Sat.Jun 16, 2018 - Fri.Jun 22, 2018

How Should CIOs Handle Data From Employee’s Wearables?

The Accidental Successful CIO

More data is always better, but what if it’s personal data? Image Credit: Timo Newton-Syms Follow. As the person with the CIO job, you are the one who is responsible for managing all of the data that the company collects. We are all pretty used to what this means.

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A Vision of the AI-Enabled Future


Crafting a Vision for the AI-Enabled Future Artificial Intelligence (AI) represents an interesting paradox. On the one hand, the goals of systems that can behave with the intelligence of humans, perceiving their environment around them, understanding and comprehending information and how to apply that information for decision-making, learning from experiences, and even greater ideas around [.]. Artificial Intelligence CTO News analyst cognilytica future predictions

What Drives Agile Teams to Become Agile Organizations

Social, Agile and Transformation

Last week I moderated a panel at nGage's Enterprise Transformation Exchange on Developing an Agile IT Organization: Concepts, Culture and Concerns. The message from panelists was clear. Organizations looking to transform need to go beyond scrum practices and improving IT project execution.

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There Are No Clear CX Leaders Among US Brands – For The Third Year In A Row

Forrester IT

Forrester’s 2018 Customer Experience Index (CX Index) for US brands reveals a worsening CX leadership gap: Not a single brand has risen to the top of our rankings and continued to move upwards, and the overall quality of the US customer experience is stagnating.

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It’s not easy to move from a private cloud to a hybrid cloud

David Linthicum

A hybrid cloud provides you with the largest number of options, according to those that sell them. You get a private cloud coupled with one or more public clouds, with workloads distributed across them. IT is often told that starting with a private cloud and then going hybrid is a straightforward, sensible strategy. But it’s not as easy as you’ve likely been told. What is cloud computing? Everything you need to know now.

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Why Cybersecurity is Looking to AI to Mitigate Business Risks


Malicious cyber attacks against government and private businesses have increased in frequency and severity over past years. Microsoft estimates the potential cost of cyber-crime to the global community at $500 billion and that breaches of data will cost the average company around $3.8 million. The unfortunate truth is that the cybersecurity industry is largely unprepared [.]. Artificial Intelligence CTO Cyber Security News

More Trending

Forrester’s US Banking Customer Experience Index 2018 Shows CX Is Stagnating

Forrester IT

Customer experience leaders grow revenue faster than CX laggards, drive higher brand preference, and can charge more for their products.

Cloud backup is not the same as standard datacenter backup

David Linthicum

Backup is just good policy. You need the ability to back up data and applications someplace, so they can be restored somehow, to keep the business running in case of some natural or manmade disaster that takes the primary business-critical systems down. We have whole industries that provide backup sites and backup technology. They can be passive, meaning that you can restore the site in a short period of time and get back to operations.

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The Government Is Slow To Move On Privacy Regulations, But When It Gets Going It Is Hard To Stop


The following are some of the cybersecurity related stories we are tracking. More and more we see governments considering doing more to protect privacy, or at least to attempt to protect it. Seems the demands of people all over the world may cause more action. Scoop: The White House looks to coordinate online privacy plan [.].

How Smart Technologies Up the Ante for Digital Transformation

Perficient - Digital Transformation

Digital innovation continues to disrupt industries at lightning speed. Today’s organizations are transforming their entire business – from strategy to operations, technology to culture – to better deliver value to their customers.

You Can’t Afford to “Wait & See” with Emerging Tech

Forrester IT

New C-Suite Must-Read Report: “Tech Innovation Chains Create Breakthrough Opportunities” C-Suite execs responsible for driving business innovations, I highly encourage you to read Brian Hopkins‘ latest report which shows that today’s approach to emerging tech innovation is dead. If you are either investing in single technologies or are waiting for emerging technologies to mature along […].

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Five Careers to Consider for Data Enthusiasts


Do you get excited every time you have to crunch numbers? Do you love knowing how many times people use their smartphones every day? Are you fascinated by how businesses use data to make decisions? If you do, then you might be ideally suited for a career where you could.

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An Apology From Me To Google (and to you)


Dear readers, With this post I want to give an apology to Google, and to you, for some recent reporting here at CTOvision. I let my emotion influence things I wrote, and, in something that in hindsight I realize was horribly arrogant on my part, I wrote as if I knew what Google’s motivations were [.]. Artificial Intelligence CTO News

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Direct Routing for Microsoft Teams Deep Dive: Part 2

Perficient - Digital Transformation

In part 1 of the Direct Routing for Microsoft Teams Deep Dive , we discussed the foundational call flows from the Teams client. In this article we will continue the discussion by talking about Direct Routing call flow with and without media bypass.

Tesla Sabotage: A Perfect Storm For Insider Threat

Forrester IT

Last Sunday, Tesla CEO Elon Musk sent an all-employee email to Tesla employees revealing that the company was the victim of insider sabotage. Musk indicated that the saboteur made changes to Tesla’s manufacturing operating system using fake user names and exported a large volume of sensitive internal data to third parties. In his email, Musk […]. age of the customer

SEO for Small Businesses


It can be difficult for small businesses to fully utilize technological marketing means due to a lack of knowledge or a lack of funds. Either way, this puts small businesses at a distinct disadvantage from larger companies with deeper pockets.

Using Open Source Software in a SecDevOps Environment


On 21 June 2018 the Open Source Software3 Institute is hosting a discussion that should be of high interest to enterprise technologists in the DC/Northern Virginia, Maryland area. From their invite: Come hear from our panelists about how the worlds of Open Source Software and the Secure Development / Operations (SecDevOps) intersect and strengthen one [.]. CTO Events News Tech Advice

Four Steps to Successful Improvement through Customer Feedback

Perficient - Digital Transformation

The old adage “the customer is always right” may frustrate some companies, but getting to the heart of the customer voice through robust data aggregation and analysis tools has never been easier.

Different Year, Same Health Insurer CX Index Story

Forrester IT

Health insurers know why customer experience is critical — CX leaders grow revenue faster than laggards, can charge more for their products, and have a higher brand preference. But based on Customer Experience Index (CX Index™) data, the how continues to be a challenge. Health insurers’ average CX Index score once again remained flat in 2018, with […]. age of the customer

Are banks ready for Payments Services Directive, Part 2 (PSD2)?


The arrival of the first pillar of the Payments Services Directive, Part 2 (PSD2) in January this year laid the groundwork for a more open banking system. It is set to transform the financial services industry in the European Union (EU) by putting the customers in control of both their.

Elon Musk, Our Kwisatz Haderach, Cites Frank Herbert


We have written before about how important Science Fiction can be in inspring today’s leaders to conceptualize and create. It is no coincidence that most techies are SciFi fans. Like Ray Bradbury said, "In Science Fiction we dream." And dreaming about the best use of tech is important. It is great validation of the power of [.]. CTO News SciFi


Three Dimensions of Changes for Tuning a Digital Organization

Future of CIO

The very nature of digital is about change, and change is multifaceted with increasing speed and velocity.

Auto And Home Insurer CX Inches Up Slightly In 2018

Forrester IT

Seven auto and home insurers saw a statistically significant change to their Customer Experience Index (CX Index™) scores in 2018. As a result, the average score for the industry has moved up one point since 2017. Insurers should not get too excited, though. Despite this small lift, most policyholders in the US saw little or no […]. age of the customer

65% of orgs suffer sales delays from lax security

IT Manager Daily

Keeping customer data secure is essential to maintaining your customers. That importance is never clearer than when concerns about privacy arise. Recent research from Cisco shows that data privacy issues caused sales delays in 65% of businesses. And those delays weren’t short-term.

Can AI be used for evil? IBM’s AI Debater debates with human champion, Google’s AI can predict death, Nividia uses AI to make super slo-mo movie.


Is Artificial Intelligence A Detriment Or A Benefit To Society? The AI good vs evil debate has been going on since artificial intelligence was first discussed. Everybody has a say about AI's good and bad qualities. Elon Musk has warned of a doomsday-like scenario in near future as shown in the Terminator movie series while [.]. Artificial Intelligence News

The Art and Science of IT Management

Future of CIO

With overwhelming growth of information, dynamic business environment, and fierce competitions, IT management has become an art out of necessity to address both the business surviving and thriving issues.

How To Set Up a New Salesforce Org

Perficient - Digital Transformation

Have a New Salesforce Org? If you purchased a new Salesforce org, you may be wondering where to begin setting it up. In this blog we’ll explore a few of the essential areas to review and configure to help get you started.

A one size fits all database doesn't fit anyone

All Things Distributed

A common question that I get is why do we offer so many database products? The answer for me is simple: Developers want their applications to be well architected and scale effectively. To do this, they need to be able to use multiple databases and data models within the same application. Seldom can one database fit the needs of multiple distinct use cases.

Apple sued for creating iOS monopoly, Microsoft acquires Flipgrid, 5G standalone standard approved, Foxconn coming to the US


The following are some of the enterprise tech stories we want to bring to your attention: U.S. top court mulls Apple's App Store commissions in antitrust case Every one using iPhone knows that iOS App market is a virtual Apple monopoly unless you jailbreak your iPhone and void the Apple's warranty. Now the US Supreme [.]. CTO News The Boardroom

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To Celebrate the 4800th Blog Posting: The Thoughts and Quotes of the “Future of CIO” Blog

Future of CIO

Blogging is to pursue the digital communication way of envisioning, brainstorming, sharing, and debating. It’s the journey to make the continuous leadership influence and connect the dots for spurring creativity and advocating digital innovation.