Top CX Trends for CIOs to Watch


Organizations need to monitor sources like Internet of Things (IoT) devices, mobile applications, or social and business networks to be aware of an event occurring that could lead to a business opportunity. The post Top CX Trends for CIOs to Watch appeared first on Smarter With Gartner.

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Determine Which Tech Trends Matter


Given the speed with which technology trends emerge and grow, it can be hard to differentiate between those that present real opportunities and those that could pose risks. Each technology trend can have different kinds of potential impact: broad and global, or narrow and niche. Trends don’t act in isolation. It’s easy to be seduced by overhyped trends, but not all trends are equal and not all will apply. How could this trend disrupt the technology market?

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Technology Trends for the Future of Government


They also expect CIOs to consider the social, technological, economic, environmental and political trends that impact the constituents they serve. Gartner's top strategic technology trends for government. Gartner’s list of strategic government technology trends is designed to help CIOs establish the rationale, timing and priority of technology investments. The post Technology Trends for the Future of Government appeared first on Smarter With Gartner. Trends

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Gartner Top 10 Data and Analytics Trends


Act now on emerging trends. Rita Sallam , Distinguished Vice President Analyst, Gartner, says organizations need formal mechanisms to identify technology trends and prioritize those with the biggest potential impact. Don’t just react to trends as they mature,” Sallam says.

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3 B2C Social Engagement Trends to Watch

IT Toolbox

B2C purchases are highly influenced by social media. Whether it's Facebook or Foursquare, Tumblr or Twitter, you need a social engagement strategy that targets more consumers and provides you with a huge return on your investment. Here are three of the hottest social engagement trends for B2C this summer. Create a Cross-Platform Social Engagement Strategy.

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Top Trends From Gartner Hype Cycle for Digital Government Technology, 2019


It’s a trend that’s expected to have a transformational benefit in the public sector within five to ten years. A chatbot is a conversational interface that uses an app, messaging platform, social network or chat solution for its conversations.

Blockchain Can Incentivize the Social Platform Revolution


Meta Text: Social platforms such as Quora, Reddit or Stack Overflow are gaining popularity as users can easily exchange information within the social community without any barriers. The internet and the rise of social media has.

Today show: Social media and technology trends for 2012

Trends in the Living Networks

Yesterday I appeared on the Australia national breakfast program Today , talking about what we can expect in social media and technology in 2012. You can see the clip below, or on the Today Show Video page , under the title Social Trends for 2012.

CRM Gets Social

IT Toolbox

They will frequently check their social media accounts to find out what is trending, and make decisions based on what they have read. It's pretty safe to say that, these days, most people under a certain age live their lives online. Sometimes they will even contribute to online discussions, voicing opinions on their likes and dislikes. Putting all that information out there has its advantages. Businesses

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Top 4 Digital Publishing Trends You Need to Know


This fusion of technology and print has been influenced by publishing trends that not only are they still relevant in the publishing industry, but they still impact the world of digital publishing to this day. Now Let’s Take A Look At the 4 Digital Publishing Trends.

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Pew Report: Speaking Up or Staying Silent on Social Media


Hope has been placed on the Internet (particularly on social media) to expose users to more sources of information and diverse points of view. Put another way, most people are unwilling to “stick their neck out” in social situations. By Shannon Perry.

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AI tipped as top tech trend of next decade

Computer Weekly

In 2010, social, cloud, analytics and mobile were tipped as megatrends – now Gartner sees artificial intelligence as the emerging tech trend with the biggest potential

Gartner Top 7 Security and Risk Trends for 2019


This is one of seven security and risk management trends that Gartner expects to impact CISOs in 2019. These top trends highlight ongoing strategic shifts in the security ecosystem that aren’t yet widely recognized, but are expected to have broad industry impact and significant potential for disruption,” said Peter Firstbrook , VP Analyst, at Gartner Security and Risk Management Summit 2019 in National Harbor, MD. Trend No. Trend No. Trend No. Trend No.

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A data visualization of Trump trends on social media

Tech Republic Big Data

Twitter data illuminates Trump's trending topics and shows just how partisan the online conversation really is The internet is on fire with conversation about the next president of the United States.

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Embrace privacy as your Corporate Social Responsibility (CSR)

Forrester IT

Your organization faces two powerful trends: The growing pressure of regulatory requirements on data protection that are emerging worldwide. The increasing awareness of privacy rights, which causes customers to take action in their relationship with businesses.

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Why Outsourcing Social Media Data Access is a Good Thing


The post Why Outsourcing Social Media Data Access is a Good Thing appeared first on Dataconomy. Contributors Data Natives Machine Learning Marketing & Sales Tech Trends Understanding Big Data

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Hottest hiring trends for 2020

Hacker Earth

Recruitment is part of a broader trend of using gamification in the workplace. Create social spaces online – In addition to getting work done, you should also build relationships within your distributed team.

New! 2012+ Trends Map

Trends in the Living Networks

Richard is very well-known for his Trend Blend annual series of maps ( here are the 2007-2010 trend maps ). Our Trend Blend 2007+ map based on the London subway map spawned an entire genre of trend maps based on city train lines.

Do You Need A Social Media Program?

IT Toolbox

Social media is one of the hottest trends in marketing. Dozens of articles tell you that if you don't have a social media program you're missing an important part of a modern marketing strategy. But before you institute a social media campaign you need to stop and think carefully about what kind, or even whether, you need a social media campaign.

Why Outsourcing Social Media Data Access is a Good Thing


The post Why Outsourcing Social Media Data Access is a Good Thing appeared first on Dataconomy. It’s no news that unstructured data has been a highly sought after source since its inception, first for determining public topical insights and now for training machine learning algorithms.

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Analysis: US, Australia social network usage flat, New Zealand now the world’s biggest user of social networks?

Trends in the Living Networks

On February 13 I will speak at Air New Zealand’s Social Media Breakfast in Auckland, together with Teddy Goff, Obama’s Digital Director , with an expected audience of close to 1,000. It augurs well for the country’s social and economic prosperity in years to come.

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Social Media Checkup: Healthcare Industry Growing Stronger

CIO Dashboard

Its understandable why the healthcare industry has lagged behind in social media adoption. But, times are changing for three reasons: Regulators are issuing social media guidance. Customers are pushing healthcare organizations to communicate via social media.

4 Digital Revolution Trends for Small Brands

IT Toolbox

From the birth of the internet to the surge in social media usage, the latest technology has optimized business processes, enhanced communications and improved customer service. Here are four digital revolution trends that benefit small businesses. If the Industrial Revolution defined the 19th century, the digital revolution characterized the 20th and early 21st.

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Highlights From a Year of Tracking Future Trends in Education

Computer Weekly

Related to this development was the rise of what I think of as Social Justice Edtech. This movement asks us to rethink technology to address social problems in education and society. They argue that putatively equitable technologies actually reinstate social inequalities. They worry that the pedagogical benefits of having students participate in the open web and/or social media might be cancelled out by trolls, hate speech and other forms of online abuse.

Contact Centre #Trending

Spearline Testing

The most refreshing, but also most frustrating aspect about trends, is that they come and go so fast, that by the time you begin to get used to it, it’s outdated or evolved into something new.

5 (more) IT trends to watch in 2019 and beyond

mrc's Cup of Joe Blog

What trends are driving this change, and how must your IT department adapt? In this article, we examine 5 more trends to watch in the near future. But, those trends are just the tip of the iceberg. What other trends can we expect in the near future? Education Trends

Top Email Marketing Trends for 2019


Information Technology Blog - - Top Email Marketing Trends for 2019 - Information Technology Blog. We invite you to know the trends in Email Marketing for 2019 and to start planning your actions taking into account what seems to be the backbone of success.

The future of social media: Almost all commerce will become social

Trends in the Living Networks

Earlier this month Air New Zealand ran its second Social Media Breakfast in Auckland, with close to 1,000 people coming to see Teddy Goff , the Digital Director of Obama’s campaign, and myself speak. One of the excerpts shown from my keynote was on the rise of social commerce.

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Detailed stats: Social networks dominate Internet usage, Australia still #1

Trends in the Living Networks

Research company Nielsen has just released detailed statistics on online activity , focusing on social networks and blogging, which at 22.5% Facebook completely dominates the social networking and blogging space, with over 70 times the next most prominent social networking site.

Here’s How SMEs Can Improve their Social Presence


Information Technology Blog - - Here’s How SMEs Can Improve their Social Presence - Information Technology Blog. Small and medium-sized enterprises (SMEs) from around the world know that social media is here to stay. Marketing Social Media

Social Collaboration vs. Quiet Contemplation

CIO Dashboard

Social collaboration is catching on like wildfire across companies and sectors. In short, a lot of brainstorming is happening in offices and on social networks. If you liked this, you might also like: Social Collaboration: Four Steps to Success.

Fantastic international comparative data on media, social media, and mobile

Trends in the Living Networks

Last year I covered some of Ofcom’s report on key trends on communication and media usage. Mobile phones are most used for social networking in UK and Australia, in both cases at the expense of desktops. Overall UK and Australia lead in mobile use of social networking.

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Promoting alcohol on social media: where do we draw the line?

Trends in the Living Networks

Last Friday I was interviewed for a segment on ABC 7pm News about alcohol advertising on social media. The piece begins: There are concerns alcohol companies may be turning to the colourful world of social media to promote drinks to minors.

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Future of Retail: 10 powerful trends and 1 meta-trend

Trends in the Living Networks

The report covers 10 major trends: 1. Much of this points to what I see as the dominant meta-trend in retail: the merging of online and in-store buying. Future of business Mobile Social media Technology trends

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Is Social Media Right For Your Small Business?

Cloud Musings

Everyone from pre-teens to granddads, does social media today. companies with 100 or more employees that were surveyed are using social media for marketing purposes. Do these numbers represent a business “social media gap”?