Tue.Jan 25, 2022

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The Future of CRM: A Forrester Perspective

Forrester IT

CRM strengthens customer relationships, drives company revenue, and as such becomes a C-level priority. CRM technology expands into adjacent tech areas as it broadens its mandate. It bleeds into the mid-office, encroaches on core contact center operations, and supports core employee workflows. Insights from CRM uplevel customer and employee engagement, driving operational excellence.

Company 369
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FIX Windows Upgrade Failed Error 0xC1900208

Anoop

Hello - Here is the new HTMD Blog Article for you. Enjoy reading it. Subscribe to YouTube Channel [link]. and Facebook Page to get the latest updates. [link]. Read More. The post FIX Windows Upgrade Failed Error 0xC1900208 appeared first on HTMD Blog #1 by Jitesh Kumar.

Windows 217
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In The Future, Will You Really Need A CRM?

Forrester IT

CRMs are expensive. They cost companies between $1,200 to $3,600 per seller per year. Despite the cost, there is widespread agreement that companies require CRM technology for their sales organization. I conducted a snap poll on LinkedIn, and 82% of respondents said CRM will continue to be important in the years to come. Yet, when […].

Company 369
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2030 Vision: How the telco industry’s past successes will shape its future

TM Forum

Enabled by 5G deployments and increased cloud coverage, we are entering an era of accelerated innovation, collaboration and growth, all taking place in an ever-evolving ecosystem of partners. This forward march of change can be hard to forecast, and even harder to accurately plan for. With wireless subscribers and enterprises alike expecting more personalized and value-added offerings, telcos have to adapt faster than their customers expect.

B2C 182
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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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Prepare Your Organization For Purpose-Driven And Value-Aligned Co-Innovation Partnerships

Forrester IT

As part of a future fit technology strategy, technology leaders must aspire to create an environment where internal teams can collaborate with partners to realize the value the organization is after. I outlined the basic steps in my previous blog post, Take The Leap To Form Creative Partnerships And Scale Innovation. But guardrails must be […].

Strategy 195
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SaaS Predictions for 2022: From Cloud Platforms to Security Services (and more)

Association of Information Technology Professional

As business workforces continue to transform—think WFH and hybrid offices—SaaS applications are in more demand. We asked members of CompTIA’s Business Applications Advisory Council for their predictions for 2022. Here's what they said.

Security 151

More Trending

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Improving customer experience in B2B markets

TM Forum

Communications service providers (CSPs) have identified B2B markets as a primary source of revenue growth. As a result, they are examining how the customer experience (CX) they deliver to different B2B market segments and industry verticals must change and improve. This brings their strategies and investments into focus, potentially calling for a rethink of the underlying business support system (BSS) infrastructure.

B2B 130
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Fix Error 0x8007139f Failed Launching Office Customization Tool Issue

Anoop

Hello - Here is the new HTMD Blog Article for you. Enjoy reading it. Subscribe to YouTube Channel [link]. and Facebook Page to get the latest updates. [link]. Read More. The post Fix Error 0x8007139f Failed Launching Office Customization Tool Issue appeared first on HTMD Blog #1 by Anoop C Nair.

Tools 138
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How to Plan a Pain-Free Cloud Migration

Information Week

Are cloud migration fears keeping you awake at night? Sleep well, friend. When properly planned, moving digital assets into the cloud can be easier than you think.

Cloud 143
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Teen Hacker Explains How He Gained Remote Access to Teslas Around the World

Gizmodo

The 19-year-old German security researcher who somehow managed to gain remote access to dozens of Teslas spread out around the world has spilled the beans on how he did it. Read more.

Research 132
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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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YouTube CEO hints at potential NFT features

The Verge

Illustration by Alex Castro / The Verge. YouTube NFTs may be in the works. In a letter published today, YouTube CEO Susan Wojcicki suggested the company is looking to branch into NFTs in the future as another source of revenue for creators. “We’re always focused on expanding the YouTube ecosystem to help creators capitalize on emerging technologies, including things like NFTs, while continuing to strengthen and enhance the experiences creators and fans have on YouTube,” the letter reads.

Video 128
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Microsoft Teams surpasses 270M monthly active users, as growth slows from early days of pandemic

GeekWire

Microsoft Teams usage soared in the early days of the pandemic. (Bigstock Photo). Microsoft’s Teams communications and collaboration platform topped 270 million monthly active users in the December quarter, continuing to add users but at a much slower pace than in the initial months of the pandemic. Satya Nadella, the Microsoft CEO, revealed the latest number Tuesday afternoon i n conjunction with the company’s quarterly earnings.

Microsoft 101
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Innovation will drive the success of NFT gaming, not profit or hype

Venture Beast

2022 is likely the year NFT gaming becomes mainstream. Innovation, not just in NFTs but in gameplay and mechanics, will be the driving force. Read More.

Strategy 111
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Facebook’s embattled cryptocurrency project is likely coming to an end

The Verge

Illustration by William Joel / The Verge. More than two years after it was first announced, the Facebook-sponsored cryptocurrency formerly known as Libra appears to be coming to an end. The Diem Association set up by Facebook to manage the digital token is exploring a sale of its assets after meeting resistance by regulators who opposed the initiative, according to a new report by Bloomberg.

Banking 98
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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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SAP backs contract management software startup Icertis, following recent SoftBank investment

GeekWire

Icertis CEO Samir Bodas. (Icertis Photo / Anthony Bolante). Icertis , a Bellevue, Wash.-based startup that sells contract management software, landed an undisclosed investment from SAP as part of an expanded partnership with the German multinational. The companies first partnered in 2020 to offer joint solutions to customers. The latest backing from SAP follows a separate investment from SoftBank in October that valued Icertis at $5 billion, a company spokesperson confirmed for the first time Tu

SAP 98
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Blizzard is hiring artists, designers, and engineers for a "brand-new" franchise

TechSpot

On Tuesday, Blizzard announced that it is looking for developers to work on a brand new IP. It did not have many details about the project other than it will be a "survival game." It sounds like it is in the early conceptual stages, and Blizzard is looking for talent.

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Seattle startup Atlas Health raises $40M to connect health systems with philanthropic aid for patients

GeekWire

Atlas Health CEO Ethan Davidoff. (Atlas Photo). Atlas Health , a Seattle-based startup that helps healthcare providers connect to sources of philanthropic medical aid, has raised $40 million. Atlas Health’s software is built on a proprietary database of more than 20,000 medical financial aid programs. Its Atlas Navigator tool integrates the database with customer clinical and financial systems, and aids in enrollment and reimbursement.

System 98
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Neil Young tells Spotify to remove his music over Joe Rogan vaccine misinformation

The Verge

Photo by Kevin Winter/Getty Images. After the gold rush of signing Joe Rogan, Spotify now has to deal with the harvest. The latest difficulty in reaction to Spotify’s controversial star turn comes from singer and songwriter Neil Young, who says he’s extremely unhappy to be sharing a platform with Rogan. “I want you to let Spotify know immediately TODAY that I want all my music off their platform,” Young wrote in an open letter to his manager and record label (which has since been deleted from hi

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20 Common Mistakes Made by Inexperienced Project Managers

You’ve read the PMBOK® Guide several times, taken the certification exam for project managers, passed, and you are now a PMP®. So why do you keep making rookie mistakes? This whitepaper shows 20 of the most common mistakes that young or inexperienced project managers make, issues that can cost significant time and money. It's a good starting point for understanding how and why many PMs get themsleves into trouble, and provides guidance on the types of issues that PMs need to understand.

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From Critigen to Locana: Location intelligence company rebrands to reflect growing market

GeekWire

Locana’s staff fills the company’s office in Seattle’s Capitol Hill neighborhood in pre-pandemic times, when it was known as Critigen. (Locana Photo). Thanks to a flood of satellite data and the rise of artificial intelligence tools, the market for location intelligence services is growing — and one of the pioneers in the field is changing its name from Critigen to Locana to reflect that growth. “What happened was, we had such a successful year with all these new business

Company 98
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Neil Young demands Spotify remove his music over Joe Rogan's vaccine 'disinformation'

TechSpot

Young’s open letter to his manager and record label was posted to his website but has since been deleted. “I am doing this because Spotify is spreading fake information about vaccines – potentially causing death to those who believe the disinformation being spread by them. Please act on this immediately.

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Microsoft beats expectations with $51.7B in revenue, $18.8B in profits, stock down 5% after hours

GeekWire

Microsoft’s Redmond Washington campus. (GeekWire Photo / Todd Bishop). Microsoft posted revenue of $51.7 billion in the December quarter, up 20% from the same quarter last year, and profits of $18.8 billion, an increase of 21%, with earnings per share of $2.48, up 22%. The results were fueled by continued adoption of Microsoft’s Azure cloud computing platform and across-the-board growth in its major business lines.

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Meta is building a massive AI supercomputer for the metaverse

TechSpot

As it sits today, the system is comprised of 760 Nvidia DGX A100 systems (6,080 GPUs) linked using Nvidia Quantum 1600 Gb/s InfiniBand two-level Clos fabric that has no oversubscription.

System 98
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How to Migrate From DataStax Enterprise to Instaclustr Managed Apache Cassandra

If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.

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Newly-formed Seattle VC firm aims to mine Univ. of Washington network for talent, innovation, money

GeekWire

The Husky mascot outside Alaska Airlines Arena on the University of Washington campus. (GeekWire Photo / Aidan Grambihler). The University of Washington is an absolute research powerhouse, ranking fifth among U.S. universities in R&D expenditures. But even with more than $1 billion in research money flowing each year, those dollars don’t necessarily translate into new entrepreneurial ventures or fast-growing startup companies. “The UW is a research machine,” notes Seattle v

Network 98
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YouTube is interested in adding NFT features to the platform

TechSpot

YouTube's CEO points to Web3 technologies as an inspiration for what's coming to the video platform in 2022. The letter doesn't specify how they will use NFTs or mention release dates for these features, but we should have our first look at them this year.

Video 98
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Amazon Go — to the suburbs: Company to try its high-tech convenience store outside urban core

GeekWire

A rendering of a new Amazon Go store format planned for Mill Creek, Wash. (Amazon Image). Amazon Go is going where customers live, not just where they work. The high-tech convenience store model that Amazon first introduced in January 2018 is headed to the suburbs with a new format, the company announced Tuesday. The first store will open in Mill Creek, Wash., north of Seattle, in the coming months.

Company 98
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NASA's James Webb Space Telescope reaches final destination nearly a million miles from Earth

TechSpot

NASA will spend the next several months waiting for Webb to cool down. During this period, engineers will also begin the process of aligning the telescopes optics to “nearly nanometer precision.

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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Acquisition news: Acumatica buys IBS Imperium app; APImetrics swoops up API Science: PDQ acquires SmartDeploy

GeekWire

Some recent acquisition news for Seattle-area tech companies: Kirkland, Wash.-based enterprise resource planning software company Acumatica bought IBS Imperium , a property management application from Integrated Business Systems that was built on Acumatica’s cloud platform and available on its marketplace. Read more. APIMetrics , a Seattle startup that provides API monitoring software, acquired API Science , which offers similar tools.

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Samsung combines security IC with biometrics in new payment card solution

TechSpot

Samsung's fingerprint sensor, called S3B512C, adds a new layer of security when combined with a security chip and secure processor. It’s mainly meant for payment cards, but Samsung says it can also work for other kinds of authentication like employee IDs or membership cards. The authentication tech should allow users.

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Boeing puts $450M into company building electric, autonomous, passenger-carrying planes

GeekWire

An aircraft created by Wisk Aero, an electric aviation company backed by Boeing and Kitty Hawk. (Wisk Aero LLC Photo). Boeing is investing $450 million in Wisk Aero, a company that’s building all-electric, autonomous, passenger-carrying aircraft. Wisk is developing its sixth-generation aircraft, and expects to be the first-ever U.S. candidate for certification of a flying electric taxi.

Company 96
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Microsoft got a whole lot of people to play Halo and Forza

The Verge

Over 20 million people have played Halo Infinite. Microsoft seems to have had a lot of success getting people to try out its games. During the company’s earnings call on Tuesday , CEO Satya Nadella said that 20 million people had played Halo Infinite and 18 million people had played Forza Horizon 5. While it’s worth noting that those numbers will include people who played for a few minutes and didn’t stick around, it speaks to the pull of the just-download-it-and-give-it-a-whirl model.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.