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Vendor management: The key to productive partnerships

CIO Business Intelligence

What is vendor management? Vendor management helps organizations take third-party vendor relationships from a passive business transaction to a proactive collaborative partnership. While working with IT vendors can help ease the burden on IT, it also raises concerns, especially around data, risk, and security.

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Vendor management for telecoms networks

Spearline Testing

For such networks, vendor management is a crucial aspect of maintaining successful operations. Vendor management. Many have developed very impressive methodologies to leverage the Spearline platform and objectively measure carrier performance. Spearline puts the power into the hands of their customers.

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Travelex leverages cloud-based customer data platform to boost retention

CIO Business Intelligence

Acknowledging the potential this trend offers for a foreign exchange company like Travelex, Hans van der Waal, the company’s global IT director, is constantly looking for more strategic ways to unlock the power of data to service their travel card customers. From the data, we see these messages have made a tremendous impact,” he says. “So

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CIOs take aim at SaaS sprawl

CIO Business Intelligence

According to IDC SaaS Path research from 2023 , 67% of businesses with more than 1,000 employees have employed a SaaS management platform, says IDC analyst Frank Della Rosa — a market category that includes a broad array of options, such as Productiv, Zylo, Flexera One, Blissfully, Torii, BetterCloud, Zluri, Apptio, and LeanIX, among many others.

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Key considerations to cancer institute’s gen AI deployment

CIO Business Intelligence

That included setting up a governance framework, building an internal tool that was safe for employees to use, and developing a process for vetting gen AI embedded in third-party systems. The governance group developed a training program for employees who wanted to use gen AI, and created privacy and security policies.

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10 best practices when partnering for strategic skills

CIO Business Intelligence

In addition to AI and machine learning, data science, cybersecurity, and other hard-to-find skills , IT leaders are also looking for outside help to accelerate the adoption of DevOps or product-/program-based operating models. Many of the new skills are in rare supply, as are team leaders experienced in this new development paradigm.”

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JLR revs up AI and intelligent automation initiatives

CIO Business Intelligence

AI and IA Over the last five years, Battle says, JLR has learned it needs to pivot toward digital centricity, or, in other words, adopt a data-first approach and position the data, structured or unstructured, in a way that the company can adopt AI and intelligent automation tools to help it make informed decisions.