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The path to socially responsible AI

CIO Business Intelligence

Blending a historic technical knowledge base of more than 59+ million questions and answers with a global platform to connect with and learn from peers and experts, Stack Overflow is the workspace developers and technologists use to stay at the cutting edge. As technology evolves, individuals and the community collaborate to keep pace.

Social 119
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How to Use Generative AI and LLMs to Improve Search

TechEmpower - Information Technology

Moreover, LLMs come equipped with an extensive knowledge base derived from the vast amounts of data they've been trained on. This expansive, and ever-increasing knowledge base allows them to provide insights, answers, and context that may not even exist in a business's specific dataset or repository.

How To 207
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Three Ways Banks Can Improve Identity Authentication and Customer Data Privacy

CIO Business Intelligence

As financial services become more digital in nature, it’s important that banks think differently when using data analytics, security tools, and education to improve identity authentication and customer data privacy. Older security methods like Knowledge-based Authentication (KBA) only prove what a person knows.

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5 ways AI is showing promise as a decision-maker

CIO Business Intelligence

If you look at the advances we have seen in AI, with the large amounts of data that large language models can process, we can safely hand off various decisions to machines,” says Prasad Ramakrishnan, CIO & SVP of IT at Freshworks. Now they’re eyeing a next-phase opportunity—relying on machine intelligence to handle complex decisions. “If

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The $400 billion opportunity for AI in customer service

CIO Business Intelligence

As a ‘copilot’ for call center workers, a generative AI-trained assistant can help them quickly access information or suggest replies by linking to the customer knowledge base,” says Condell. “We We can pass auto-generated replies as an internal note to the ticket, where the agent can quickly review, rework if needed, and send.”

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Best tools for sales managers in 2024

Dataconomy

You also benefit from the most robust marketing and sales tools, an intuitive drag-and-drop website builder, email and marketing automation, content and social media marketing features, and the best customer growth and retention tools. Set up Chrome extension to use features like email finder, candidate enrichment, and social media sourcing.

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What is Business Exchange - Social, Agile, and Transformation

Social, Agile and Transformation

Social, Agile, and Transformation. I cover topics for Technologists from CIOs to Developers - agile development, agile portfolio management, leadership, business intelligence, big data, startups, social networking, SaaS, content management, media, enterprise 2.0 Social, Agile, Transformation Pages. big data. (20).

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