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Customer centricity: How Mashreq Bank is placing its customers at the forefront of its operations.

CIO Business Intelligence

Mohamed Salah Abdel Hamid Abdel Razek, Senior Executive Vice President and Group Head of Tech, Transformation & Information, Mashreq explains how the bank is integrating advanced technologies and expanding its digital footprint. This approach has significantly enhanced the customer banking experience.

Banking 120
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The Top Tech That Will Win Over Banks In 2022

Forrester IT

Banks are investing in a wide range of emerging technologies. Not all have equal potential today. Find out what’s hot and what’s not.

Banking 195
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Steps CIOs should take to protect customer data in Nigeria’s open banking systems

CIO Business Intelligence

Due to Nigeria’s fintech boom borne out of its open banking framework, the Central Bank of Nigeria (CBN) has published a much-awaited regulation draft to govern open banking procedures. For Emmanuel Morka, CIO at Access Bank Ghana, open banking is the future and enterprises should seize on the opportunity.

Banking 120
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After ‘protestware’ attacks, a Russian bank has advised clients to stop updating software

The Verge

In a recent announcement, the Russian bank Sber advised its customers to temporarily stop installing software updates to any applications out of concern that they could contain malicious code specifically targeted at Russian users, labeled by some as “protestware.”.

Banking 98
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Regulation remains the strongest multiplier to cybersecurity growth

CIO Business Intelligence

The Internet of Things (IoT) vulnerabilities have also been increasing. This continued emergence of cloud environments has greatly affected application development and their associated security architectures. According to Statista, the number of IoT devices exceeded 15 billion in 2023.

Industry 132
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Regulatory tech, aiming to streamline compliance, makes inroads in Africa

CIO Business Intelligence

While adoption of regulatory technology is still in a nascent phase in Africa, usage is expected to rise, particularly as internet use becomes pervasive and policies dealing with personal data become a norm across the continent. Banks begin to implement KYC technology. “We

Banking 111
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How TCS is helping to fight financial crime with AI and Microsoft Cloud

CIO Business Intelligence

As consumers embrace ecommerce, digital banking, and online payment applications, the risk of fraud and other financial crimes has increased dramatically. And for every dollar lost to fraud, banks spend over $4 on recovery fees, legal fees, and other expenses. The stakes for financial organizations are growing as well.

Financial 106