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Our favorite startup pitches from Techstars Seattle Demo Day

GeekWire

Inside Techstars Seattle Demo Night at MoPop in Seattle on Thursday. The demo format was different this year: Founders pre-recorded their pitch, Ciocirlan asked them a series of questions, then they demoed their product in a showroom. GeekWire Photo / Nate Bek) It’s a unique time to graduate from a startup accelerator.

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4 Important Technology Investments for Every Contact Center

CIO Business Intelligence

Quality assurance: None of the above technology investments can be fully realized without a simultaneous investment in quality assurance (QA). Ready to invest in automated testing and CX assurance for your tech stack? Try a Cyara demo today. Digital Transformation

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Seattle data analysis startup lands $250K after winning Madrona Venture Labs competition

GeekWire

It also has an added layer of quality assurance through human monitoring for answers it deems low confidence. “How we win is by building our flywheel through our focus in the CPG vertical and by building human trust,” Kim said during the startup’s pitch during Demo Day on Sunday.

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Improving your Customer Experience with Spearline

Spearline Testing

Spearline provides quality assurance tools for business communication services, allowing you to proactively manage your inbound and outbound voice, SMS and Fax services. Sign up now to book a demo of the Spearline Platform. Support for major change initiatives / migrations. Improved NPS/CSAT and brand reputation. Find out more.

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7 secrets of successful digital transformations

CIO Business Intelligence

To free up internal resources for innovation, Saatva has moved from using traditional quality assurance to crowdsourced QA all over the world, which gives the company an army of testers, Huston says. Our internal QA team now focuses 100% on automated testing and managing the queue from the crowdsourced operation.

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Why excellent audio quality is essential for your contact center

Spearline Testing

Spearline provides quality assurance tools for business communication services, allowing you to proactively manage your inbound and outbound voice, SMS and Fax services. Sign up now to book a demo of the Spearline Platform.

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Minimizing Agent Attrition with Spearline

Spearline Testing

It all starts with providing excellent audio quality to your agents and customers for the best possible experience. Spearline provides quality assurance tools for business communication services, allowing you to proactively manage your inbound and outbound voice, and Fax services.