAP Business Technology Platform (BTP), RISE with SAP, and SAP’s enterprise applications portfolio. “We That’s just a matter of the employee record.

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Generative AI headlines are outpacing enterprise adoption

CIO Business Intelligence

Despite the buzz that generative AI has stirred in media and boardrooms, we believe the headlines are outpacing adoption in the enterprise. For all of generative AI’s allure, large enterprises are taking their time, many outright banning tools like ChatGPT over concerns of accuracy, data protection, and the risk of regulatory backlash.